1,530 support manager jobs at 714 companies in Gardner, MA
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Senior Manager, Product & Data Support
Framingham, Massachusetts, United States
$150k-$224k/yrOnsiteFull Time
Definitive HealthcareNASDAQ: DH: Provides healthcare commercial intelligence through a SaaS data platform.
8+ YOE2+ Mgmt8+ years in product support/knowledge management; experience building/rebuilding a support function; strong leadership and cross-functional collaboration.
Jira Service Management, Knowledge management systems, SaaS platforms, Data analytics tools
ProcessUnity: Sells cloud software for enterprise risk and compliance management.
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
Applied Research Solutions: Providing technical engineering and mission support to defense agencies.
10+ YOEU.S. citizen with active Top Secret clearance, 10+ years DoD experience, acquisition/contracting expertise, Bachelor's or Master's preferred, strong problem-solving and analytical skills.
Gulfstream Aerospace: Designs and manufactures long-range business jet aircraft
6+ YOEBachelor's degree in aviation maintenance or related field, or equivalent experience; 6 years of aviation experience including 3 years in aircraft support; English proficiency and blueprint-reading skills.
Orrick, Herrington & Sutcliffe: Global law firm providing comprehensive legal and advisory services.
3+ YOE3+ years managing teams in complex, client-facing environments; strong people leadership, performance management, operational rigor, and change management; comfort with data and systems.
Sana BiotechnologyNASDAQ: SANA: Developing engineered cells as medicines to treat human diseases.
8+ YOE8+ years in clinical development operations or CRA in transplant/cell therapy; bachelor’s in life sciences or nursing (RN); strong hospital experience; domestic travel; excellent communication.
UnitilNYSE: UTL: Distributes electricity and natural gas to New England customers.
2+ YOEHigh school diploma or equivalent, 2+ years of administrative or business support experience, Microsoft Office proficiency, strong organization and data entry skills, and ability to manage priorities confidentially.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, ERP
Commonwealth of Massachusetts: Providing public services and governance to the people of Massachusetts.
2+ YOEMinimum two years administrative experience or equivalent education substitutions; duties include correspondence, data management, scheduling, reports, and onboarding support.
PCI Pharma Services: Integrated pharmaceutical development, manufacturing, and global packaging services.
8+ YOERequires 8+ years of life sciences or medical device technical experience in GMP environments, people management, project leadership, and strong communication and problem-solving skills. BS/MS in relevant engineering preferred.
CIRCOR: Designs and manufactures flow control products for industrial markets.
2+ YOEPreferred associate or bachelor's degree in business, engineering, project management, supply chain, or related field, plus 2–5 years supporting programs, projects, manufacturing, or defense-related operations.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Project, ERP, MRP
Astrion: Provides engineering, cybersecurity, and mission support services.
12+ YOEActive Secret clearance, U.S. citizenship, advanced Microsoft Office and DTS proficiency, experience supporting DoD acquisitions, calendar and travel management, strong communication and organizational skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Defense Travel System (DTS), SharePoint, ATAAPS, LCMP, PMRT, Zoom, WebEx
Cambridge or Cape Canaveral or Titusville or St. Petersburg or Odon
$100k-$275k/yrOnsiteFull Time
Draper: Designs and develops advanced guidance and navigation technologies.
7+ YOEManage test and support equipment programs for defense projects; establish plans, schedules, budgets; apply EVMS/IMP/IMS; interface with US Navy; ability to obtain and maintain Secret clearance; travel up to 25%; 7+ years program management experience.
Microsoft Office Applications, Earned Value Management (EVMS), Integrated Master plan (IMP)/Integrated Master Schedule (IMS)
Astrion: Provide engineering and mission support services to federal government agencies.
Active Secret clearance and U.S. citizenship required; advanced Microsoft Office and administrative skills; experience supporting DoD acquisition or program offices; calendar, travel (DTS), records, and meeting management.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft Office Suite, ATAAPS, LCMP, PMRT, Defense Travel System (DTS), Zoom, WebEx
Odyssey Systems: Provides technical engineering and program management for government agencies.
Provide expert administrative and operational support to DoD acquisition leadership; manage calendars, action trackers, briefings, records, meeting coordination, and travel using DTS. US citizenship and active Secret clearance required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Defense Travel System (DTS), SharePoint, Zoom, WebEx
RTXNYSE: RTX: RTX provides advanced aerospace and defense systems and services.
5+ YOEManage ILS team, lead proposal ILS content, apply ILS engineering concepts, provide design influence for supportability, and support customer interface; U.S. citizenship and active DoD Secret clearance required.
Agios PharmaceuticalsNASDAQ: AGIO: Develops small-molecule medicines for rare diseases and hematology.
5+ YOEBachelor's preferred, 5+ years patient service/market access experience in pharma/healthcare, knowledge of payer systems (private, Medicare Part D, Medicaid), CRM and Excel proficiency, strong communication and problem-solving skills.
Salesforce.com, Microsoft Excel, Microsoft Outlook, Microsoft Word
Clinical Support Analyst - House Support - Full Time
Nashua, New Hampshire, United States
OnsiteFull Time
SolutionHealth: Regional health system providing primary and specialty medical care.
5+ YOEHigh school diploma required (associates or bachelor's preferred); 5+ years clerical/administrative healthcare experience preferred; proficiency with MS Office; scheduling, competency tracking, and data management skills.
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
0+ YOEHigh school diploma required; 0-1 year administrative/secretarial experience preferred; proficiency in Microsoft Office; Epic experience a plus; strong customer service, verbal and written communication, and time-management skills.
HCS Head Start: Provides early childhood education and comprehensive family support services.
2+ YOEHigh school diploma or GED and 2+ years of administrative or clerical experience required. Requires organizational skills and Office 365, Outlook, SharePoint, Excel, Word, and document management proficiency.
Microsoft Office 365, Microsoft Outlook, Microsoft SharePoint, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Odyssey Systems: Provides engineering, integration, and technical services to defense clients.
3+ YOEUS citizen with active Secret clearance. Bachelor’s + 3 years (3 in DoD) OR 7 years related experience (5 in DoD). Advanced Microsoft Office, Defense Travel System (DTS), SharePoint, calendar and records management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Defense Travel System (DTS), Microsoft SharePoint, Zoom, WebEx