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50 technical support manager jobs at 40 companies in Orem, UT

5d
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Technical Support Manager
Provo, Utah, United States
OnsiteFull Time
Flex Dental
Flex Dental: Patient engagement software for streamlining dental practice workflows.
3+ Mgmt3+ years customer/technical support leadership, Zendesk experience, strong coaching and analytical skills, familiarity with Windows/macOS, networking and SaaS troubleshooting.
Zendesk, Windows, macOS, Open Dental
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2mo
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Technical Support Engineer
Lehi, Utah, United States
$15-$24/hr HybridFull Time
Entrata
Entrata: Software for property owners to manage apartments and residents.
1+ YOE1+ year technical support experience; associate degree or equivalent; experience with property management software preferred; strong problem-solving and communication.
Property management software, Ticketing system, Knowledge base, GenAI tools
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2mo
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Technical Support Supervisor
West Jordan, Utah, United States
OnsiteFull Time
Audio Enhancement
Audio Enhancement: Develops audio and video technology for K-12 educational environments.
1+ YOELeadership in technical support, Salesforce familiarity, coaching ability, strong communication, multi-tasking, organizational skills.
Salesforce, Ticketing systems
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5d
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
Arctic Wolf
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
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1mo
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Sr. Support Technical Account Manager
Pleasant Grove or United States or Mexico or Brazil or Costa Rica
RemoteFull Time
Alianza
Alianza: Cloud-native communications platform for service providers.
5+ YOE5+ years in technical customer-facing roles, 3+ years account management; fluent Spanish; strong escalation management, problem-solving, project management, and customer communication skills; able to work core Americas time zones.
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2mo
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Technical Support Representative, Tier 2
Salt Lake City, Utah, United States
$50k/yr HybridFull Time
Groove Technology Solutions
Groove Technology Solutions: Provider of integrated technology systems for commercial properties
Network troubleshooting (Tier 2), strong communication, Salesforce case management, remote/hybrid support, customer-focused.
Networking equipment (Ruckus, MikroTik, Aruba, Cisco, Ubiquiti), VoIP, Salesforce
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11h
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Customer Support Manager
Provo, Utah, United States
$65k-$85k/yr OnsiteFull Time
Quilt Software
Quilt Software: Provides point-of-sale software for independent specialty retailers.
3+ YOE1+ Mgmt3+ years technical support experience with 1+ year people management; experience with multi-brand/product portfolios (POS/retail SaaS/hardware-adjacent); data-driven decision making; strong communication and judgment.
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5d
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Support Engineering Manager
Salt Lake City, Utah, United States
HybridFull Time
Overjet
Overjet: AI platform for dental diagnostics and practice management.
2+ Mgmt2–3 years people management in technical support, strong log-level troubleshooting, experience with Intercom and AI-assisted tooling, ability to partner with engineering and communicate with clinical customers.
Intercom, LLM
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1w
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Program Support Specialist (District NxPert)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$53k-$69k/yr OnsiteFull Time
National Labor Relations Board
National Labor Relations Board: Independent federal agency enforcing U.S. private sector labor laws.
1+ YOE1+ year specialized experience assessing data integrity in electronic case management systems, providing technical support, and training staff; strong communication and analytical skills.
Teams, Zoom, LiveMeeting
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1mo
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Client Support Specialist
Provo, Utah, United States
OnsiteFull Time
Intercontinental Exchange
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage technology.
2+ YOE2+ years customer service or technical support experience; software troubleshooting and problem diagnosis; time management, written and oral communication, and documentation skills; ability to learn technical products (Simplifile).
Simplifile
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2w
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Wholesale Support Coordinator
Draper, Utah, United States
OnsiteFull Time
Village Capital & Investment
Village Capital & Investment: Provides residential mortgage lending and loan servicing services.
Provide phone and email support to brokers and partners, troubleshoot technical issues with TPO portals/LOS, create and manage support tickets, assist with onboarding logistics, and maintain product and process knowledge.
