81 technical support manager jobs at 51 companies in Olympia, WA
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Manager, Technical Support
Seattle, Washington, United States
$90k-$160k/yrRemoteFull Time
Outreach: AI platform for sales engagement and revenue intelligence
3+ YOE3+ Mgmt3+ years managing IT/support teams, BS in CS/Engineering, experience with enterprise SaaS, escalations, incident and KPI management, mentoring leaders, and applying AI best practices.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
10+ YOE10+ years relevant experience with people leadership; cloud specialization; proven trusted-advisor consulting skills; C-level influencing; ability to manage support KPIs and drive customer value.
Riot Games: Developing and publishing competitive multiplayer video games.
8+ YOE4+ Mgmt8+ years in media operations or content technology with 4+ years managing distributed managers; deep MAM, localization, cloud (AWS) experience; stakeholder management and global support expertise.
Media Asset Management (MAM), AWS, GCP, Azure, EVS
San Francisco or New York City or Seattle or Little Rock
$107k-$141k/yrOnsiteFull Time
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
5+ YOEBachelor's degree in a technical field,5+ years in technical support/escalation/incident management,strong written and executive communication,project management and on-call availability.
Salesforce Service Cloud, Zendesk, JIRA, PagerDuty
BlackSkyNYSE: BKSY: Provides real-time satellite imagery and geospatial intelligence analytics.
3+ YOEBachelors in engineering (or equivalent), 3+ years project management experience, experience with mechanical/hardware systems, MS Project and JIRA proficiency, budget/resource management, ability to support hardware test and launch activities, willingness to travel up to 25%.
Sr. Technical Account Manager, Devices and Services Enterprise Support (DES)
Seattle or Bellevue
OnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOE4+ years in technical, enterprise customer-facing roles; experience in software, cloud, systems/networks; ability to communicate to technical and business audiences; manage multi-stakeholder relationships.
Bellingham or Seattle or Kirkland or Tacoma or Issaquah or Tampa or Arlington or District of Columbia
$30-$35/hrHybridFull Time
FusionTek: Provides managed IT, cybersecurity, and custom software development services.
CompTIA A+ and/or Network+ required, with certification obtainable within six months if absent. Requires Windows, macOS, server, networking, cloud, troubleshooting, communication, and documentation skills.
Windows 10/11, macOS, Windows Server 2016, Windows Server 2019, Windows Server 2022, SonicWall, Datto Networking, SharePoint, Microsoft 365 Office Suite, Intune, Azure, AWS, Datto BCDR, SaaS Backup, Microsoft Teams, Hyper-V, Autotask
Nordstrom: Operates luxury department stores and off-price retail outlets.
5+ YOE5+ years portfolio or program management supporting engineering, experience with quarterly planning, capacity and prioritization, strong written communication and stakeholder management, proficiency with Aha!, Jira, GitHub.
CloudflareNYSE: NET: Provides security and performance services for internet properties.
8+ YOE8+ years in customer-facing technical support or account management; deep networking and security knowledge (BGP, OSPF, IPSec, GRE, WAF, DDoS); experience with diagnostic tools (traceroute, Wireshark, dig, cURL); strong customer advocacy and problem-solving.
5+ YOEBachelor's or equivalent experience; 5+ years troubleshooting and technical customer support; experience reading code (Java,C++,Python); 2+ years XR developer ecosystem experience; strong communication and problem solving.
PACCARNasdaq: PCAR: Designs and manufactures heavy-duty commercial trucks and diesel engines.
3+ YOEBachelor's degree, 3+ years vehicle/diesel diagnostics, PACCAR Engine and Electrical certification, strong communication and coaching, Microsoft Office and PC skills.
Microsoft 365 and Records Support Manager, Environmental Health (Project/Program Manager III)
Seattle, Washington, United States
$53-$67/hrOnsiteFull Time
King County: Local government providing public services for King County, Washington.
2+ YOERequires 2+ years with Microsoft 365, SharePoint, Teams, Power Automate, and project management; 1+ year records management; change management, training, technical documentation, and communication skills.
Microsoft 365, Microsoft SharePoint, Microsoft Teams, Microsoft Power Automate, Microsoft Office, Tyler Enterprise Permitting and Licensing
Grundéns: Designs and manufactures professional-grade waterproof fishing apparel and gear.
3+ YOEBachelor's degree preferred; 3–7 years in apparel merchandising required, including product line planning, product strategy, go-to-market support, and cross-functional collaboration. Travel up to 25% required.
Alliant Insurance Services: National provider of insurance brokerage and risk management services.
High school diploma or equivalent, up to 2 years of related experience, Microsoft Office proficiency, communication, customer service, typing, problem-solving, time management, and teamwork skills.
New York City or Seattle or Singapore or Australia
RemoteFull Time
Allium: Provides enterprise-grade standardized data infrastructure for blockchain networks.
Experienced technical support for a data/SaaS product: strong SQL, debugging, Linux, Python/Bash scripting, API and ETL familiarity, blockchain data knowledge, customer-facing incident management and documentation skills.
Naval Surface Warfare Center Dahlgren Division: Develops and integrates advanced naval warfare and weapon systems.
1+ YOEOne year of specialized experience equivalent to NT-04 or GS-11/12 planning and monitoring security programs, personnel, budgets, and systems to resolve sensitive security matters.
USA Hire, USAJOBS, Resume Builder, Microsoft Excel
AMDNASDAQ: AMD: Designs and manufactures computer processors and graphics technology.
Bachelor's in EE/CE/CS or related required, master's preferred; hands-on server/rack HW/FW debug and NPI experience; recent people leadership managing customer-facing technical teams; strong communication and cross-functional influence.
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irvine or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$63k-$219k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText applications, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, Agentic AI, machine learning, retrieval-augmented generation, document intelligence