574 success manager jobs at 359 companies in Santa Rosa, CA

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Pro Success Manager
San Francisco or United States
$80k-$106k/yr RemoteFull Time
Thumbtack
Thumbtack: Online marketplace connecting homeowners with local service professionals.
8+ YOE3+ Mgmt8+ years in customer success/account management or related B2B SaaS roles,3+ years leading customer-facing teams,proven retention and growth results,strong analytics and communication,experience with CRM and customer success technologies.
1w
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Customer Success Manager
New York City or San Francisco or Austin or London or Honolulu
OnsiteFull Time
Listen Labs
Listen Labs: Automates customer research interviews through generative AI platforms.
4+ YOERequires 4–8 years of professional experience, ideally in customer success, account management, or SaaS; proven relationship management, adoption, retention, and account growth skills.
AI, GPU
3mo
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Customer Success Manager
Los Angeles or San Francisco or Austin
HybridFull Time
Truemed
Truemed: Facilitates tax-free HSA and FSA payments for wellness merchants.
3+ YOE3-4+ years in Customer Success/Account Management in e-commerce, DTC, marketplace, or SaaS; portfolio management; data analysis; strong communication; cross-functional collaboration.
CRM (HubSpot), Analytics tools (Omni, Looker, Tableau), Spreadsheets
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Customer Success Manager
San Francisco or New York City
$97k-$120k/yr HybridFull Time
Hover
Hover: Creates 3D property models and measurements from smartphone photos.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
CRM
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Manager, Customer Success
San Francisco, California, United States
$215k-$315k/yr OnsiteFull Time
Juicebox
Juicebox: AI-native platform for automated candidate discovery and talent sourcing
5+ YOE2+ Mgmt5+ years in Customer Success/Account Management/Sales with 2+ years managing a revenue-owning team; strong commercial instincts; proven record exceeding GRR/NRR/expansion targets; forecasting and coaching experience.
1w
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Customer Success Manager
San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yr RemoteFull Time
Invoca
Invoca: AI platform for conversation intelligence and revenue execution.
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
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Customer Success Manager
San Francisco, California, United States
$150k-$220k/yr OnsiteFull Time
Coframe
Coframe: AI agents that autonomously optimize and evolve website interfaces
3+ YOE3+ years B2B SaaS customer success or account management, metrics-driven, strong negotiation and demo skills, ROI storytelling, relationship building with senior stakeholders.
OpenAI
1d
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Technical Success Manager
San Francisco, California, United States
$140k-$180k/yr OnsiteFull Time
Charta Health
Charta Health: AI platform for automating healthcare administrative and clinical workflows.
3+ YOERequires 3+ years in Customer Success, Technical Account Management, Solutions Engineering, or Consulting, preferably in B2B SaaS or healthcare, with account ownership and renewal or expansion targets.
SQL, LLM
3w
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Customer Success Manager
San Francisco, California, United States
HybridFull Time
Tavrn
Tavrn: Automates medical records and demand letters for legal practices.
2+ YOE2+ years customer success/account management experience in B2B SaaS, CRM (HubSpot) experience, track record owning renewals and expansion, strong communication and commercial skills.
HubSpot
1mo
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Customer Success Manager
San Francisco, California, United States
$87k-$139k/yr HybridFull Time
Box
BoxNYSE: BOX: Provides cloud-based content management and secure file sharing services.
2+ YOE2+ years customer success or account management experience managing a book of business; strong relationship, communication, and operational skills; ability to lead demos and drive adoption; hybrid San Francisco-based with regional travel as needed.
1w
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Customer Success Manager
Seattle or Los Angeles or San Francisco or United States
$85k-$115k/yr RemoteFull Time
Pearl Health
Pearl Health: Technology platform for primary care value-based care management.
4+ YOEBachelor's degree or equivalent experience, 4+ years in provider-facing customer success or enterprise relationship management, value-based care experience, executive presentations, relationship building, and issue resolution.
