498 service excellence manager jobs at 307 companies in Ross, CA
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Director Nursing Excellence
Santa Rosa or Eureka or Fortuna or Healdsburg or Napa or Petaluma or Orange or Alaska or Montana or New Mexico or Oregon or Texas or Washington
$105-$165/hr OnsiteFull Time
3+ YOE3+ MgmtMaster's degree and California RN license required; 3+ years of nursing leadership experience. Requires expertise in nursing excellence, Magnet programs, research, evidence-based practice, quality improvement, analytics, and project management.
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Director Nursing Excellence
Santa Rosa, California, United States
$105-$165/hr OnsiteFull Time
3+ YOE3+ MgmtMaster's degree and California RN license required; 3+ years nursing leadership experience required. Requires Magnet, research, evidence-based practice, quality improvement, analytics, project management, and change leadership experience.
3w
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Sr. Manager, Customer Experience Insights & Excellence
Charlotte or South Carolina or San Francisco or Los Angeles or New York City
$150k-$181k/yr OnsiteFull Time
10+ YOE2+ MgmtRequires 10+ years in customer experience, support, or contact center quality, 2+ years of leadership and vendor experience, analytical and stakeholder skills, a bachelor's degree or equivalent, and a driver's license.
Voice of the Customer (VoC), NPS, CSAT, BPO
3mo
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Service Manager
Castro Valley, California, United States
$26-$30/hr OnsiteFull Time
3+ YOE3+ years bicycle service center experience, strong leadership and communication, ability to manage workflow, staffing, KPIs, train staff, write service orders, and deliver excellent customer hospitality.
2w
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Consumer Group Expert Services Operations - Ops Excellence & Partnerships
San Diego or Atlanta or Frisco or Mountain View or New York City or Tucson or United States
$132k-$200k/yr OnsiteFull Time
5+ YOERequires 5–7 years in program management, HR operations, workforce operations, or related fields; experience designing operational frameworks, managing system dependencies, and leading cross-functional workstreams.
TurboTax, Credit Karma, QuickBooks, Mailchimp
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Service Manager
San Francisco, California, United States
$77k-$123k/yr OnsiteFull Time
5+ YOE3+ MgmtHigh school diploma required; 5 years service/maintenance experience; 3 years supervisory; valid driver’s license; strong leadership; P&L knowledge; basic Excel.
Excel
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Sr. Service NPI Technical Program Manager
Newark, California, United States
$146k-$201k/yr OnsiteFull Time
5+ YOE5+ years automotive or equivalent experience, Bachelor's in engineering preferred, PLM/ERP experience, program management and service parts lifecycle knowledge, excellent communication and continuous improvement skills.
PLM, Delmia, ERP
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Customer Service Manager
Fairfield, California, United States
$19/hr OnsiteFull Time
1+ YOELead and develop retail sales associates, manage sales floor operations to meet sales and profit goals, perform inventory and cash reconciliation, provide excellent customer service, proficient in Microsoft Office, pass background check and drug screen.
Microsoft Office
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Food Service Manager
San Francisco, California, United States
$70k-$76k/yr OnsiteFull Time
2+ YOE2+ years food & beverage management experience; MS Word, MS Excel, POS and MICROS proficiency; able to work nights/weekends/holidays; lift up to 100 lbs; strong communication and problem-solving; union experience a plus.
Microsoft Word, Microsoft Excel, POS, MICROS
2mo
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Client Service Manager
San Francisco, California, United States
$90k-$110k/yr OnsiteFull Time
5+ YOEBachelor's degree required, 5+ years financial industry client service experience, investment and trust knowledge preferred, strong communication, organization, and problem-solving skills, proficiency with Microsoft Word/PowerPoint/Outlook/Excel; Schwab/Fidelity experience preferred.
Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Excel, MS Office, Schwab, Fidelity
2mo
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Sales & Service Manager - Stanford Shopping Center
Palo Alto, California, United States
$33-$36/hr OnsiteFull Time
3+ YOE3+ Mgmt3+ years retail leadership experience, working knowledge of Microsoft Word/Excel/Outlook, strong verbal and written communication, ability to coach and lead teams, schedule and budget management, and ability to lift up to 50 lbs.
Microsoft Word, Microsoft Excel, Microsoft Outlook
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Customer Service & Sales Manager (NE)
Mountain View, California, United States
$29-$32/hr OnsiteFull Time
3+ YOE3+ MgmtSupervise branch staff, support branch sales goals, ensure operational integrity and regulatory compliance; 3+ years management experience; Microsoft Word/Excel/Outlook proficiency; bilingual English/Chinese preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook
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Phoenix/Las Vegas Client Service Manager - Water, Wastewater
Phoenix or Las Vegas or Walnut Creek
$117k-$159k/yr HybridFull Time
10+ YOELead sales and client growth for water/wastewater markets; typically 10+ years in environmental consulting; bachelor\u0002s degree required; PE preferred; proven business development, client management, and team leadership; Microsoft Project/Excel proficiency.
Microsoft Word, Microsoft Outlook, Microsoft Project, Microsoft Excel, Microsoft PowerPoint
3w
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Customer Service
South Dakota Park or South San Francisco
$25-$49/hr OnsiteFull Time
Customer service experience, excellent communication, problem-solving, conflict resolution, organization, time management, office software proficiency, and teamwork required; CRM experience beneficial.
2mo
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Team Manager - Commercial Content
Boston or San Francisco or United States
$90k-$150k/yr RemoteFull Time
5+ YOE2+ Mgmt5+ years software services experience, 2+ years people management, experience leading customer-facing software consultants, operational excellence in services, ability to travel up to 25%.
2mo
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Customer Service Representative
Brentwood, California, United States
$17-$24/hr OnsiteFull Time
2+ YOEMinimum 1 year veterinary receptionist experience and 2+ years customer service; strong phone/computer skills; ability to document client and patient data in practice management software and provide excellent client service.
2mo
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Service Captain
Rutherford, California, United States
$32-$35/hr OnsitePart Time
2+ YOE2+ years hospitality/events/restaurant experience; strong food and wine service knowledge; excellent communication and problem-solving; professional demeanor; evening, weekend, and on-call availability preferred.
2mo
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Event Response Global Service Delivery Lead
New York or Mountain View or San Francisco
$190k-$234k/yr HybridFull Time
10+ YOE10+ years program/vendor management experience, Bachelor's or equivalent, 5+ years BPO experience, strong problem-solving, project management tool experience, and excellent communication and stakeholder management skills.
2mo
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Senior Implementation Manager
San Francisco or Austin
HybridFull Time
5+ YOEBachelor's degree; 5+ years managing end-to-end software implementations; experience in commercial real estate/proptech/financial services preferred; strong Excel/Google Sheets skills; SQL, API, Salesforce a plus.
Microsoft Excel, Google Sheets, SQL, API integrations, Salesforce, Software-as-a-Service
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Project and Commercial Manager
Seattle or San Francisco or Los Angeles
$134k-$175k/yr HybridFull Time
8+ YOEBachelor's degree, 8+ years in engineering design or construction services, commercial and contract management expertise, advanced Excel, Power BI, and strong analytical and communication skills.
Microsoft Excel, PowerPoint, Power BI, Primavera P6, Microsoft Project, Power Automate, PowerApps, Microsoft SharePoint, Forms, Lists, VBA, Power Query
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