Encompass, TPO portals, LOS systems
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1mo
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Client Support Specialist
Provo, Utah, United States
OnsiteFull Time
Intercontinental Exchange
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage platforms.
2+ YOE2+ years customer service or technical support experience; ability to diagnose and troubleshoot software issues, manage time, document customer interactions, and communicate effectively.
Simplifile
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4w
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Support Specialist I - Back Office
Murray, Utah, United States
$19/hr OnsiteFull Time
Inside Real Estate
Inside Real Estate: Software solutions for real estate agents and brokerages.
2+ YOEFour-year technical degree or 2–4 years related experience; SaaS troubleshooting; accounting concepts knowledge; strong problem solving, communication, organization, and time-management; experience supporting customers via email, chat, and calls.
BTBO, GMeets, Jira
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1w
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Program Manager 2 - LE2
Magna, Utah, United States
$139k-$209k/yr OnsiteFull Time
Northrop Grumman
Northrop GrummanNYSE: NOC: Develops and manufactures advanced aerospace, defense, and space systems.
10+ YOEBachelor's in STEM and 10 years technical or program management experience supporting US government contracts; FBM knowledge; EVMS and IMS experience; project financial and supplier management; ability to obtain Secret clearance; US citizenship required.
EVMS, Integrated Master Schedule (IMS)
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1mo
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Project Manager: Product Team
Provo, Utah, United States
$85k-$94k/yr HybridFull Time
Angel Studios
Angel StudiosNYSE: ANGX: Crowdfunded media studio producing and distributing values-based entertainment
3+ YOE3+ years in operations/executive support/technical project management; strong financial fluency, extreme follow-through, discretion, written communication, and comfort with software teams and AI tools.
Paycom, Slack, Lucid, Claude
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2w
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OCHE Program Manager, Nucleus
Lehi, Utah, United States
$70k-$80k/yr OnsiteFull Time
University of Utah
University of Utah: Public research university providing higher education and clinical healthcare.
2+ YOEAssociate's degree or equivalent (Bachelor's preferred), minimum 2 years program management or entrepreneurship experience, strong written/verbal communication, project management, ability to evaluate technical and business concepts, and experience supporting startups or innovation programs.
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1w
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Program Manager 1 – LE2
Magna, Utah, United States
$115k-$172k/yr OnsiteFull Time
Northrop Grumman
Northrop GrummanNYSE: NOC: Designs and manufactures advanced aerospace and defense systems.
6+ YOEBachelor's in a STEM field and 6+ years technical or program/project management experience supporting U.S. government contracts; EVMS and IMS experience; ability to obtain/maintain Secret clearance; U.S. citizenship required.
EVMS, Integrated Master Schedule (IMS)
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1mo
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Seasonal, Operations Technical Specialist (Part Time)
Provo, Utah, United States
FieldPart Time, Seasonal
H&R Block
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting office setup/closure, basic building maintenance, PC hardware installation and troubleshooting, inventory management, and delivery of supplies; must lift 55+ lbs and have reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
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1w
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Senior Manager, Pigment Services
St. Louis or Salt Lake City or Chicago or Philadelphia or Dallas or Denver or New York City or Century City or Garden City or Nashville or San Ramon or Bellevue or Woodland Hills or Duluth or Brunswick or Boca Raton or Los Angeles or Atlanta or Boise or San Jose or San Francisco or Austin or El Segundo
$173k-$240k/yr OnsiteFull Time
Armanino
Armanino: Provides accounting, tax, and consulting services to diverse organizations.
7+ YOE7+ years CPM/EPM experience with 3+ years hands-on Pigment; model building, implementations/support, AI use cases preferred; strong cross-functional communication and technical-to-business translation.
Pigment, Anaplan
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1mo
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Seasonal, Operations Technical Specialist (Part Time)
Salt Lake City, Utah, United States
FieldPart Time, Seasonal
H&R Block
H&R Block: A tax services providing in-person and digital tax preparation and support.
Field-based role supporting seasonal office setup, basic maintenance, PC hardware installation/troubleshooting, inventory management; must lift 55+ lbs, have reliable transportation, and use Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
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