540 success manager jobs at 364 companies in Middle River, MD
2mo
Save
Mark Applied
Hide
Customer Success Manager
Washington or California
RemoteFull Time
5+ YOE5+ years in customer success or account management; experience with municipal customers preferred; skilled in QBRs, success planning, renewal/expansion, CRM documentation, executive communication, and cross-team collaboration.
CRM
1w
Save
Mark Applied
Hide
Client Success Manager
Washington, District of Columbia, United States
$75k-$85k/yr HybridFull Time
1+ YOERequires 1–3 years in SaaS client success, account management, or sales; strong communication, organization, and time-management skills; CRM proficiency, with Salesforce preferred.
CRM, Salesforce
1mo
Save
Mark Applied
Hide
Customer Success Manager, Customer Delivery & Success
Bowie, Maryland, United States
OnsiteFull Time
3+ YOE3+ years customer-facing experience (Customer Success/Account Management/Program Management), experience with healthcare data, strong communication and cross-functional coordination; enterprise experience preferred.
SQL, APIs, Snowflake, AWS, Microsoft Power BI, Tableau, EHR
1mo
Save
Mark Applied
Hide
Customer Success Manager, Customer Delivery & Success
United States or Bowie or Tampa or Canonsburg
$77k-$120k/yr RemoteFull Time
3+ YOE3+ years customer-facing experience in customer success/account management; healthcare data experience; strong communication, organization, and problem-solving skills; ability to coordinate cross-functional delivery.
SQL, APIs, Snowflake, AWS, Power BI, Tableau
2w
Save
Mark Applied
Hide
Customer Success Manager
McLean, Virginia, United States
$125k-$250k/yr OnsiteFull Time
10+ YOEBachelor’s degree, 10+ years in technology or technical consulting, customer advisory experience, enterprise platforms knowledge, executive communication, project management, agile practices, and 25% travel. Preferred: 5+ years in success, program, account management, or advisory services.
Appian, AI, SaaS, PaaS, Employee Assistance Program (EAP), Employee Stock Purchase Program (ESPP)
3w
Save
Mark Applied
Hide
Scaled Customer Success Manager
Atlanta or Richmond or Washington
RemoteFull Time
3+ YOE3+ years in customer success/support/account management in B2B SaaS, strong written communication, analytic skills, experience managing large portfolios preferred.
3w
Save
Mark Applied
Hide
Customer Success Manager, Enterprise
Bethesda or Vancouver or Waltham
$90k-$112k/yr HybridFull Time
2+ YOE2+ years customer success or account management experience with enterprise accounts in a SaaS environment; strong communication, presentation, and stakeholder management; understanding of GTM processes.
2mo
Save
Mark Applied
Hide
Manager, Customer Success
McLean, Virginia, United States
HybridFull Time
5+ YOE5+ years in customer success or operations, team leadership experience, CRM and data-driven decision making, proficiency with web apps, Google Workspace, and Microsoft Office.
Totango, Salesforce, Power BI, Zendesk, Google Workspace, Microsoft Office
2d
Save
Mark Applied
Hide
Senior Customer Success Manager
New York City or Baltimore
$70k-$78k/yr HybridFull Time
5+ YOERequires 5+ years in customer success, SaaS, or creative technology; enterprise client management; complex onboarding; technical troubleshooting; product training; production workflows; and customer support or project management tools.
Intercom, Slack, Pencil Pro, Wrike
2w
Save
Mark Applied
Hide
Senior Customer Success Manager
Tysons Corner or McLean or India
HybridFull Time
5+ YOERequires 5+ years as a B2B or SaaS Customer Success Manager, 3+ years managing $100K+ ARR, renewals, executive engagement, analytics, cross-functional collaboration, and Dynamics 365 knowledge.
SIMS, Dynamics 365, Power Platform
3w
Save
Mark Applied
Hide
Customer Success Manager – Strategic Accounts
Baltimore, Maryland, United States
$85k-$100k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success, strategic account management, or equivalent; complex enterprise implementations, executive engagement, project management, healthcare SaaS knowledge, and customer success metrics experience preferred.