HubSpot
1mo
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Customer Success Manager
Germany or New York City or San Francisco or Dallas
€65k-€80k/yr RemoteFull Time
Canary Technologies
Canary Technologies: Provides AI-powered guest management software for the hospitality industry.
3+ YOE3+ years customer success/account management in B2B SaaS; native-level German and English; experience with Gainsight, Salesforce, and Claude; strong data literacy and process engineering; hospitality experience desirable.
Gainsight, Salesforce, Claude
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Customer Success Manager
United States or San Francisco
$75k-$110k/yr RemoteFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
3+ YOEBachelor's degree or equivalent experience; 3–5 years in customer success, account management, onboarding, or customer-facing technology roles. Requires account ownership, communication, problem-solving, retention, and cross-functional collaboration.
Online Ordering, mobile apps, loyalty, CRM
2mo
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Customer Success Manager
San Francisco, California, United States
$90k-$130k/yr OnsiteFull Time
Mach9
Mach9: AI-powered software that automates feature extraction from geospatial data.
Customer Success experience with project management instincts, strong communication with technical and non-technical audiences, onboarding and project execution skills, ability to travel ~25%, familiarity with Google Workspace, Notion, and Pylon; HubSpot and SQL are nice to have.
Google Workspace, Notion, Pylon, HubSpot, SQL
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Customer Success Manager (1362)
San Rafael or Paris
OnsiteFull Time
Radiant Logic
Radiant Logic: Providing an identity data platform to unify identity information.
5+ YOEBachelor's degree or equivalent experience; 5+ years in customer success or account management at a SaaS or enterprise infrastructure company; IAM knowledge, executive communication, analytical skills, and Salesforce, Microsoft Office, and customer success platform experience.
Salesforce, Microsoft Office, Gainsight, Catalyst, Planhat, ChurnZero, Identity and Access Management (IAM), Identity Governance and Administration (IGA), Access Management (AM), Privileged Access Management (PAM)
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Majors Customer Success Manager
San Francisco, California, United States
$180k-$210k/yr HybridFull Time
Harvey
Harvey: AI platform for legal research and document analysis.
Experience in management consulting or enterprise SaaS customer success, change management for large technology projects, strong communication and strategic planning, ability to influence executives.
1mo
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Customer Success Manager
San Francisco, California, United States
HybridFull Time
Rainfall Health
Rainfall Health: AI-powered compliance and reimbursement platform for hospitals.
4+ YOE3–6 years in customer success/account management/implementation (at least 4 years preferred), 2+ years selling into or serving health systems, familiarity with Epic and Cerner, enterprise renewals experience, Salesforce/Gainsight/ChurnZero proficiency, strong communication and data-driven skills.
EHR, Epic, Cerner, Salesforce, Gainsight, ChurnZero
3mo
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Customer Success Manager
San Francisco, California, United States
HybridFull Time
Worktrace AI
Worktrace AI: AI software for identifying and automating enterprise workflows.
6+ YOE6+ years in customer success or post-sales for technical B2B products; experience with AI tools; cross-functional collaboration; strong ownership.
Sentry, PostHog, Supabase
2mo
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Customer Success Manager
San Francisco, California, United States
$180k-$250k/yr OnsiteFull Time
Granola
Granola: AI-powered notepad and meeting assistant for effective team collaboration.
4+ YOE4+ years in Customer Success (min 4), 2+ years managing a book of business, PLG/high-velocity SaaS experience, familiarity with modern GTM stacks and AI integrations, US-based and able to work from San Francisco office 5 days/week (no visa sponsorship).
Attio, Stripe, Juro, Omni, MCP
1mo
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Builder - Customer Success Manager
San Francisco, California, United States
OnsiteFull Time
Reevo
Reevo: AI-native revenue operating system for go-to-market teams.
3+ YOE3+ years in Customer Success/Account Management/Consulting in B2B SaaS, bachelor’s (or equivalent) preferred, strong communication, data-driven account management, AI/product fluency, and ability to manage complex portfolios.