139 technical support manager jobs at 86 companies in Capitola, CA
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Technical Support Engineering Manager
San Mateo, California, United States
$140k-$185k/yrOnsiteFull Time
Verkada: Sells integrated AI-powered cloud physical security hardware and software.
5+ YOE2+ MgmtLeads Technical Support Engineering; 2+ yrs people leadership; 5+ yrs in a technical role; Bachelor's or Master’s in a technical field; strong communication and customer focus.
8+ YOEBachelor's degree in a technical field or equivalent experience, 8 years of program management, technical program management in cloud, enterprise support, or AI/ML deployment, and agile execution experience.
Large Language Models (LLMs), Vertex AI, Google Cloud Support Platform (CSP), CRM, Google Cloud
NVIDIANASDAQ: NVDA: Designs GPU-accelerated computing and artificial intelligence hardware.
8+ YOEBS/MS in Engineering or Computer Science (or equivalent experience), 8+ years in high-tech technical program management supporting OEM/ODM partners, strong workstation and networking technical knowledge, leadership and analytical skills.
Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yrOnsiteFull Time
CoreWeaveNASDAQ: CRWV: Cloud platform providing GPU-accelerated infrastructure for AI workloads.
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
5+ YOE5+ years technical support or field service experience with HVAC/liquid cooling and thermal/data center solutions preferred; troubleshooting, deployment, project management, strong communication; willingness to travel up to 40%.
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
8+ YOEBachelor's or master's in engineering or computer science, or equivalent experience; 8+ years in high-tech technical program management supporting OEM/ODM enterprise workstation partners; strong technical, leadership, analytical, and customer skills.
Sr. Technical Program Manager, Product Escalations
Sunnyvale, California, United States
$157k-$180k/yrOnsiteFull Time
Illumio: Provides zero-trust segmentation software to contain cyberattacks.
7+ YOERequires 7+ years in technical support, escalation, account, incident, customer success engineering, or technical program management; enterprise escalation, SaaS/cloud, cross-functional, RCA, and executive communication experience.
Sydney or Melbourne or New York City or Toronto or Austin or Palo Alto or Vancouver or Gurgaon or Tel Aviv or Dublin
HybridFull Time
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
3+ YOE3+ MgmtRequires 3+ years running a technical support team or organization, people management, customer escalation, troubleshooting, communication, and customer advocacy skills. Cloud, SaaS, database, and Tableau experience are desirable.
Amazon Web Services, SaaS, IaaS, PaaS, NoSQL, Tableau, AWS, Google Cloud, Microsoft Azure, MongoDB Atlas
LinkedInNASDAQ: MSFT: Professional social network for career development and job recruitment.
6+ YOERequires 6+ years in technical account management, solutions engineering, technical project management, or similar roles; 2+ years with enterprise integrations and customer support; SaaS/cloud and agentic solutions experience.
Mattson Technology: Designs and manufactures advanced semiconductor wafer processing equipment.
2+ YOEBachelor's in engineering or physical science, 2+ years systems engineering, hands-on lab troubleshooting (oscilloscope), experience with semiconductor plasma chambers preferred, strong communication and project management skills.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
6+ YOEBachelor's in a technical field (or equivalent experience), 3+ years project/program management experience supporting technical teams, 6+ years technical product development experience, strong PM skills, semiconductor/display familiarity, and proficiency with Smartsheet, Microsoft Teams, and SharePoint.
Smartsheet, Microsoft Teams, SharePoint, Teamcenter, SAP, AI
Sr Manager, Technical Operations - Clinical Trial Capabilities
Foster City, California, United States
$169k-$219k/yrHybridFull Time
Gilead SciencesNASDAQ: GILD: Develops and sells medicines for life-threatening infectious diseases.
8+ YOEBachelor's+8 years or Master's+6 or PhD; experience leading technical/operational support for clinical systems, change control, configuration management, SharePoint Online and Vault Clinical; strong MS Office and communication skills.
Veeva Vault Clinical, SharePoint Online, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
ThoughtSpot: AI-powered analytics platform for enterprise business intelligence.
5+ YOE5–8 years in TAM/SRE/technical support for enterprise SaaS; strong cloud (AWS/GCP/Azure), SQL, data warehousing, incident management, customer-facing communication and technical advisory skills.
San Jose or Durham or Mexico City or Bangalore or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
HybridFull Time
NutanixNASDAQ: NTNX: Sells cloud software and hyperconverged infrastructure for enterprises.
15+ YOE5+ MgmtBachelor of Science in computer information systems or equivalent experience; 15+ years' experience, including 5+ years managing people in technical support, 2+ years technical engineering, and project management experience.
Technical Program Manager - RF & Silicon Photonics
Santa Clara or San Francisco
$151k-$189k/yrHybridFull Time
STMicroelectronicsNew York Stock Exchange: STM: Designs and manufactures semiconductor integrated circuits for electronics applications.
6+ YOEBSEE or MSEE with 6+ years' RF or silicon photonics experience; expertise in silicon photonics, SiGe BiCMOS, CIS, or advanced packaging; program management of customer programs and support for PDK/IP and tape-outs.
San Francisco or Sunnyvale or Seattle or Arlington or Atlanta or Herndon or Dallas
$131k-$204k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOERequires a bachelor's degree, 3+ years of technical engineering experience, and troubleshooting experience across three distributed-systems domains; AWS, cloud, and customer-facing technical lead experience preferred.
BeOne MedicinesNasdaq: ONC: Develops and sells innovative medicines for treating cancer worldwide.
8+ YOEBachelors/Masters in science, engineering, or information management; 8+ years in biotech/pharma with deep field/commercial application experience; strong communication, analytical, and technical product support skills.