HubSpot, Jira, Confluence, HIPAA, DEA, Epic, Cerner, Meditech, Net Revenue Retention (NRR), Net Promoter Score (NPS), Customer Satisfaction (CSAT)
1mo
Save
Mark Applied
Hide
Customer Success Manager
Washington, District of Columbia, United States
OnsiteFull Time
3+ YOE3+ years customer success experience (SaaS preferred); strong communication, retention and risk mitigation skills; ability to travel regionally and nationally; experience with public sector clients preferred.
2d
Save
Mark Applied
Hide
Mission Success Manager
Washington or Maryland or Virginia or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$120k-$160k/yr RemoteFull Time
5+ YOERequires 5+ years in customer or mission success, technical delivery, or related work; government mission experience; compliance framework knowledge; cloud service understanding; and excellent communication skills.
Game Warden, Salesforce, Jira, NIST RMF, FedRAMP, IaaS, PaaS, SaaS
1w
Save
Mark Applied
Hide
Customer Success Manager, GSI
San Francisco or Seattle or New York City or Washington
$200k-$265k/yr HybridFull Time
6+ YOE6+ years in Customer Success, Technical Account Management, or Solutions Engineering; enterprise Systems Integrator experience; AI/ML, API, software implementation, account management, and expansion expertise; bachelor's degree or equivalent.
API, Claude Code, Claude for Enterprise, AI/ML
1mo
Save
Mark Applied
Hide
Strategic Customer Success Manager
Raleigh or Maryland or Virginia or Ohio or Washington or North Carolina or Illinois or New York or Chicago or New York City
$79k-$131k/yr OnsiteFull Time
5+ YOE5+ years in customer success or account management; experience with enterprise/strategic accounts, AI/SaaS products; strong communication, consultative skills, and cross-functional influence.
Nexis+ AI, Salesforce, Gainsight, ChurnZero
2w
Save
Mark Applied
Hide
Customer Success Manager DC
Washington, D.C., District of Columbia, United States
HybridFull Time
3+ YOERequires TS clearance, 3+ years in Customer Success or Account Management, U.S. Federal or Government customer experience, strong communication, analytical skills, and customer training experience.
SaaS, Salesforce
1mo
Save
Mark Applied
Hide
Manager of Customer Success
Washington D.C. or Boston or Indianapolis or New York or San Francisco
HybridFull Time
8+ YOE5+ Mgmt5+ years managing customer success teams, 8+ years in localization/LSP industry, experience with AI and technical integrations, expertise in CS metrics (NRR, CSAT), strong communication and cross-functional collaboration.
Adobe Experience Manager, Webflow, Salesforce, GitHub, Google Drive
3d
Save
Mark Applied
Hide
Customer Success Manager II
Brazil or San Francisco or Washington, D.C. or Germany or Austria or Slovenia or Netherlands
RemoteFull Time
6+ YOERequires 6–8 years in Customer Success or Account Management, public-sector workflow knowledge, technical communication, cross-functional collaboration, organizational skills, and fluency in Portuguese and English.
ArcGIS, QGIS, Google Earth Engine, Metaview, Planet AI Notetaker
1mo
Save
Mark Applied
Hide
FedRamp Customer Success Manager
United States or Washington or Maryland or Virginia
$100k-$140k/yr HybridFull Time
Strategic customer success experience with enterprise/public-sector accounts, executive engagement, strong technical aptitude in DFIR, experience with Salesforce and Gainsight, ability to manage FedRAMP requirements and travel ~20%.
Gainsight, Salesforce
2w
Save
Mark Applied
Hide
Sr Customer Success Manager
Boston or New York City or Washington
$120k-$179k/yr HybridFull Time
5+ YOERequires 5+ years managing large healthcare enterprise relationships, customer success, sales, or software consulting; SaaS experience, communication skills, bachelor's degree or equivalent, and up to 30% travel.
SaaS, Workday, Oracle, SAP, PeopleSoft
Explore Jobs