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277 technical support manager jobs at 181 companies in San Ramon, CA

2mo
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Technical Support Engineering Manager
San Mateo, California, United States
$140k-$185k/yr OnsiteFull Time
Verkada
Verkada: Sells integrated AI-powered cloud physical security hardware and software.
5+ YOE2+ MgmtLeads Technical Support Engineering; 2+ yrs people leadership; 5+ yrs in a technical role; Bachelor's or Master’s in a technical field; strong communication and customer focus.
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3mo
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Technical Support Manager
San Francisco, California, United States
HybridFull Time
Omni
Omni: Business intelligence platform for data analysis and visualization.
5+ YOE2+ Mgmt5+ years in technical, customer-facing roles; 1–2+ years in leadership; strong SQL; familiar with Looker, DBT, Snowflake, BigQuery; able to translate complex issues to business outcomes; hybrid SF office.
SQL, Looker, DBT, Snowflake, BigQuery, Agentic workflows
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1mo
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Technical and Client Support Manager
Berkeley, California, United States
$85k-$95k/yr HybridFull Time
Pacific School of Religion
Pacific School of Religion: Providing progressive theological education and social justice leadership training.
5+ YOE5+ years in technical support/client or program management, Bachelor's degree or equivalent, experience with LMS/CRM/SaaS (HubSpot a plus), strong troubleshooting, onboarding, training, and communication skills.
LMS, CRM, HubSpot, SaaS
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4w
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Manager, Technical Solutions
San Francisco, California, United States
$180k-$252k/yr HybridFull Time
Reddit
RedditNYSE: RDDT: Social platform for community-driven discussion and content sharing.
8+ YOE3+ Mgmt8+ years technical support experience, 3+ years managing technical ICs, ad tech and signal expertise, experience with AI/ML workflows, strong troubleshooting and data analysis, BA/BS degree required.
Hex, Tableau, Looker, Sense
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3w
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Authorium
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
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1w
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Senior Technical Support Specialist
Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney
HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience, 3–6 years supporting technical products, Japanese and English fluency, customer issue troubleshooting, case management tools, programming knowledge, and strong communication skills.
Salesforce, Zendesk, Ruby, Java, C++, JavaScript, Snowflake, MongoDB, Android, iOS, HTML, CSS, Liquid, SQL
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2mo
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Technical Program Manager, Support Delivery
San Francisco, California, United States
$216k-$240k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years in program management/operations with scalable tooling; experience shipping automation and dashboards; strong cross-functional collaboration; proficient with AI/LLMs to automate
Dashboards, ETL, Low-code tools, AI/LLM tooling
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1w
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Technical Support Engineer - AI Lead
Redmond or Fargo or Las Colinas or Charlotte or San Francisco or New York City
$131k-$277k/yr HybridFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
10+ YOEBachelor's degree in computer science, IT, or related field and 10+ years of technical support, consulting, or IT experience; expertise in AI/ML, governance, evaluation, and executive stakeholder management.
AI, Responsible AI, LLM, agentic, AI/ML
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1mo
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
CoreWeave
CoreWeaveNASDAQ: CRWV: Cloud platform providing GPU-accelerated infrastructure for AI workloads.
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
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1mo
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Technical Support Engineer, Thermal & HVAC
San Jose, California, United States
$110k-$135k/yr OnsiteFull Time
Supermicro
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
5+ YOE5+ years technical support or field service experience with HVAC/liquid cooling and thermal/data center solutions preferred; troubleshooting, deployment, project management, strong communication; willingness to travel up to 40%.
DCBBS, HVAC, liquid cooling
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2d
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Technical Product Manager - Service Now
Emeryville, California, United States
$150k-$170k/yr HybridFull Time
Premier Nutrition Company
Premier Nutrition CompanyNYSE: BRBR: Produces and distributes protein-based nutritional beverages and supplements.
5+ YOEBachelor's degree or equivalent experience; 5+ years in technical product management or related delivery roles; 3+ years supporting ServiceNow; experience with integrations, Agile, SDLC, vendors, and platform governance.
