788 student success manager jobs at 466 companies in United States
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3mo
Senior Manager, Student Success
New York City, New York, United States
OnsiteFull Time
Inspira Education Group: U.S. edtech connecting students with admissions coaches and test-preparation support through technology-driven coaching platforms.
5+ YOE5+ years leading and scaling operations or customer-success teams in high-growth marketplaces; experience managing small teams, handling escalations, building SOPs, and using CRMs (HubSpot, Salesforce, Airtable).
Pacific Oaks College & Children's School: Nonprofit higher-education system coordinating six colleges and universities serving students in health, law, education, and psychology.
5+ YOE1+ MgmtBachelor’s degree or equivalent experience, 5 years of college student coaching, advising, or support experience, 1 year of supervision, and experience with student information systems and CRM tools.
Pacific Oaks College & Children's School: Nonprofit, Quaker-rooted college serving students in undergraduate and graduate programs alongside an early-childhood school.
5+ YOE1+ MgmtBachelor’s degree or equivalent experience, 5 years of college student coaching, advising, or support experience, 1 year of supervisory or lead experience, and student information system and CRM experience.
Relay Graduate School of Education: Relay is a nonprofit graduate school educating teachers and school leaders through accredited degrees and professional learning programs.
5+ YOEBachelor’s degree in education, counseling, or related field; 5–7 years PK–12 teaching experience; advising, relationship-building, student information systems, data analysis, and equity-focused student support experience.
Onondaga Community College: Public SUNY community college serving Central New York with associate degrees, certificates, workforce training, and transfer pathways.
Leading a team to foster student success through outreach, engagement, collaboration with academic departments, and managing a student caseload.
Swedish Institute: Private for-profit New York college teaching massage therapy, nursing, medical assisting, and other allied-health careers.
5+ YOEMaster's degree preferred; 5 years in higher education required, with 2 years supporting online learners and 5 years working remotely preferred. Strong technology, communication, organizational, and customer service skills.
CentralSquare Technologies: Public-sector software provider serving government agencies with cloud tools for public safety and administration.
Bachelor’s degree, higher education student success expertise, executive relationship management, strategic problem solving, data storytelling, project prioritization, and willingness to travel up to 30%.
Central Washington University: Public regional university providing undergraduate and graduate education to students in Washington.
4+ YOE4 years progressive experience in education/counseling or a Bachelor's degree; experience in higher education student services; commitment to serving underrepresented students; ability to supervise staff and manage program data.
Kings Colleges: Private international education provider offering university pathways and English-language programs to students worldwide.
Experience in academic advising, international student services, college admissions, or related student-facing work; bachelor's degree or equivalent; strong English writing, cross-cultural communication, and independent deadline management skills.
Campus: Private, accredited two-year college serving students with live online and career-focused associate programs.
Bachelor's degree required; strong organizational, documentation, outreach, and caseload management skills; ability to coach empathetically and manage 50–75 students with proactive outreach and follow-up.
Vermont State University: Public Vermont university serving students through technological, professional, and liberal-arts programs across five campuses.
2+ YOEBachelor's degree and 2+ years relevant experience; advising, student onboarding, case management, collaboration, and use of advising/registration systems required.
Aviso, Colleague, Self-Service, Slate, Microsoft products, Perceptive Content
YMCA of Greater San Francisco: Provides youth, wellness, and community services.
2+ YOEAssociate's degree or equivalent, 2+ years working with youth or underserved populations, case management and student support experience, Microsoft Office proficiency, strong organization and communication, ability to work occasional evenings/weekends.
160 Driving Academy: Commercial driver training school providing CDL education for aspiring truck drivers across the United States.
High school diploma or GED, strong customer service and communication skills, student caseload management, organization, and experience with Salesforce, Outlook, and standard communication tools.
The College of Health Care Professions: Private allied healthcare college providing career training to adult students in Texas and online.
Support and engage continuing online students, assist with Canvas navigation and readiness steps, conduct outreach, collaborate with Financial Aid and Academic teams, and oversee student mentors.
Canvas, Microsoft Excel, Microsoft Outlook, Microsoft Word
Walden University: Walden University is a private, for-profit online university providing flexible degree programs for working professionals.
3+ YOEBachelor's degree and 3 years in a service-oriented or university setting required. Requires coaching, counseling, problem-solving, time-management, communication, multitasking, database, and student-support skills.
Columbia College: Private nonprofit liberal arts college providing traditional, evening, and online higher education to traditional and nontraditional students.
Bachelor's degree required; provide personalized academic and financial coaching, manage a 100% coaching caseload, support retention initiatives, maintain student records, and work evenings/weekends as needed.
DREAM Academy: A public school district providing academic, social, and emotional support to students and families.
High school diploma or equivalent, excellent communication skills, ability to relate to students, manage multiple tasks, track performance, and work indoors and outdoors with flexible evening and occasional weekend hours.
Southwest Tennessee Community College: Comprehensive, multicultural, public, open-access college serving the Mid-South.
Associate's degree and experience supporting first-semester college or vulnerable students, case management, coaching or academic interventions, and CRM-based engagement tracking. Bachelor's degree and higher education experience preferred.