48 technical support manager jobs at 37 companies in Provo, UT
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Technical Support Manager
Provo, Utah, United States
OnsiteFull Time
Flex Dental: Patient engagement software for streamlining dental practice workflows.
3+ Mgmt3+ years customer/technical support leadership, Zendesk experience, strong coaching and analytical skills, familiarity with Windows/macOS, networking and SaaS troubleshooting.
Entrata: Software for property owners to manage apartments and residents.
1+ YOE1+ year technical support experience; associate degree or equivalent; experience with property management software preferred; strong problem-solving and communication.
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yrOnsiteFull Time
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
Quilt Software: Provides point-of-sale software for independent specialty retailers.
3+ YOE1+ Mgmt3+ years technical support experience with 1+ year people management; experience with multi-brand/product portfolios (POS/retail SaaS/hardware-adjacent); data-driven decision making; strong communication and judgment.
Overjet: AI platform for dental diagnostics and practice management.
2+ Mgmt2–3 years people management in technical support, strong log-level troubleshooting, experience with Intercom and AI-assisted tooling, ability to partner with engineering and communicate with clinical customers.
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$53k-$69k/yrOnsiteFull Time
National Labor Relations Board: Independent federal agency enforcing U.S. private sector labor laws.
1+ YOE1+ year specialized experience assessing data integrity in electronic case management systems, providing technical support, and training staff; strong communication and analytical skills.
League One Volleyball: A volleyball sports performance, training, and professional league enterprise.
Manage match-day tech, capture and analyze video, support practice operations, travel to home and away competitions, lift up to 40 lbs, work nights and weekends; preferred bachelor\u0002s in sport science or related and volleyball operations experience.
DataVolley, VolleyStation, Google Workspace, Teamworks
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage technology.
2+ YOE2+ years customer service or technical support experience; software troubleshooting and problem diagnosis; time management, written and oral communication, and documentation skills; ability to learn technical products (Simplifile).
Village Capital & Investment: Provides residential mortgage lending and loan servicing services.
Provide phone and email support to brokers and partners, troubleshoot technical issues with TPO portals/LOS, create and manage support tickets, assist with onboarding logistics, and maintain product and process knowledge.
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage platforms.
2+ YOE2+ years customer service or technical support experience; ability to diagnose and troubleshoot software issues, manage time, document customer interactions, and communicate effectively.
State of Utah: Providing public services and governance for the State of Utah.
Provide desktop device support (PCs, laptops, tablets, printers), troubleshoot hardware/software, use device management tools, and deliver customer-focused technical assistance.
Service Now, Microsoft SCCM, Microsoft Intune Company Portal, Bomgar, Windows Active Directory
Inside Real Estate: Software solutions for real estate agents and brokerages.
2+ YOEFour-year technical degree or 2–4 years related experience; SaaS troubleshooting; accounting concepts knowledge; strong problem solving, communication, organization, and time-management; experience supporting customers via email, chat, and calls.
Northrop GrummanNYSE: NOC: Develops and manufactures advanced aerospace, defense, and space systems.
10+ YOEBachelor's in STEM and 10 years technical or program management experience supporting US government contracts; FBM knowledge; EVMS and IMS experience; project financial and supplier management; ability to obtain Secret clearance; US citizenship required.
University of Utah: Public research university providing higher education and clinical healthcare.
2+ YOEAssociate's degree or equivalent (Bachelor's preferred), minimum 2 years program management or entrepreneurship experience, strong written/verbal communication, project management, ability to evaluate technical and business concepts, and experience supporting startups or innovation programs.
Northrop GrummanNYSE: NOC: Designs and manufactures advanced aerospace and defense systems.
6+ YOEBachelor's in a STEM field and 6+ years technical or program/project management experience supporting U.S. government contracts; EVMS and IMS experience; ability to obtain/maintain Secret clearance; U.S. citizenship required.
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting office setup/closure, basic building maintenance, PC hardware installation and troubleshooting, inventory management, and delivery of supplies; must lift 55+ lbs and have reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R Block: A tax and financial services providing tax preparation and related services to consumers and businesses.
Field-based role supporting seasonal office setup, basic building maintenance, PC hardware installation/troubleshooting, inventory management, lifting up to 55 lbs, reliable transportation, and proficiency with Microsoft Outlook/Teams.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R Block: A tax services providing in-person and digital tax preparation and support.
Field-based role supporting seasonal office setup, basic maintenance, PC hardware installation/troubleshooting, inventory management; must lift 55+ lbs, have reliable transportation, and use Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office