266 success manager jobs at 176 companies in Gilroy, CA
1d
Save
Mark Applied
Hide
1d
Digital Customer Success Program Manager
Mountain View, California, United States
$116k-$192k/yrRemoteFull Time
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOERequires 5–10 years in Customer Success, CS Operations, Digital CS, Lifecycle Marketing, or Product Adoption; SaaS adoption and retention experience; digital program development; health scores, segmentation, automation, and customer success platforms.
Descope: Provides no-code authentication and identity workflows for developers.
3+ YOE3–5 years in customer success or account management, experience with scaled/tech-touch programs, CRM/BI tools, strong communication and technical aptitude.
WeBox: Intelligent marketplace for personalized corporate group meal delivery.
3+ YOEBachelor's degree,3+ years customer success/account management,proven upsell/retention track record,CRM and Excel/Sheets proficiency,strong communication and relationship-building skills.
HubSpot, Salesforce, Microsoft Excel, Google Sheets
Creatify: AI platform for generating and optimizing short-form video ads.
5+ YOE5+ years in Customer Success, Account Management, or related SaaS/technology roles. Requires exceptional communication, problem-solving, analytical, relationship-building, and cross-functional collaboration skills.
IT Management Corporation: Provides cloud communications and IT infrastructure for public sectors.
3+ YOE3+ years in customer success/account management within VAR, MSP, UCaaS, networking, cybersecurity or technology solutions; public sector experience preferred; CRM proficiency (HubSpot or Salesforce); strong communication and presentation skills.
ThoughtSpot: AI-powered search and analytics platform for business data insights.
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
People-leadership experience in customer success or post-sales, track record in retention and revenue expansion, strong coaching and cross-functional collaboration, data-driven decision making.
Kastle Systems: Provides managed security and property technology for buildings and businesses
2+ YOE2+ years account/customer success experience preferred, bachelor’s degree preferred, strong communication and technical competence, experience with Microsoft Dynamics CRM/AX, valid driver’s license, ability to pass background and drug screening.
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
3+ YOERequires 3+ years in customer success, including 2+ years managing a mid-market book of business, consultative problem-solving, financial services knowledge, communication, negotiation, and CRM platform experience.
LTIMindtreeNational Stock Exchange of India: LTIM: Global technology consulting and digital solutions.
12+ YOERequires 12–18 years of experience, customer success and project management expertise, ServiceNow knowledge, stakeholder management, analytical problem solving, and ability to manage multiple technical customer priorities.
Volta: Building and operating GPU-dense infrastructure for AI factories.
Experience in customer success or account management in technical B2B/infrastructure, strong relationship-building and communication, engage technical and business stakeholders, data-informed account management, organized and self-directed.
Cloudinary: Cloud platform for managing and optimizing visual media assets.
3+ YOE3+ years in SaaS customer/technical customer success, experience with enterprise accounts, technical aptitude with APIs/web/cloud, strong communication, organized, willing to travel up to 20%.
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
1+ YOEHigh school diploma or GED plus 1+ year each in process management and relationship management; strong sales, analytical, communication, training, troubleshooting, and interpersonal skills.
Capital OneNYSE: COF: Provides credit card, banking, and auto loan services.
1+ YOEHigh school diploma or equivalent, with at least one year of process management and relationship management experience; strong sales, analytical, communication, training, and troubleshooting skills required.
ArmNASDAQ: ARM: Designs and licenses processor architectures and semiconductor intellectual property.
5+ YOEBachelor's in Engineering/Computer Science,5+ years in technical program/project management or related roles,experience with large-scale silicon/SoC programs,strong communication and stakeholder management skills.
WorkBoard: Enterprise strategy execution and OKR management software.
5+ YOE5+ years experience overall with 3 years in customer success/program management/consulting; experience with SaaS, change management, executive advising, and program execution.
ServiceNowNYSE: NOW: Enterprise cloud platform for digital workflow automation.
5+ YOERequires 5–10 years in customer success, CS operations, digital CS, lifecycle marketing, or product adoption; SaaS adoption and retention experience; digital program creation; segmentation, health scoring, CRM, automation, AI, and analytics skills.