1,561 support manager jobs at 867 companies in Napa, CA
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
Rippling: Unified platform managing workforce HR, IT, and finance operations
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$120k-$175k/yrHybridFull Time
Cooley: Provides legal counsel to technology and life sciences companies.
5+ YOE5+ years supporting web/SaaS applications with experience in product support, training, knowledge management, supervising staff, and cross-functional collaboration.
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOERequires 8+ years in program management, customer support, support operations, service delivery, or related fields, plus experience scaling live support programs and designing scalable support operations.
Mill: Provides smart kitchen bins that recycle food waste.
5+ YOE5+ years in manufacturing operations or field support for large hardware products; vendor management and program management experience; ability to travel domestically and internationally.
5+ YOEBachelor's degree or equivalent,5 years project-management or customer-facing experience,ability to extract insights from complex data,lead global deployments,and work non-standard hours.
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Support IT project managers with planning, documentation, risk and issue tracking, SharePoint site management, procurement support, and project communications; must meet the Information Technology Specialist I minimum qualifications.
Stripe: Provides online payment processing and financial infrastructure for businesses.
12+ YOE12+ years of product management experience; strong user empathy and UX focus; experience building multi-year vision and roadmaps for large-scale products; cross-team leadership; technical background; strong communication skills.
AECOMNYSE: ACM: Provides infrastructure consulting and engineering services for global projects.
3+ YOEBA/BS and 3 years experience (or equivalent); prior exposure to BART projects required; proficiency with Microsoft Word, Excel, PowerPoint, Outlook; Primavera P6 helpful; strong communication and project coordination skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Primavera P6
Solano County: Providing essential public services and governance to local residents.
5+ YOE2+ MgmtFive years administrative/managerial experience; one year in purchasing or supply management; two years supervisory experience; bachelor’s degree in Business Admin, Accounting, Finance or related field; valid CA Driver’s License; relevant certifications desirable.
Microsoft Office, Procurement Systems, General ledger/financial reporting tools
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Performs administrative tasks including preparing correspondence and presentations, managing electronic calendars, arranging travel, screening calls, running reports, and supporting team processes with developed analytical proficiency.
Pylon: AI-native customer support platform for B2B companies.
5+ YOERequires 5–8 years of product experience, ownership of meaningful products or business lines, 0-to-1 product delivery, PM leadership or mentoring, and autonomous execution in ambiguity. Support, customer success, or AI experience is a bonus.
8+ YOE8+ years in application/production support with leadership experience; deep SAP ERP (S/4 or ECC) experience (MM, SD, FICO); incident/problem management and RCA; vendor/offshore management; familiarity with ITIL; bachelor’s degree in CS/Engineering or related.
SAP ERP, S/4, ECC, MM, SD, FICO, WMS, TMS, AMS, ITIL
Episcopal Community Services of San Francisco: Provides housing and essential services to end homelessness in San Francis.
2+ YOE5+ MgmtRequires supervisory experience, strong administrative and documentation skills, crisis intervention knowledge, ability to facilitate groups, and experience with homeless or low-income populations; advanced degree and clinical licensure preferred.
Omni: Business intelligence platform for data analysis and visualization.
5+ YOE2+ Mgmt5+ years in technical, customer-facing roles; 1–2+ years in leadership; strong SQL; familiar with Looker, DBT, Snowflake, BigQuery; able to translate complex issues to business outcomes; hybrid SF office.
DocuSignNASDAQ: DOCU: Provides electronic signature and agreement management software solutions.
12+ YOERequires 12+ years of product management experience, or 8+ years with a master's degree, including search or discovery ownership, data-driven product development, cross-functional leadership, experimentation, and strong communication.
Pacific School of Religion: Providing progressive theological education and social justice leadership training.
5+ YOE5+ years in technical support/client or program management, Bachelor's degree or equivalent, experience with LMS/CRM/SaaS (HubSpot a plus), strong troubleshooting, onboarding, training, and communication skills.
Alameda County: Local government providing public services for Alameda County residents.
2+ YOEProvide long-term in-person case management, care coordination, home visiting and group facilitation for families; either 4 years outreach/case management experience or a bachelor's plus 2 years; strong communication and community outreach skills.
Microsoft Windows, Microsoft Teams, Zoom for Health
Databricks: A unified platform for data analytics and artificial intelligence.
10+ YOE10+ years building and supporting large-scale data and AI applications using Python/Java/Scala and Spark; experience with AI-enabled support workflows, cloud platforms (AWS/Azure/GCP), managing distributed technical teams, on-call/incident management, and strong customer-facing leadership.
Python, Java, Scala, Apache Spark, Spark, Spark SQL, Structured Streaming, Delta Lake, Databricks Runtime, DLT, Lakeflow, Lakebase, Claude Skills, RAG, Kafka, Hadoop, AWS, Azure, GCP, JIRA, MLflow, Agentic AI
ZooxNASDAQ: AMZN: Developing autonomous robotaxis for urban ride-hailing services.
8+ YOE5+ Mgmt8+ years transportation operations experience, 5+ years managing teams of 10+, strong leadership, analytical and problem-solving skills, EHS awareness, and clear communication with senior leadership.
Jira, Confluence, SAP ERP, Microsoft Office, Google Suites, Lucid Charts, Slack