2,568 support manager jobs at 1,145 companies in Webster, MA

1mo
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Legal Support Manager
Atlanta or Baltimore or New York City or Washington or Philadelphia or Miami or Boston
$113k-$172k/yr HybridFull Time
DLA Piper
DLA Piper: Global law firm providing comprehensive legal and business services.
5+ YOE2+ Mgmt5+ years executive legal support experience with 2+ years supervisory responsibility, strong communication, organizational and computer skills, ability to manage multiple projects and maintain confidentiality.
3w
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Team Support Manager
New York or Boston
$119k-$180k/yr HybridFull Time
Orrick
Orrick: Provides international legal services focused on technology, energy, and finance.
3+ YOE3+ Mgmt3+ years managing teams in complex, client-facing environments; strong people leadership, performance management, change management, operational execution, and data-driven decision-making; bachelor’s degree or equivalent experience.
ServiceNow
2mo
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Senior Manager, Product & Data Support
Framingham, Massachusetts, United States
$150k-$224k/yr OnsiteFull Time
Definitive Healthcare
Definitive HealthcareNASDAQ: DH: Provides healthcare commercial intelligence through a SaaS data platform.
8+ YOE2+ Mgmt8+ years in product support/knowledge management; experience building/rebuilding a support function; strong leadership and cross-functional collaboration.
Jira Service Management, Knowledge management systems, SaaS platforms, Data analytics tools
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Technical Support Manager
West Hartford, Connecticut, United States
HybridFull Time
Legrand
LegrandEuronext Paris: LR: Global specialist in electrical and digital building infrastructures.
5+ YOE1+ MgmtBachelor's or equivalent experience; 5-7 years in the electrical industry in customer/technical support, engineering, or contracting; 1-3 years supervisory experience may be required; customer support, troubleshooting, and technical project management skills.
Salesforce
1mo
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Senior Manager, Technical Support
Concord, Massachusetts, United States
$105k-$145k/yr RemoteFull Time
ProcessUnity
ProcessUnity: Sells cloud software for enterprise risk and compliance management.
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
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Litigation Support Project Manager - Multiple Offices (Hybrid)
Boston or New York City or Newark or Philadelphia or New Haven
$62-$81/hr HybridFull Time
Littler Mendelson, P.C.
Littler Mendelson, P.C.: Global law firm focused exclusively on employment and labor law.
10+ YOE10+ years eDiscovery/litigation support project management experience, Bachelor’s degree required, RelativityOne/Everchron/OnCue experience, strong eDiscovery/EDRM knowledge, stakeholder and team management skills.
RelativityOne, Everchron, OnCue
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Senior Contracting Support Manager
Bedford, Massachusetts, United States
$120k-$130k/yr OnsiteFull Time
Applied Research Solutions
Applied Research Solutions: Providing technical engineering and mission support to defense agencies.
10+ YOEU.S. citizen with active Top Secret clearance, 10+ years DoD experience, acquisition/contracting expertise, Bachelor's or Master's preferred, strong problem-solving and analytical skills.
1w
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Manager - Platform Support
Boston, Massachusetts, United States
HybridFull Time
MFS
MFS: Manages mutual funds and investment portfolios for global clients.
6+ YOE4+ MgmtRequires 6–8+ years in production support, service delivery, or platform operations; 4+ years of leadership; a bachelor's degree; IT operations expertise; and investment workflow experience.
ITSM, Charles River Investment Management Solution (CR-IMS), BNY Eagle, Heliograph Message Broker, Control-M, AutoSys, Tidal, ActiveBatch, HCL Workload Automation/Maestro, ServiceNow, Jira Service Management, Helix, Splunk, AppDynamics, Tableau, Microsoft Power BI, Microsoft Excel, Wellhub, EHR
1w
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Aircraft Support Manager
Westfield, Massachusetts, United States
$109k-$127k/yr OnsiteFull Time
Gulfstream Aerospace
Gulfstream Aerospace: Designs and manufactures long-range business jet aircraft
6+ YOEBachelor's degree in aviation maintenance or related field, or equivalent experience; 6 years of aviation experience including 3 years in aircraft support; English proficiency and blueprint-reading skills.
3w
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Manager of Student Support
Boston, Massachusetts, United States
HybridFull Time
Academy of the Pacific Rim
Academy of the Pacific Rim: Providing tuition-free college preparatory education for grades 5-12.
3+ YOE3+ years teaching/coaching/managing in student support; experience with special education and multilingual learner compliance; ability to write IEPs, manage data systems, and communicate with stakeholders; proficiency with Microsoft Office and Google Suite.