ServiceNow, Service Portal, Employee Center, ITSM, SPM, Microsoft Excel, SDLC, Agile
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2mo
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Technical Program Manager
San Francisco, California, United States
$150k-$250k/yr OnsiteFull Time
Array Labs
Array Labs: Builds radar satellites to create real-time 3D Earth maps.
3+ YOEB.S. in an engineering field, 3+ years supporting complex hardware/software programs, ability to learn technical concepts quickly, strong accountability and interpersonal skills, familiarity with Python/SQL; must meet ITAR eligibility (U.S. citizen/LPR or equivalent).
Python, SQL, Google Meet
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4w
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Technical Support Engineer (AMER)
Chicago or New York or San Francisco
RemoteFull Time
Zero Hash
Zero Hash: Infrastructure platform for crypto, stablecoins, and tokenized assets.
3+ YOE3+ years technical client-facing or engineering experience; strong REST API, SQL, and scripting skills; proficiency in one or more languages (Python, JavaScript/TypeScript, Golang, Rust); experience with logging, monitoring, and incident management.
REST APIs, WebSockets, Webhooks, SQL, Python, Javascript, Typescript, Golang, Rust, Docker, Kubernetes
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1w
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Sr. Technical Program Manager, Product Escalations
Sunnyvale, California, United States
$157k-$180k/yr OnsiteFull Time
Illumio
Illumio: Provides zero-trust segmentation software to contain cyberattacks.
7+ YOERequires 7+ years in technical support, escalation, account, incident, customer success engineering, or technical program management; enterprise escalation, SaaS/cloud, cross-functional, RCA, and executive communication experience.
Jira, Salesforce, ServiceNow, PagerDuty, Zendesk, ITIL, SRE
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1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
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1mo
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Technical Customer Support Lead
San Francisco, California, United States
$100k-$250k/yr OnsiteFull Time
Hercules
Hercules: AI-powered platform for building applications and websites.
Experience in customer support, strong written/verbal communication, experience with Stripe, ability to handle high ticket volume, familiarity building/maintaining AI automations and knowledge bases.
Stripe
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6d
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Technical Account Manager
Boston or Chicago or Redwood City or Europe or Asia
$97k-$120k/yr HybridFull Time
Box
BoxNYSE: BOX: Provides cloud-based content management and secure file sharing services.
5+ YOERequires 5+ years in technical support or account management, SQL, open APIs, MDM solutions, API scripting, AI or machine learning, SAML and OAuth, troubleshooting, and project management experience.
SQL, SAML, OAuth, API, MDM, Box
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1mo
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Technical Program Manager (Hardware Deployment) - Contract
Sydney or San Francisco or British Columbia or Australia or United States or Canada
$67-$88/hr HybridContract
Pano AI
Pano AI: Detects wildfires using AI-powered cameras and satellite intelligence.
5+ YOE5+ years in technical program management or field operations; experience with hardware/software deployment, hands-on troubleshooting, stakeholder communication, program scheduling, and willingness to travel 40–60% and provide rotating on-call support.
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6d
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NPI Technical Program Manager
San Francisco, California, United States
OnsiteFull Time
Physical Intelligence
Physical Intelligence: Creating foundation models for general-purpose robot intelligence.
3+ YOEBachelor's degree in engineering or related field; 3+ years in operations, supply chain, manufacturing program support, or engineering program management; hardware shipping and vendor engagement experience required.
Notion, Linear, Microsoft Excel, ERP, MRP, PLM
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1w
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Technical Program Manager, Salesforce
Emeryville, California, United States
HybridContract
Accellor
Accellor: Digital transformation consultancy specializing in cloud and CRM solutions.
12+ YOE12+ years TPM experience, 4+ years with Salesforce, experience with integrations (APIs/MuleSoft), data platforms, enterprise transformations, stakeholder management, GTM/revops support; Salesforce/PMP/SAFe/Scrum certifications preferred.
Salesforce, Data Cloud, MuleSoft, APIs, AI/ML
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