984 support service manager jobs at 535 companies in Everett, MA
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Attorney Support Manager
Boston, Massachusetts, United States
$140k-$160k/yr HybridFull Time
7+ YOESeven years cumulative experience; five years in a legal or professional services environment; high school diploma required; bachelor’s preferred.
2mo
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Attorney Support Manager
Boston, Massachusetts, United States
$140k-$160k/yr HybridFull Time
7+ YOE7+ years of cumulative experience with at least 5 years in a legal or professional services environment; leadership, planning, and staffing skills; high school diploma required, bachelor’s preferred.
2w
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Support Service Specialist
Lawrence, Massachusetts, United States
$18-$27/hr OnsitePart Time
High school diploma, computer skills, medical terminology; performs patient registration, specimen processing, inventory management, and patient education.
1w
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Senior Manager, Technical Support
Concord, Massachusetts, United States
$105k-$145k/yr RemoteFull Time
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
1mo
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Manager, Service Solutions (Northeast Region)
United States or New York City or Boston or Maryland
$80k-$105k/yr FieldFull Time
5+ YOE5+ years in field service or technical support, people management preferred, P&L and budget experience preferred, Bachelor's degree or equivalent experience, experience with CRM/Salesforce and service/field tools, strong leadership and customer-focus.
Salesforce
1mo
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Front Office Strategy Consulting - Service & Support Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5+ years experience; strong analytical, customer strategy, and sales strategy skills; client relationship management and team leadership experience.
1mo
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Front Office Strategy Consulting - Service & Support Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5+ years experience; client-facing consulting skills, analytical thinking, customer and sales strategy expertise, team leadership and project management.
1mo
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Service Center Manager
Methuen, Massachusetts, United States
$55k-$62k/yr OnsiteFull Time
Customer-service experience required; Bachelor's in a science field preferred (or relevant experience). Perform customer-facing support, clerical tasks, sample tracking, facility management; must lift up to 25 lbs and handle exposure-prone environments.
15h
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Manager, Customer Support (Remote)
Bloomington or Amherst
RemoteFull Time
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams, strong leadership and communication skills, problem-solving ability, and experience with cross-functional projects and support tools.
Microsoft Office Suite, Salesforce, Zendesk, Jira
1w
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Manager of Student Support
Boston, Massachusetts, United States
HybridFull Time
3+ YOE3+ years teaching/coaching/managing in student support; experience with special education and multilingual learner compliance; ability to write IEPs, manage data systems, and communicate with stakeholders; proficiency with Microsoft Office and Google Suite.
Microsoft Office, Google Suite
1mo
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Onsite AV Service Support Technician
Boston, Massachusetts, United States
$39-$45/hr OnsiteFull Time
Onsite AV technician experienced with UC platforms and AV hardware, strong troubleshooting, inventory management, Excel skills, basic-to-advanced networking knowledge, customer communication, and ability to coach junior staff.
Zoom, Teams, WebEx, Polycom, Logitech, DTEN, Crestron/Extron, Shure, Cisco, Brightsign/Appspace, Microsoft Excel
1w
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FT Assistant Manager Customer Service (538004)
Taunton, Massachusetts, United States
OnsiteFull Time
Manage customer service operations in a retail supermarket and support store goals as an assistant manager.
2mo
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Legal Support Specialist
Boston, Massachusetts, United States
$41-$49/hr HybridFull Time
5+ YOE5+ years in project management and client support; law firm or professional services experience preferred; strong MS Office skills; familiarity with AI tools; ability to work independently and meet deadlines.
Microsoft Office Suite, Word, PowerPoint, Excel, Outlook, AI platforms (Copilot, ChatGPT)
1mo
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Support Delivery Manager II
Cambridge or Canada
$115k-$207k/yr OnsiteFull Time
12+ YOEBachelor's degree and 12 years experience; account management/customer success in cloud or networking; knowledge of AI inferencing/generative AI; data analysis for process improvement; basic networking, cloud security, WAF and internet protocols.
Akamai Core Compute, Akamai Cloud Computing, Linode, Kubernetes, APIs
1mo
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Senior Manager of Customer Support
Boston or New York City
$150k-$210k/yr OnsiteFull Time
7+ YOE7+ Mgmt7+ years building and leading multi-channel consumer support teams, data-driven, P&L experience, experience with AI-assisted support tooling, strong process and cross-functional partnership skills.
2mo
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Regional Service Manager
Stratford or Worcester or South Plainfield
$120k-$145k/yr HybridFull Time
3+ YOE1+ Mgmt3+ years in HVAC rental or similar, 1+ year supervisory experience, availability for after-hours support, willingness to travel up to 40%, proficiency with Microsoft Office and MRP or rental software; Associate's degree preferred.
Microsoft Office, MRP
1mo
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Assistant Service Manager - Worcester, MA
Worcester, Massachusetts, United States
OnsiteFull Time
2+ YOE2+ MgmtManage service location operations, ensure safety and procedural compliance, lead and train technicians, dispatch work orders, and support customer engagement. Requires 2 years related automotive service management experience and relevant certifications (ASE C1 required).
LMS, MPI
2w
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Patient Support Manager (Southwest)
Cambridge or United States
$110k-$165k/yr HybridFull Time
5+ YOEBachelor's preferred, 5+ years patient service/market access experience in pharma/healthcare, knowledge of payer systems (private, Medicare Part D, Medicaid), CRM and Excel proficiency, strong communication and problem-solving skills.
Salesforce.com, Microsoft Excel, Microsoft Outlook, Microsoft Word
3d
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Client Service and Operations Support, AVP
Burlington or Boston
$80k-$140k/yr OnsiteFull Time
Experience in asset/wealth servicing, performance and operations, project management, system integration, SQL/MS SQL Server; Charles River experience preferred; strong communication and problem-solving skills.
Charles River IMS, CRIMS, SQL, MS SQL Server
5d
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IT Regional Support Services Manager
Atlanta or Orlando or Boston or Charlotte or Cleveland or New York City or Pittsburgh or Virginia Beach or Nashville or Paducah or Baltimore or Washington or Philadelphia
OnsiteFull Time
5+ YOEBachelor's in CS/MIS or equivalent, 5+ years IT management experience, experience with remote offices/staff, strong communication and customer service, ability to travel up to 30%.
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