Microsoft Office, Google Suite
4d
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Manager, Data Contracting Support
Raynham, Massachusetts, United States
$102k-$176k/yr HybridFull Time
Johnson & Johnson
Johnson & JohnsonNYSE: JNJ: Provides pharmaceutical products and medical technology healthcare solutions.
5+ YOEBachelor’s degree and 5+ years in contracting support, data management, privacy, compliance, or related work. Requires contract experience, privacy law knowledge, strong communication, and document management software proficiency.
Microsoft Excel, contract lifecycle management (CLM), ERP
4d
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Manager, Data Contracting Support
Raynham, Massachusetts, United States
$102k-$176k/yr HybridFull Time
Johnson & Johnson
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
5+ YOEBachelor's degree and 5+ years in contracting support, data management, privacy, compliance, or related work. Requires contract management experience, privacy law knowledge, strong writing, communication, and attention to detail.
Microsoft Excel, Contract Lifecycle Management (CLM), Enterprise Resource Planning (ERP)
1mo
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AV Support Manager
Boston, Massachusetts, United States
OnsiteFull Time
Harvard University
Harvard University: Provides higher education and conducts advanced academic research.
5+ YOE5+ years post-secondary education or relevant work experience, supervisory experience, technical AV/multimedia expertise, project management skills, CTS certification.
1mo
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Sr Business Support Manager
Johnston, Rhode Island, United States
$127k-$145k/yr OnsiteFull Time
Citizens Financial Group
Citizens Financial GroupNYSE: CFG: Provides retail, commercial, and private banking services to customers.
7+ YOE7+ years in financial management and analysis; advanced Excel; experience managing teams; strong communication, organization, time management, and attention to detail.
Microsoft Excel, Oracle, Ariba, Apptio
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Executive & Site Lead Technical Support Manager
Windsor or New York
$114k-$170k/yr OnsiteFull Time
Voya Financial
Voya FinancialNYSE: VOYA: Provides retirement, investment, and insurance products and services.
8+ YOEProven leadership of executive-support/site operations teams delivering 24/7 white-glove IT support; strong vendor and stakeholder management; ITIL, ITAM, Windows 11, VDI, Microsoft 365 proficiency; bachelor’s degree or 8+ years IT leadership experience.
Windows 11, Virtual Desktop Infrastructure, Microsoft 365, IT Asset Management (ITAM)
2mo
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Senior Manager, Patient Support Operations
Cambridge, Massachusetts, United States
$160k-$200k/yr OnsiteFull Time
Sana Biotechnology
Sana BiotechnologyNASDAQ: SANA: Developing engineered cells as medicines to treat human diseases.
8+ YOE8+ years in clinical development operations or CRA in transplant/cell therapy; bachelor’s in life sciences or nursing (RN); strong hospital experience; domestic travel; excellent communication.
CTMS, TMF, SOPs
2w
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Program Support Coordinator
Boston, Massachusetts, United States
$46k/yr HybridFull Time
Action for Boston Community Development
Action for Boston Community Development: Provides community social services and resources to combat poverty.
1+ YOEHigh school diploma or equivalent and 1–3 years of program support, administrative, or project management experience. Requires organization, problem solving, communication, flexibility, and teamwork.
Microsoft Excel
5d
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Operations Support Associate
Lunenburg, Massachusetts, United States
$25/yr OnsiteFull Time
Unitil
UnitilNYSE: UTL: Distributes electricity and natural gas to New England customers.
2+ YOEHigh school diploma or equivalent, 2+ years of administrative or business support experience, Microsoft Office proficiency, strong organization and data entry skills, and ability to manage priorities confidentially.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, ERP
2mo
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Legal Support Specialist
Boston, Massachusetts, United States
$41-$49/hr HybridFull Time
Greenberg Traurig
Greenberg Traurig: Provides global legal representation and corporate advisory services.
5+ YOE5+ years in project management and client support; law firm or professional services experience preferred; strong MS Office skills; familiarity with AI tools; ability to work independently and meet deadlines.
Microsoft Office Suite, Word, PowerPoint, Excel, Outlook, AI platforms (Copilot, ChatGPT)
2w
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Office Support Coordinator
Boston, Massachusetts, United States
$25-$30/hr OnsitePart Time
Arcadia
Arcadia: Provides a data analytics platform for healthcare organizations.
Provide front-desk reception, manage conference room scheduling and office supplies, coordinate vendors and catering, assist with basic equipment support; customer-facing, detail-oriented, and able to perform light lifting.
Google Calendar, Microsoft Outlook, Tactic, Cove Building Portal