HiringCafe
Join our community

310 support lead jobs at 207 companies in Fairfield, CA

2w
Save
Mark Applied
Hide
IT & Support Lead
Sacramento, California, United States
$80k-$85k/yr OnsiteFull Time
SBM Management Services
SBM Management Services: Provider of commercial facility maintenance and janitorial services.
4+ YOE4–6 years IT support/implementation experience, associate degree or equivalent, experience with MDM, Microsoft 365, Active Directory, Windows; mentoring and leadership experience preferred.
Windows, Microsoft 365, Active Directory, MDM, 4insite
Job PostingView all
1mo
Save
Mark Applied
Hide
Support Engagement Lead
San Francisco or New York City or Austin or Chicago or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree (or equivalent), 3+ years client-facing SaaS experience (2+ years technical support, 1+ years account management), strong communication, analytical skills, experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, Kibana, Datadog, Swift, Java, Kotlin, HTML, CSS, JavaScript, Ruby
Job PostingView all
4w
Save
Mark Applied
Hide
Founding Support Lead
San Francisco, California, United States
$144k-$180k/yr OnsiteFull Time
Decagon
Decagon: Conversational AI platform for automated customer support.
5+ YOE5+ years technical customer-facing experience in B2B SaaS; strong integrations skills (APIs, webhooks); experience with ticketing platforms; incident management, communication, and systems-thinking; builder mentality preferred.
Zendesk, API, webhook, ERP, CRM
Job PostingView all
1w
Save
Mark Applied
Hide
Support Lead
San Francisco, California, United States
$90k-$140k/yr OnsiteFull Time
Peregrine
Peregrine: Data integration and analytics platform for public safety agencies.
2+ YOE2+ years in customer or technical support for SaaS; experience with ticketing/tooling, knowledge-base and automation work, strong written communication, pattern recognition, and ownership mindset.
Job PostingView all
3w
Save
Mark Applied
Hide
Support Delivery Lead
San Francisco, California, United States
$234k-$260k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
15+ YOE10+ Mgmt10+ years leading technical support or engineering teams, 15+ years technical support/engineering experience, deep application/infrastructure expertise, automation-first tooling experience, strong cross-functional influence and customer reliability focus.
Job PostingView all
1w
Save
Mark Applied
Hide
Support Lead Part Time
Alameda, California, United States
$18/hr OnsitePart Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma, minimum 1 year management experience, strong communication, multitasking, creative thinking, flexible schedule, ability to perform physical tasks, age 18+.
Job PostingView all
2w
Save
Mark Applied
Hide
Student Support Lead
Hayward, California, United States
$31-$37/hr OnsiteFull Time
Envision Education
Envision Education: Operates a network of public charter schools in California.
High school diploma required (assoc/bachelor preferred); experience working with youth; knowledge of restorative practices, MTSS, trauma-informed approaches; strong communication; valid driver's license and reliable vehicle required.
Job PostingView all
1w
Save
Mark Applied
Hide
AI Support Lead
San Francisco, California, United States
$155k-$233k/yr OnsiteFull Time
Harvey
Harvey: AI platform for legal research and document analysis.
Own a conversational AI program end to end, including roadmap, vendor management, conversation design, escalation logic, metrics, cross-functional integration, and people management.
Sierra, Decagon, Forethought, Zendesk
Job PostingView all
3w
Save
Mark Applied
Hide
AI Support Engineer Lead
Paris or San Francisco or New York City
€100k-€160k/yr OnsiteFull Time
Dust
Dust: Platform to build and deploy custom enterprise AI agents.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
Job PostingView all
1mo
Save
Mark Applied
Hide
Custom Support Lead
San Francisco, California, United States
HybridFull Time
Flux
Flux: Web-based AI platform for designing printed circuit boards.
6+ YOE6+ years in customer/technical support at a software company, systems/process improvement experience, strong written and verbal communication, metrics-driven, automation and tooling experience; CAD/EDA familiarity a plus.
CAD, EDA
Job PostingView all
6d
Save
Mark Applied
Hide
Customer Support Lead
San Francisco, California, United States
$200k-$270k/yr HybridFull Time
San Francisco Compute Company
