250 product support engineer jobs at 128 companies in Berkeley, CA
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Global Product Support Engineer
Santa Clara, California, United States
$124k-$171k/yrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Engineering experience supporting product development and field support, including procedure and BKM development, failure analysis, CAPA participation, and willingness to travel (~10%).
VeecoNasdaq: VECO: Manufactures precision processing systems for semiconductor and electronics production
5+ YOE5+ years customer-facing product support/engineering in semiconductor capital equipment, bachelor\u0002s degree or equivalent, ability to travel up to 20%, strong debugging and system-level software skills, excellent communication.
C#, .NET, C++, Python, VB, COM, MFC, Microsoft Visual Studio, Windows OS, SAP
United States or Texas or San Francisco or New York City or Washington
$90k-$121k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOEB.S. in CS/Engineering, 6+ years technical support/field/systems engineering with distributed hardware-integrated products, familiarity with ELD rules, strong customer communication, incident response, and on-call experience.
Cartesia: Builds real-time generative voice and multimodal AI models.
2+ YOE2+ years in technical/product support or similar; strong troubleshooting with APIs, SDKs, logs; excellent written and verbal communication; comfortable debugging and collaborating with engineering.
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
2+ YOEAssociates degree and 2+ years technical experience in mechanical/electromechanical or medical device environments; support engineering tests, troubleshoot equipment, and document results.
Johnson & JohnsonNYSE: JNJ: Global healthcare providing pharmaceuticals and medical technologies.
2+ YOEAssociates degree and 2+ years relevant experience in mechanical/electromechanical or medical device environments; support engineering tests, troubleshoot equipment, document results, follow assembly instructions; up to 10% travel.
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
5+ YOEExperience with etch tools (e.g., 2300e, Sense.i), ability to travel up to 30% domestic/international, read electrical/mechanical schematics, use data analysis and office software, and provide escalation support.
Control Works, IOC, SIOC, EIOC, Tool Platform SW Package, data analysis tools, word processing, spreadsheet, presentation software
New York or Los Angeles or Chicago or Seattle or San Francisco or San Diego or Reston or Santa Monica or Palo Alto or Washington DC or Boston or Colorado
$120k-$175k/yrHybridFull Time
Cooley: Provides legal counsel to technology and life sciences companies.
4+ YOE4+ years in application/product support or QA; experience with SaaS/enterprise web apps; strong diagnostic skills; familiarity with APIs, authentication, data validation; able to work extended hours and travel; proficient with Azure DevOps, Jira, Confluence.
Johnson & JohnsonNYSE: JNJ: Provides pharmaceutical products and medical technology healthcare solutions.
2+ YOEAssociates degree and 2+ years technical experience in mechanical/electromechanical or medical device environments; assembly, test support, documentation, familiarity with ISO 13485/FDA QSR, data acquisition and calibration practices; up to 10% travel.
Noah Medical: Building robotic platforms for early medical diagnosis and treatment.
3+ YOEProvide real-time troubleshooting, liaison between internal teams and customers, and drive resolutions for product and service challenges. Travel up to 25% within the United States.
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Experience supporting semiconductor or capital equipment: developing service procedures, troubleshooting and failure analysis, creating training and documentation, collaborating with quality/manufacturing, and up to 50% travel.
Stellic: Student degree planning and academic advising software platform.
1+ YOE1–2+ years in technical support/solutions at a B2B SaaS company, Bachelor's in CS or related, diagnostic experience with logs and query tooling, scripting (Python/Bash), AI fluency, strong written communication, ownership mindset.
Lam ResearchNASDAQ: LRCX: Manufacturing equipment used to fabricate advanced semiconductor microchips.
5+ YOE12+ years with a Bachelor’s, or 8+ years with a Master’s, or 5+ years with a PhD (or equivalent experience); expertise troubleshooting semiconductor etch hardware; strong communication and critical thinking.
DataVisor: AI-powered fraud and financial crime detection for enterprises.
3+ YOE3+ years SaaS technical support in Big Data Analytics; 1+ year real-time data or decision engine experience; B.A./B.S. in technical/analytical field; strong problem-solving, communication, multitasking; time/project management; ability to explain technical concepts to non-tech users; coding/database skills (Python/Java/SQL) a plus; process improvem...
Dust: Platform to build and deploy custom enterprise AI agents.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
Cadence Design SystemsNASDAQ: CDNS: Develops computational software and hardware for electronic system design.
2+ YOEExperience with digital implementation, logic synthesis, and timing closure; MS in EE/ECE with VLSI focus and 2+ years preferred; experience with Genus/Innovus, Perl, Tcl, shell scripting, Verilog/System Verilog; strong analysis and customer support skills.
Genus Synthesis Solution (Genus), Innovus, Perl, Tcl, shell scripting, Verilog, System Verilog
KLANASDAQ: KLAC: Provides process control and yield management solutions for semiconductors.
Entry-level engineering role to develop and maintain Microsoft Windows OS images, use PowerShell scripting for automation, support diagnostic scripts, create technical documentation, and collaborate with hardware and software teams.
Microsoft Windows, Microsoft PowerShell, Python, Bash
Analog DevicesNASDAQ: ADI: Designs and manufactures semiconductors for signal processing and power management.
4+ YOEBachelor's in EE or related and 4 years' applications engineering experience; expertise in analog circuitry, PCB/test board design, system debugging, customer support, and familiarity with C/C#/Visual Basic/Python/MATLAB/LabView or SPICE.