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43 technical support lead jobs at 31 companies in Waukegan, IL

2d
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Operations Lead
Chicago, Illinois, United States
$60k-$80k/yr FieldFull Time
Majestic Photobooth
Majestic Photobooth: Provides custom vintage photo booths for events and venues.
Technical field service, AV, IT support, or electronics experience preferred; requires troubleshooting skills, computer, camera, and printer familiarity, a valid driver's license, U.S. work authorization, and ability to lift 50 pounds.
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2w
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
HSG Laser
HSG Laser: Manufactures high-power fiber laser cutting and metal forming systems.
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
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2w
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
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2mo
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Support Engagement Lead
San Francisco or New York City or Austin or Chicago or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree (or equivalent), 3+ years client-facing SaaS experience (2+ years technical support, 1+ years account management), strong communication, analytical skills, experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, Kibana, Datadog, Swift, Java, Kotlin, HTML, CSS, JavaScript, Ruby
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1w
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Technical Account Director
Spartanburg or Irving or Shreveport or Oak Brook or Long Island or Cranberry Township
$135k-$145k/yr HybridFull Time
RedSail Technologies
RedSail Technologies: Integrated pharmacy management software and health technology solutions.
10+ YOE5+ MgmtRequires 10+ years in technical account management or related customer-facing technology functions, 5+ years leading teams, enterprise support experience, operating-model expertise, executive communication, and technical business judgment.
Microsoft Teams
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1mo
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Technical Solutions Engineer
Elkhart or Brighton or Pleasant Prairie
OnsiteFull Time
Kem Krest
Kem Krest: Provides supply chain, packaging, and logistics for OEMs.
Lead complex customer programs, develop and integrate technical solutions, mentor junior staff, manage project scope/schedule/cost/risk, and support pre-sales with financial analysis.
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Technical Supervisor - Certified Veterinary Technician
Greenfield, Wisconsin, United States
OnsiteFull Time
Frontier Veterinary Urgent Care
Frontier Veterinary Urgent Care: Privately owned veterinary urgent care with emphasis on excellence, integrity, compassion and teamwork.
0+ YOELead CVTs and assistants; hire, train, review; manage inventory; develop policies; support hospital culture.
ezyVet
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1w
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SUPERVISOR, TECHNICAL SERVICES (OFFICE OF ECONOMIC DEVELOPMENT) ACTIVELY RECRUITED
Cook County, Illinois, United States
$108k-$119k/yr HybridFull Time
Cook County
Cook County: Provides public services, healthcare, and safety to county residents.
4+ YOE2+ MgmtBachelor's degree in information technology, computer information systems, or related field; four years of technical support experience; and two years of supervisory or lead experience.
QBIC
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AWS Agentic Delivery Lead - Americas – LS/FS/CMT
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
8+ YOERequires 8+ years leading AI and data solution delivery, 5+ years as a technical advisor or delivery lead and supporting sales, AWS expertise, project management skills, and a bachelor's degree or equivalent experience.
AWS, Bedrock, Agent Core, Nova, Data, AI, Infrastructure, Machine Learning (ML), Generative AI, Data Engineering, Data Science, Physical AI, Statements of Work (SOW)
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2d
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Warranty Team Lead
New Berlin, Wisconsin, United States
HybridFull Time
ABB
ABBSIX Swiss Exchange: ABBN: Provides electrification and automation technologies for global industries.
4+ YOEHigh school diploma or GED, 4+ years of warranty, customer service, technical support, or related experience, English proficiency, computer literacy, valid driver's license, and US work authorization. Team leadership preferred.
SAP, Salesforce, Microsoft Power BI, variable frequency drives
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1d
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Service Desk Team Lead
Portland or Lake Oswego or Palatine
$75k-$85k/yr RemoteFull Time
Logical Position
Logical Position: Provides data-driven digital marketing and search engine optimization services.
4+ YOE2+ MgmtRequires 4+ years in IT help desk or technical support, 2+ years managing teams, bachelor's degree or equivalent, Microsoft 365 administration, ticketing systems, Active Directory, identity management, networking, and ITIL knowledge.
