34 technical support lead jobs at 22 companies in Elgin, IL
4d
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
4d
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
1mo
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Support Engagement Lead
San Francisco or New York City or Austin or Chicago or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree (or equivalent), 3+ years client-facing SaaS experience (2+ years technical support, 1+ years account management), strong communication, analytical skills, experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, Kibana, Datadog, Swift, Java, Kotlin, HTML, CSS, JavaScript, Ruby
16h
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Technical Account Director
Spartanburg or Irving or Shreveport or Oak Brook or Long Island or Cranberry Township
$135k-$145k/yr HybridFull Time
10+ YOE5+ MgmtRequires 10+ years in technical account management or related customer-facing technology functions, 5+ years leading teams, enterprise support experience, operating-model expertise, executive communication, and technical business judgment.
Microsoft Teams
3w
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Technical Solutions Engineer
Elkhart or Brighton or Pleasant Prairie
OnsiteFull Time
Lead complex customer programs, develop and integrate technical solutions, mentor junior staff, manage project scope/schedule/cost/risk, and support pre-sales with financial analysis.
18h
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SUPERVISOR, TECHNICAL SERVICES (OFFICE OF ECONOMIC DEVELOPMENT) ACTIVELY RECRUITED
Cook County, Illinois, United States
$108k-$119k/yr HybridFull Time
4+ YOE2+ MgmtBachelor's degree in information technology, computer information systems, or related field; four years of technical support experience; and two years of supervisory or lead experience.
QBIC
2mo
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Operations Lead Project Specialist
Rockford, Illinois, United States
$78k-$80k/yr OnsiteFull Time
2+ YOE2-3 years in production support or related field; BS in Business Admin, Supply Chain, or Technical field; SAP/MRP experience; proficient in MS Excel; US citizenship.
SAP, MS Excel, MRP
2w
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
2w
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Systems Engineer Lead
Waukegan, Illinois, United States
OnsiteFull Time
Lead ERP implementation and support, configure integrations and middleware, administer Linux and databases, write SQL, mentor technical staff; bachelor's in related field preferred.
SQL, MySQL, Microsoft SQL Server, Systemd, Cron, OpenSSH, Common Lisp, Python, Go, Power BI, ERP, APIs, middleware, AI-assisted coding tools
1w
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Workflow Automation Lead
Saint Paul or Lake Elmo or Chicago or Indianapolis or Evansville
$98k-$199k/yr OnsiteFull Time
5+ YOE5+ years supporting or delivering CRM, workflow, or automation solutions; translating business needs into technical workflow solutions; tracking measurable outcomes and partnering cross-functionally.
2w
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Senior Service Desk Technician, Executive Support
Chicago, Illinois, United States
$60k-$85k/yr HybridFull Time
3+ YOE3+ years enterprise service desk experience, technical lead/mentorship experience, strong Windows/macOS, Active Directory/Azure AD, GPO, Intune, ITSM and ITIL knowledge; BS or equivalent.
Windows, macOS, Active Directory, Azure AD, GPO, Intune, Kandji, Microsoft 365
2mo
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Customer Experience Truck Fleet Advocate
Antioch, Illinois, United States
$60k-$75k/yr OnsiteFull Time
8+ YOE8+ years sales, product support, or technical knowledge; 1+ year as a technical support lead.
2mo
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Applications Engineer
Chicago or Charlotte or Dallas or New York or Washington DC or Los Angeles
$100k-$125k/yr HybridFull Time
5+ YOE3rd level support for Firm applications; lead technical projects; automation with PowerShell; Intune and M365 administration; strong communication.
PowerShell, Microsoft Intune, Microsoft 365, iManage Cloud, AI tools, Copilot
1mo
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Manager Programs 2
Rolling Meadows, Illinois, United States
$154k-$231k/yr OnsiteFull Time
6+ YOEBachelor's +8 yrs or Master's +6 yrs supporting U.S. Government contracts/project management; experience leading technical teams, managing cost/schedule/technical performance, EVM knowledge; Secret clearance required; 25% travel.
Earned Value Management (EVM)
1mo
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Manager Programs 2
Rolling Meadows, Illinois, United States
$154k-$231k/yr OnsiteFull Time
8+ YOE3+ MgmtBachelor's +8 yrs (or Master's +6 yrs) supporting U.S. Government contracts or 12 yrs relevant experience; 3 yrs leading technical performance; active DoD Secret clearance; EVM experience; program management of cost, schedule, and technical performance.
Earned Value Management (EVM)
1w
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Chief of Staff, AI Engineering - REMOTE
Chicago or Morrisville or United States
$180k-$210k/yr RemoteFull Time
10+ YOE10+ years leading large-scale software engineering programs or technical program management; bachelor’s in CS/Engineering; experience supporting senior engineering executives; strong communication and analytical skills.
GitHub, GitHub Actions, Linear, Monday, Azure, Jira
1mo
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Outsourced Accounting Manager - Life Science (51992)
Braintree or Chicago or Florham Park or New York City or Philadelphia or Worcester or San Diego
$90k-$200k/yr RemoteFull Time
Manage day-to-day financial operations, lead onshore/offshore teams, prepare financial statements, perform reconciliations, support ERP conversions, and provide technical accounting and client-facing communication.
Quickbooks, Xero, Dynamics, NetSuite, Intacct, Microsoft Excel
1mo
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IT Manager, Ops Tech Solutions (OTS)
Channahon or Romeoville
$117k-$160k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading technical teams across locations, IT operations management experience, Linux/Unix administration, stakeholder communication, experience in 24x7 support environments, bachelor's degree or equivalent experience.
Linux, Unix, Windows, Android
1mo
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IS MANAGER-NON-CLIN APPLICATIONS (Chicago, IL, US, 60680)
Chicago, Illinois, United States
OnsiteFull Time
5+ YOE3+ MgmtBachelor's in IT/CS required; 5+ years supporting HRIS/ERP, 3+ years technical lead/people management; experience with HRIS/HCM and ERP platforms, integrations, Microsoft 365; PMP preferred.
HRIS, UKG, Workday, SAP, Oracle, ADP, Microsoft Dynamics, NetSuite, Microsoft 365, APIs, middleware
4d
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Director, BI
Chicago or Boston or New York
HybridFull Time
15+ YOE5+ MgmtBachelor's degree, 15+ years BI/data experience, 5+ years leading technical teams, expertise in Microsoft Power BI, Microsoft Fabric and Azure, experience supporting Finance and HR analytics.
Microsoft Power BI, Microsoft Fabric, Azure Data Platform, Azure Data Lake, Azure Blob Storage, SAP S/4HANA
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