212 technical support manager jobs at 150 companies in Ross, CA
3mo
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Technical Support Engineering Manager
San Mateo, California, United States
$140k-$185k/yr OnsiteFull Time
5+ YOE2+ MgmtLeads Technical Support Engineering; 2+ yrs people leadership; 5+ yrs in a technical role; Bachelor's or Master’s in a technical field; strong communication and customer focus.
3mo
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Technical Support Manager
San Francisco, California, United States
HybridFull Time
5+ YOE2+ Mgmt5+ years in technical, customer-facing roles; 1–2+ years in leadership; strong SQL; familiar with Looker, DBT, Snowflake, BigQuery; able to translate complex issues to business outcomes; hybrid SF office.
SQL, Looker, DBT, Snowflake, BigQuery, Agentic workflows
3d
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Technical Support Specialist
New York City or San Francisco or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$64k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years supporting technical products, technical education or equivalent experience, case management tools, HTML/CSS, APIs and/or SQL, and strong English communication and troubleshooting skills.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
1mo
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
1mo
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Manager, Technical Solutions
San Francisco, California, United States
$180k-$252k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years technical support experience, 3+ years managing technical ICs, ad tech and signal expertise, experience with AI/ML workflows, strong troubleshooting and data analysis, BA/BS degree required.
Hex, Tableau, Looker, Sense
2mo
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Manager, Level 2 Technical Support
Australia or Malaysia or New Zealand or Taiwan or Philippines or Asia or North America or South America or San Francisco
$45k-$115k/yr RemoteFull Time
5+ YOE2+ Mgmt5+ years as Level 2/3 support, 2+ years leading or mentoring support teams, proven incident escalation management, SQL/log analysis experience, fluency in English and Mandarin, willingness to travel up to 10%, available for on-call rotation.
Python, Claude, Zendesk, Jira, SQL, HTTP, MQTT
3d
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Technical Program Manager, GCBP
Sunnyvale, California, United States
$192k-$278k/yr OnsiteFull Time
8+ YOEBachelor's degree in a technical field or equivalent experience, 8 years of program management, technical program management in cloud, enterprise support, or AI/ML deployment, and agile execution experience.
Large Language Models (LLMs), Vertex AI, Google Cloud Support Platform (CSP), CRM, Google Cloud
3mo
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Technical Program Manager, Support Delivery
San Francisco, California, United States
$216k-$240k/yr HybridFull Time
8+ YOE8+ years in program management/operations with scalable tooling; experience shipping automation and dashboards; strong cross-functional collaboration; proficient with AI/LLMs to automate
Dashboards, ETL, Low-code tools, AI/LLM tooling
2w
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Technical Support Engineer - AI Lead
Redmond or Fargo or Las Colinas or Charlotte or San Francisco or New York City
$131k-$277k/yr HybridFull Time
10+ YOEBachelor's degree in computer science, IT, or related field and 10+ years of technical support, consulting, or IT experience; expertise in AI/ML, governance, evaluation, and executive stakeholder management.
AI, Responsible AI, LLM, agentic, AI/ML
1mo
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
1w
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Technical Product Manager - Service Now
Emeryville, California, United States
$150k-$170k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in technical product management or related delivery roles; 3+ years supporting ServiceNow; experience with integrations, Agile, SDLC, vendors, and platform governance.
ServiceNow, Service Portal, Employee Center, ITSM, SPM, Microsoft Excel, SDLC, Agile
2mo
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Technical Program Manager
San Francisco, California, United States
$150k-$250k/yr OnsiteFull Time
3+ YOEB.S. in an engineering field, 3+ years supporting complex hardware/software programs, ability to learn technical concepts quickly, strong accountability and interpersonal skills, familiarity with Python/SQL; must meet ITAR eligibility (U.S. citizen/LPR or equivalent).
Python, SQL, Google Meet
1mo
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Technical Support Engineer (AMER)
Chicago or New York or San Francisco
RemoteFull Time
3+ YOE3+ years technical client-facing or engineering experience; strong REST API, SQL, and scripting skills; proficiency in one or more languages (Python, JavaScript/TypeScript, Golang, Rust); experience with logging, monitoring, and incident management.
REST APIs, WebSockets, Webhooks, SQL, Python, Javascript, Typescript, Golang, Rust, Docker, Kubernetes
2w
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Sr. Technical Program Manager, Product Escalations
Sunnyvale, California, United States
$157k-$180k/yr OnsiteFull Time
7+ YOERequires 7+ years in technical support, escalation, account, incident, customer success engineering, or technical program management; enterprise escalation, SaaS/cloud, cross-functional, RCA, and executive communication experience.
Jira, Salesforce, ServiceNow, PagerDuty, Zendesk, ITIL, SRE
1mo
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Technical Customer Support Lead
San Francisco, California, United States
$100k-$250k/yr OnsiteFull Time
Experience in customer support, strong written/verbal communication, experience with Stripe, ability to handle high ticket volume, familiarity building/maintaining AI automations and knowledge bases.
Stripe
1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
2w
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NPI Technical Program Manager
San Francisco, California, United States
OnsiteFull Time
3+ YOEBachelor's degree in engineering or related field; 3+ years in operations, supply chain, manufacturing program support, or engineering program management; hardware shipping and vendor engagement experience required.
Notion, Linear, Microsoft Excel, ERP, MRP, PLM
2w
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Technical Program Manager, Salesforce
Emeryville, California, United States
HybridContract
12+ YOE12+ years TPM experience, 4+ years with Salesforce, experience with integrations (APIs/MuleSoft), data platforms, enterprise transformations, stakeholder management, GTM/revops support; Salesforce/PMP/SAFe/Scrum certifications preferred.
Salesforce, Data Cloud, MuleSoft, APIs, AI/ML
2w
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Manager, Technical Services
Sydney or Melbourne or New York City or Toronto or Austin or Palo Alto or Vancouver or Gurgaon or Tel Aviv or Dublin
HybridFull Time
3+ YOE3+ MgmtRequires 3+ years running a technical support team or organization, people management, customer escalation, troubleshooting, communication, and customer advocacy skills. Cloud, SaaS, database, and Tableau experience are desirable.
Amazon Web Services, SaaS, IaaS, PaaS, NoSQL, Tableau, AWS, Google Cloud, Microsoft Azure, MongoDB Atlas
1w
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Principal Technical Account Manager
New York or Chicago or Sunnyvale or San Francisco
$117k-$190k/yr HybridFull Time
LinkedInNASDAQ: MSFT: Professional social network for career development and job recruitment.
6+ YOERequires 6+ years in technical account management, solutions engineering, technical project management, or similar roles; 2+ years with enterprise integrations and customer support; SaaS/cloud and agentic solutions experience.
APIs, SSO, SaaS, AI
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