2mo
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Technical Support Manager
San Francisco, California, United States
HybridFull Time
5+ YOE2+ Mgmt5+ years in technical, customer-facing roles; 1–2+ years in leadership; strong SQL; familiar with Looker, DBT, Snowflake, BigQuery; able to translate complex issues to business outcomes; hybrid SF office.
SQL, Looker, DBT, Snowflake, BigQuery, Agentic workflows
3d
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Technical Support Specialist
San Francisco, California, United States
$64k-$100k/yr HybridFull Time
2+ YOE2–3 years supporting technical products, degree or technical bootcamp or equivalent experience, proficiency with case management tools, HTML/CSS/APIs/SQL, strong written and verbal English, troubleshooting and communication skills.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
3w
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Technical and Client Support Manager
Berkeley, California, United States
$85k-$95k/yr HybridFull Time
5+ YOE5+ years in technical support/client or program management, Bachelor's degree or equivalent, experience with LMS/CRM/SaaS (HubSpot a plus), strong troubleshooting, onboarding, training, and communication skills.
LMS, CRM, HubSpot, SaaS
1w
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
2w
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Manager, Technical Solutions
San Francisco, California, United States
$180k-$252k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years technical support experience, 3+ years managing technical ICs, ad tech and signal expertise, experience with AI/ML workflows, strong troubleshooting and data analysis, BA/BS degree required.
Hex, Tableau, Looker, Sense
2mo
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Manager, Level 2 Technical Support
Australia or Malaysia or New Zealand or Taiwan or Philippines or Asia or North America or South America or San Francisco
$45k-$115k/yr RemoteFull Time
5+ YOE2+ Mgmt5+ years as Level 2/3 support, 2+ years leading or mentoring support teams, proven incident escalation management, SQL/log analysis experience, fluency in English and Mandarin, willingness to travel up to 10%, available for on-call rotation.
Python, Claude, Zendesk, Jira, SQL, HTTP, MQTT
2mo
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Technical Program Manager, Support Delivery
San Francisco, California, United States
$216k-$240k/yr HybridFull Time
8+ YOE8+ years in program management/operations with scalable tooling; experience shipping automation and dashboards; strong cross-functional collaboration; proficient with AI/LLMs to automate
Dashboards, ETL, Low-code tools, AI/LLM tooling
1mo
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Technical Program Manager
San Francisco, California, United States
$150k-$250k/yr OnsiteFull Time
3+ YOEB.S. in an engineering field, 3+ years supporting complex hardware/software programs, ability to learn technical concepts quickly, strong accountability and interpersonal skills, familiarity with Python/SQL; must meet ITAR eligibility (U.S. citizen/LPR or equivalent).
Python, SQL, Google Meet
2w
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Technical Support Engineer (AMER)
Chicago or New York or San Francisco
RemoteFull Time
3+ YOE3+ years technical client-facing or engineering experience; strong REST API, SQL, and scripting skills; proficiency in one or more languages (Python, JavaScript/TypeScript, Golang, Rust); experience with logging, monitoring, and incident management.
REST APIs, WebSockets, Webhooks, SQL, Python, Javascript, Typescript, Golang, Rust, Docker, Kubernetes
1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
2w
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Technical Customer Support Lead
San Francisco, California, United States
$100k-$250k/yr OnsiteFull Time
Experience in customer support, strong written/verbal communication, experience with Stripe, ability to handle high ticket volume, familiarity building/maintaining AI automations and knowledge bases.
Stripe
1mo
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Technical Program Manager (Hardware Deployment) - Contract
Sydney or San Francisco or British Columbia or Australia or United States or Canada
$67-$88/hr HybridContract
5+ YOE5+ years in technical program management or field operations; experience with hardware/software deployment, hands-on troubleshooting, stakeholder communication, program scheduling, and willingness to travel 40–60% and provide rotating on-call support.
1w
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Technical Account Manager, SAISV, Google Cloud Consulting
Sunnyvale or San Francisco
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's in CS/Engineering or equivalent,5+ years customer-facing technical experience,cloud operations/support experience,excellent communication and problem-solving skills.
Google Cloud Platform
1mo
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Software Technical Account Manager (Traveling)
San Francisco or Scottsdale or United States
$98k-$156k/yr FieldFull Time
4+ YOE4+ years technical account management or similar experience supporting SaaS/cloud deployments, strong troubleshooting and cross-team collaboration skills, ability to obtain CJIS compliance, effective communicator with technical and non-technical stakeholders.
Power BI, SQL, CAD, RMS
2mo
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Manager, Support Engineering
New York or San Francisco or Buenos Aires or London
$150k-$220k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years in technical support/customer engineering with 2+ years managing engineers; experience building support at high-growth SaaS/AI companies; hands-on troubleshooting of integrations and on-call/24/7 coverage design.
Cloudflare, Vercel, WordPress, Sanity, Contentful, Slack
2mo
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Technical Program Manager - RF & Silicon Photonics
Santa Clara or San Francisco
$151k-$189k/yr HybridFull Time
6+ YOEBSEE or MSEE with 6+ years' RF or silicon photonics experience; expertise in silicon photonics, SiGe BiCMOS, CIS, or advanced packaging; program management of customer programs and support for PDK/IP and tape-outs.
Process Design Kit (PDK), IP
2mo
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Client Technical Support Lead, Information Technology, Full-Time, Days
San Rafael or United States
$45-$67/hr OnsiteFull Time
5+ YOE2+ MgmtLeads technical support team, ensures SLA compliance, and improves IT service delivery in a healthcare setting.
Workday, ERP, HRIS, EHR, ITIL
1w
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Technical Quality Program Manager
San Francisco or New York City
$62-$68/hr HybridFull Time
3+ YOE3+ years in customer support/product/quality/program operations; experience working with engineers and product teams, leveraging data to improve bug/feature workflows; AI tooling and SQL experience preferred.
SQL, Notion
1mo
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Technical Operations Coordinator
Brisbane or Eden Prairie or Seal Beach or Doral or Los Angeles or Miami or Minneapolis or San Francisco
FieldFull Time
Support match-day and practice technical/video/data operations, perform live data collection and analysis, manage scout and performance video, coordinate tech setup and logistics, and assist with equipment and travel support.
DataVolley, VolleyStation, Google Workspace, Teamworks
2mo
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Staff Product Manager, Support Experience
San Francisco, California, United States
OnsiteFull Time
12+ YOE12+ years of product management experience; strong user empathy and UX focus; experience building multi-year vision and roadmaps for large-scale products; cross-team leadership; technical background; strong communication skills.
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