San Francisco Compute Company: Operate a liquid marketplace for trading GPU compute contracts.
5+ YOERequires 5+ years in customer, technical support, or customer success, team leadership, support operations building, metrics expertise, AI tooling familiarity, and technical customer experience.
AI, Linux, NVIDIA, AMD
Job PostingView all
2mo
Save
Mark Applied
Hide
Client Technical Support Lead, Information Technology, Full-Time, Days
San Rafael or United States
$45-$67/hr OnsiteFull Time
MarinHealth
MarinHealth: Provides acute hospital care and outpatient medical services.
5+ YOE2+ MgmtLeads technical support team, ensures SLA compliance, and improves IT service delivery in a healthcare setting.
Workday, ERP, HRIS, EHR, ITIL
Job PostingView all
1mo
Save
Mark Applied
Hide
IT Support Lead
San Francisco, California, United States
$150k-$236k/yr HybridFull Time
HP
HPNYSE: HPQ: Manufactures personal computers, printers, and AI-integrated technology solutions.
10+ YOE10+ years IT support experience; strong macOS/Windows, Google Workspace, Microsoft 365, Okta, and Slack skills; experience with onboarding/offboarding, endpoint lifecycle, inventory, documentation, and process improvement.
macOS, Windows, Google Workspace, Microsoft 365, Okta, Slack
Job PostingView all
1mo
Save
Mark Applied
Hide
Senior Customer Support Lead
Denver or San Francisco or Madison
$140k-$180k/yr OnsiteFull Time
MGT Insurance
MGT Insurance: AI-driven neo-insurer providing commercial insurance for small businesses.
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
Intercom
Job PostingView all
2mo
Save
Mark Applied
Hide
AI Product Support Lead
San Francisco, California, United States
OnsiteFull Time
Wonderschool
Wonderschool: Software platform for child care providers and parents.
Experience running or transforming support with AI, hands-on Zendesk support and phone work, building AI-powered workflows (Lorikeet, OpenClaw, Hermes), SLAs/CSAT/NPS ownership, product brief writing, and team leadership.
Zendesk, Lorikeet, OpenClaw, Hermes
Job PostingView all
2d
Save
Mark Applied
Hide
Lead, Production Support
Vacaville, California, United States
OnsiteFull Time
Wineshipping
Wineshipping: Provides fulfillment and logistics for wine and spirits.
3+ YOERequires high school diploma/GED, 3–5 years of warehouse or distribution experience, prior leadership, WMS and RF scanning proficiency, equipment operation, quality auditing, safety compliance, and coaching experience.
Warehouse Management System (WMS), RF scanning technology
Job PostingView all
4w
Save
Mark Applied
Hide
Technical Customer Support Lead
San Francisco, California, United States
$100k-$250k/yr OnsiteFull Time
Hercules
Hercules: AI-powered platform for building applications and websites.
Experience in customer support, strong written/verbal communication, experience with Stripe, ability to handle high ticket volume, familiarity building/maintaining AI automations and knowledge bases.
Stripe
Job PostingView all
1w
Save
Mark Applied
Hide
Technical Support Engineer - AI Lead
Redmond or Fargo or Las Colinas or Charlotte or San Francisco or New York City
$131k-$277k/yr HybridFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
10+ YOEBachelor's degree in computer science, IT, or related field and 10+ years of technical support, consulting, or IT experience; expertise in AI/ML, governance, evaluation, and executive stakeholder management.
AI, Responsible AI, LLM, agentic, AI/ML
Job PostingView all
2mo
Save
Mark Applied
Hide
Back Office Lead
Folsom, California, United States
$21-$30/hr OnsiteFull Time
Golden State Dermatology
Golden State Dermatology: Provides comprehensive medical, surgical, and cosmetic dermatology care.
Back Office Lead responsible for overseeing daily back-office operations, ensuring efficiency, patient satisfaction, and staff performance; EMA EHR experience is required.
EMA EHR, eClinicalWorks, Medical Assistant tools
Job PostingView all
5d
Save
Mark Applied
Hide
Operations Lead
Sacramento County, California, United States
HybridFull Time
State Controller's Office
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Leads complex IT operations for California EBT, including 24/7 service monitoring, help desk support, deficiency management, issue tracking, and fraud prevention.
Help Desk, Electronic Benefit Transfer (EBT), Point of Sale (POS), ATMs, EBT Client Website
Job PostingView all

Explore Jobs

Expand Your Job Search