Microsoft Office 365, ticketing systems, Active Directory, identity management systems, multi-factor authentication, VLANs, VoIP, Firewalls, VPN, ITIL
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3w
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
Cisco
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
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1d
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Service Desk Team Lead
Portland or Lake Oswego or Palatine
$75k-$85k/yr RemoteFull Time
Logical Position
Logical Position: Provides full-service digital marketing and paid advertising management solutions.
4+ YOE2+ MgmtRequires 4+ years in IT help desk or technical support, 2+ years managing teams, a bachelor's degree or equivalent, Microsoft Office 365 administration, ticketing systems, Active Directory, identity management, MFA, networking, and ITIL knowledge.
Microsoft Office 365, Active Directory, VLANs, VoIP, Firewalls, VPN
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1mo
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Systems Engineer Lead
Waukegan, Illinois, United States
OnsiteFull Time
Henry Broch & Co
Henry Broch & Co: Provides food ingredient processing, custom blending, and contract packaging services.
Lead ERP implementation and support, configure integrations and middleware, administer Linux and databases, write SQL, mentor technical staff; bachelor's in related field preferred.
SQL, MySQL, Microsoft SQL Server, Systemd, Cron, OpenSSH, Common Lisp, Python, Go, Power BI, ERP, APIs, middleware, AI-assisted coding tools
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3w
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Workflow Automation Lead
Saint Paul or Lake Elmo or Chicago or Indianapolis or Evansville
$98k-$199k/yr OnsiteFull Time
Old National Bank
Old National Bank: Provides personal and business banking and wealth management services.
5+ YOE5+ years supporting or delivering CRM, workflow, or automation solutions; translating business needs into technical workflow solutions; tracking measurable outcomes and partnering cross-functionally.
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1w
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Lead Field Service Technician
Milwaukee or Madison or Des Plaines
HybridFull Time
Honeywell
HoneywellNASDAQ: HON: Manufactures aerospace products, building technologies, and industrial control systems.
6+ YOENICET 1 and 2 certifications plus 6 years of programming, field service or technical support, troubleshooting, diagnostic tools, and service management software experience; technical team leadership required.
Verifier, diagnostic tools, service management software, Honeywell Forge
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4w
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Senior Service Desk Technician, Executive Support
Chicago, Illinois, United States
$60k-$85k/yr HybridFull Time
Applied Systems
Applied Systems: Cloud-based software for insurance agency and brokerage management.
3+ YOE3+ years enterprise service desk experience, technical lead/mentorship experience, strong Windows/macOS, Active Directory/Azure AD, GPO, Intune, ITSM and ITIL knowledge; BS or equivalent.
Windows, macOS, Active Directory, Azure AD, GPO, Intune, Kandji, Microsoft 365
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2mo
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Second Shift Machine Shop Lead (Milwaukee, US)
Milwaukee, Wisconsin, United States
OnsiteFull Time
Geberit
GeberitSIX Swiss Exchange: GEBN: Manufacturer of sanitary systems and bathroom ceramic products.
5+ YOEOperate Makino MMC and CNC equipment, maintain and sharpen cutting tools, resolve machine/tooling issues, lead and train operators, support supervisor duties, use SAP, read technical prints, and perform continuous improvement tasks. High school diploma and 5 years machine shop experience required.
Makino MMC, SAP, G-Code
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5d
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Tech Solution Center Analyst Lead
Chicago, Illinois, United States
$50k-$83k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
4+ YOEAssociate degree or equivalent and 4+ years of related experience. Requires executive technical support, ServiceNow, Microsoft 365, troubleshooting, incident management, and high-priority customer issue resolution.
ServiceNow, Microsoft 365, Microsoft Teams
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1mo
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SOC Shift Lead - Information Security
Atlanta or Louisville or Las Vegas or Seattle or Indianapolis or New York City or Grand Prairie or Chicago or Arlington
$103k-$185k/yr HybridFull Time
Elevance Health
Elevance HealthNYSE: ELV: Provides health insurance plans and integrated healthcare services.
3+ YOEBachelor's or equivalent and minimum 3 years in support/operations or design with experience across multiple information security domains; SOC, SIEM, EDR, incident response, and technical leadership experience preferred.
SIEM, EDR, Windows, Cloud Forensics
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