732 success manager jobs at 449 companies in Napa, CA
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Pro Success Manager
San Francisco or United States
$80k-$106k/yrRemoteFull Time
Thumbtack: Online marketplace connecting homeowners with local service professionals.
8+ YOE3+ Mgmt8+ years in customer success/account management or related B2B SaaS roles,3+ years leading customer-facing teams,proven retention and growth results,strong analytics and communication,experience with CRM and customer success technologies.
New York City or San Francisco or Austin or London or Honolulu
OnsiteFull Time
Listen Labs: Automates customer research interviews through generative AI platforms.
4+ YOERequires 4–8 years of professional experience, ideally in customer success, account management, or SaaS; proven relationship management, adoption, retention, and account growth skills.
Truemed: Facilitates tax-free HSA and FSA payments for wellness merchants.
3+ YOE3-4+ years in Customer Success/Account Management in e-commerce, DTC, marketplace, or SaaS; portfolio management; data analysis; strong communication; cross-functional collaboration.
Hover: Creates 3D property models and measurements from smartphone photos.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
Coframe: AI agents that autonomously optimize and evolve website interfaces
3+ YOE3+ years B2B SaaS customer success or account management, metrics-driven, strong negotiation and demo skills, ROI storytelling, relationship building with senior stakeholders.
Charta Health: AI platform for automating healthcare administrative and clinical workflows.
3+ YOERequires 3+ years in Customer Success, Technical Account Management, Solutions Engineering, or Consulting, preferably in B2B SaaS or healthcare, with account ownership and renewal or expansion targets.
Tavrn: Automates medical records and demand letters for legal practices.
2+ YOE2+ years customer success/account management experience in B2B SaaS, CRM (HubSpot) experience, track record owning renewals and expansion, strong communication and commercial skills.
2+ YOE2+ years customer success or account management experience managing a book of business; strong relationship, communication, and operational skills; ability to lead demos and drive adoption; hybrid San Francisco-based with regional travel as needed.
Seattle or Los Angeles or San Francisco or United States
$85k-$115k/yrRemoteFull Time
Pearl Health: Technology platform for primary care value-based care management.
4+ YOEBachelor's degree or equivalent experience, 4+ years in provider-facing customer success or enterprise relationship management, value-based care experience, executive presentations, relationship building, and issue resolution.
Germany or New York City or San Francisco or Dallas
€65k-€80k/yrRemoteFull Time
Canary Technologies: Provides AI-powered guest management software for the hospitality industry.
3+ YOE3+ years customer success/account management in B2B SaaS; native-level German and English; experience with Gainsight, Salesforce, and Claude; strong data literacy and process engineering; hospitality experience desirable.
Owner: AI-powered business management platform for independent restaurants.
2+ YOERequires 2+ years in customer success or account management, proven account or full-cycle sales results, customer success tool experience, B2B2C experience, and full English fluency.
Chicago or New York City or Atlanta or Dallas or San Francisco
$150k-$227k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
10+ YOE10+ years in sales, customer success, SaaS platforms, or related fields; proven customer success record, large customer portfolio leadership, matrix collaboration, C-level communication, objection handling, and risk management.
Mach9: AI-powered software that automates feature extraction from geospatial data.
Customer Success experience with project management instincts, strong communication with technical and non-technical audiences, onboarding and project execution skills, ability to travel ~25%, familiarity with Google Workspace, Notion, and Pylon; HubSpot and SQL are nice to have.
Radiant Logic: Providing an identity data platform to unify identity information.
5+ YOEBachelor's degree or equivalent experience; 5+ years in customer success or account management at a SaaS or enterprise infrastructure company; IAM knowledge, executive communication, analytical skills, and Salesforce, Microsoft Office, and customer success platform experience.
Salesforce, Microsoft Office, Gainsight, Catalyst, Planhat, ChurnZero, Identity and Access Management (IAM), Identity Governance and Administration (IGA), Access Management (AM), Privileged Access Management (PAM)
Harvey: AI platform for legal research and document analysis.
Experience in management consulting or enterprise SaaS customer success, change management for large technology projects, strong communication and strategic planning, ability to influence executives.
Gumloop: Platform for building AI automated workflows without code.
6+ YOE6+ years in Customer Success/Account Management/Solutions Engineering, enterprise account ownership from onboarding through renewal, C-level engagement, strong technical curiosity with AI agents/workflows, and ability to build Success playbooks and motions.
Slack, Microsoft Teams, Gumstack, MCP servers, API
Rainfall Health: AI-powered compliance and reimbursement platform for hospitals.
4+ YOE3–6 years in customer success/account management/implementation (at least 4 years preferred), 2+ years selling into or serving health systems, familiarity with Epic and Cerner, enterprise renewals experience, Salesforce/Gainsight/ChurnZero proficiency, strong communication and data-driven skills.
Worktrace AI: AI software for identifying and automating enterprise workflows.
6+ YOE6+ years in customer success or post-sales for technical B2B products; experience with AI tools; cross-functional collaboration; strong ownership.
Granola: AI-powered notepad and meeting assistant for effective team collaboration.
4+ YOE4+ years in Customer Success (min 4), 2+ years managing a book of business, PLG/high-velocity SaaS experience, familiarity with modern GTM stacks and AI integrations, US-based and able to work from San Francisco office 5 days/week (no visa sponsorship).