1w
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Implementation Manager
Lowell, Massachusetts, United States
$106k-$196k/yr HybridFull Time
3+ YOE3+ years implementation/project/solutions delivery experience; bachelor\u0002level technical or equivalent experience; experience with enterprise SaaS deployments, stakeholder management, training, and PM/CRM tools.
Smartsheet, Jira, Salesforce, Confluence
2w
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Implementation Manager
Cambridge or Newton
$120k-$145k/yr HybridFull Time
4+ YOE4+ years in customer success/implementation or professional services at a SaaS or AI-native company; strong communication, project discipline, customer obsession, experience leveraging AI tools, and ability to design and lead implementations.
Agent OS
1mo
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Implementation Manager | Americas
Atlanta or Pacific Palisades or Boston or New York or Toronto or Indianapolis
OnsiteFull Time
Experienced in leading enterprise SaaS implementations, project management, stakeholder facilitation, technical integrations, and change management; strong verbal and written communication skills.
CRM, CSP, Prosci, Six Sigma
3w
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Senior Implementation Manager (Europe)
Munich or London or Boston or Europe
RemoteFull Time
5+ YOE5+ years in implementation/onboarding or technical project management for SaaS, strong project and stakeholder management, basic scripting (JavaScript, Python, Bash) and HTML, e-commerce/last-mile understanding, data-driven, English fluency.
JavaScript, Python, Bash, HTML, LinkedIn Learning, nilo.health
2mo
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Sr. Partner Implementation Manager
Boston, Massachusetts, United States
$103k-$191k/yr HybridFull Time
6+ YOELead end-to-end partner implementations; strong PM skills; 6+ years in implementation (SaaS/insurance); deep insurance workflows; ability to collaborate with external and internal teams.
1mo
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Senior Manager, Implementation Project Management
Boston or Encinitas
OnsiteFull Time
7+ YOE3+ Mgmt7+ years in Professional Services/Implementation/Project Management in SaaS, 3+ years leading implementation teams, experience with complex software implementations, PSA/project tools, strong communication and analytical skills; Bachelor's preferred.
Professional Services Automation (PSA), Rocketlane, Kantata, Mavenlink, Certinia, Salesforce, Jira, Asana
1mo
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Senior Implementation Specialist
Boston or United States
$105k-$110k/yr RemoteFull Time
2+ YOE2+ years implementation experience with medical EHR/EMR or healthcare SaaS, API onboarding experience, Microsoft Office and Salesforce proficiency, ability to create SOWs and project plans, excellent communication and project management skills.
API, DoseSpot, EMR, EHR, Microsoft Office, pVerify, Salesforce
2w
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Technical Implementation Manager II
Bethesda or Vancouver or Waltham
$55k-$87k/yr HybridFull Time
3+ YOE3+ years SaaS technical troubleshooting or onboarding experience, strong problem-solving and communication, advanced knowledge of ZoomInfo RevOS and CRM, ability to document integrations and mentor junior staff; relevant CRM/marketing automation certifications desirable.
ZoomInfo RevOS Platforms, CRM
4d
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Practice Manager–Technical Implementation Services
Burlington, Massachusetts, United States
$238k-$262k/yr HybridFull Time
8+ YOEBachelor's in CS/Engineering or equivalent,8+ years client service experience in financial software services,technical integration and implementation expertise,team leadership and client-facing skills.
XML, SOAP, TEL tools, Oracle, Microsoft MS SQL Server, Sybase, Tomcat, MQ Series, Tibco, MSMQ, Sonic MQ, Open JMS, Java, C#, Perl, SaaS
1mo
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Business Program Implementation Lead
Chicago or Boston
$220k-$280k/yr OnsiteFull Time
7+ YOE7+ years revenue operations, strategy, or GTM leadership in B2B SaaS or PropTech; BS in business, economics, finance, engineering, or CS; experience budgeting/forecasting; pricing strategy; strong leadership.
SaaS platforms, Pricing tools, CRM, ERP, Data analysis
1mo
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Program Manager
Boston or United States
$190k-$220k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's degree, 10+ years customer-facing experience, 5+ years leading large-scale customer implementation programs, enterprise SaaS and healthcare experience required, technical fluency with integrations and strong project leadership.
AcuityMD, CRM, ERP, data lake
1mo
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Sr. Engagement Manager
Boston or Houston
$114k-$182k/yr OnsiteFull Time
7+ YOE7+ years in enterprise SaaS implementation/consulting/professional services; proven success leading complex implementations ($500K+); bachelor’s degree in Business/CS/IS or equivalent; experience with Jira, Smartsheet, RocketLane, Microsoft Project; knowledge of REST APIs and iPaaS (MuleSoft, Boomi, Workato); strong executive communication.
Jira, Smartsheet, RocketLane, Microsoft Project, Claude, Gong, MuleSoft, Boomi, Workato, REST APIs
1mo
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Customer Success Manager
New York City or Waltham
$85k-$105k/yr HybridFull Time
2+ YOEBachelor's degree, 2+ years in customer success/account management at a SaaS company, experience implementing/supporting SaaS, strong communication, presentation, problem-solving, and ability to manage multiple accounts with off-hours availability.
3w
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Customer Success Manager
Waltham, Massachusetts, United States
$80k-$120k/yr HybridFull Time
5+ YOE5+ years in SaaS client services with implementation, onboarding, and relationship management; strong project management, communication, and cross-functional leadership; proficiency with Google Suite, Salesforce.com, and Microsoft Office.
Google Suite, Salesforce.com, Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
3d
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Partner Experience Manager II
Maitland or Milwaukee or Boston
$67k-$114k/yr HybridFull Time
2+ YOE2+ years client service/account management experience in SaaS, CDH/TPA or health plan experience preferred; bachelor’s degree or equivalent; strong communication, negotiation, and project implementation skills.
2mo
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Sr. Customer Success Manager
Boston, Massachusetts, United States
OnsiteFull Time
3+ YOE3-5+ years in Customer Success, Account Management, or Implementation (SaaS). Experience with high-ACV customers, retail/ fashion tech, and strong project management; excellent communication and organization. Familiarity with time-tracked billing is a plus.
Hubspot, Jira, Zendesk
2w
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RCM Manager
San Mateo or New York City or Boston or Salt Lake City
HybridFull Time
3+ YOEBachelor's or equivalent experience, 3+ years in customer success/implementation or RCM in B2B SaaS or health tech, upsell/expansion experience, familiarity with dental/medical billing and RCM workflows, strong communication and organizational skills.
3w
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Technical Account Manager - DACH
Munich or London or Boston
HybridFull Time
3+ YOE3+ years in technical account management/solutions/implementation at a B2B SaaS company; strong technical aptitude, project management, customer relationship skills; fluent German and English; familiarity with REST APIs, webhooks, SCIM and ERP systems preferred.
REST APIs, webhooks, SCIM, SAP, NetSuite, Workday
3w
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Sr. Manager, Customer Support (Hybrid-Calgary/Toronto) or (Remote- US)
Maynard or Calgary or Toronto or United States
$110k-$125k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years SaaS technical support experience, 3+ years managing support teams, Zendesk administration, KPI analysis (TTR, FTR, CSAT), troubleshooting, AI/automation implementation, strong communication and leadership.
Zendesk
3d
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Solutions Consultant, Mirakl Connect
Boston, Massachusetts, United States
$90k-$114k/yr OnsiteFull Time
3+ YOE3+ years in solutions consulting or similar SaaS customer-facing roles; onboarding/implementation experience; project management, communication, API and integrations experience; familiarity with AI tools.
Salesforce, Dust, Claude, Make, APIs
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