1mo
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Technical Customer Support Manager
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yr HybridFull Time
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
REST APIs, SQL, Jira, Zendesk, logging tools, documentation tools
3w
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Technical Support Associate
Wilmington, Massachusetts, United States
$21-$36/hr HybridFull Time
1+ YOEHigh school or equivalent; 1+ year relevant administrative experience (insurance preferred); strong written communication, attention to detail, project management skills; proficiency with Microsoft Office.
Microsoft Office, Broker Management System
2mo
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Senior Manager, Technical Product Support Engineering
Wilmington, Massachusetts, United States
$155k-$233k/yr OnsiteFull Time
15+ YOE5+ Mgmt15+ years in semiconductor capital equipment; leadership in technical support; strong lithography/inspection knowledge; travel 25-30%.
Lithography equipment, Inspection/metrology, Panel-level manufacturing tools, CAPEX management
1mo
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Technical Support Specialist
London or Boston
OnsiteFull Time
3+ YOE3+ years desktop/end-user computing support across multiple sites (EMEA preferred). Proficiency with Windows/macOS, Microsoft 365, Azure AD/Entra ID, Intune/JAMF, PowerShell, Jira Service Management, and networking basics. Strong communication skills; English required.
Windows 10, Windows 11, macOS, Linux, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Azure AD / Entra ID, Active Directory, Group Policy, Intune, JAMF, PowerShell, Jira Service Management, VPN, Wi-Fi, DNS, DHCP
4d
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Technical Support Engineer
Somerville, Massachusetts, United States
$70k-$85k/yr HybridFull Time
5+ YOE3+ MgmtBachelor's or equivalent experience,5+ years IT support,3+ years healthcare/radiology support lead,experience with Windows/Linux/MSSQL,PACS/RIS/DICOM/HL7/EMR,public cloud,SSRS,scripting,ITIL,ticketing,strong communication and on-call availability.
Windows, Windows Server, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, SSRS, DeepHealth
6d
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Technical Support Specialist Team Lead
Waltham, Massachusetts, United States
$95k-$100k/yr HybridFull Time
5+ YOE5+ years customer/technical support experience, advanced troubleshooting, technical writing, CRM/ERP experience, leadership, ability to lift 75 lbs, bachelor\u0002s degree in related field preferred.
Salesforce, Microsoft Office, Microsoft Teams, Microsoft Outlook, ERP, CRM
1mo
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Senior Manager, Tech Support
Boston, Massachusetts, United States
$137k-$205k/yr OnsiteFull Time
6+ YOE3+ MgmtBS or MS in Chemical Engineering or related; 6+ years in cell & gene or biopharmaceutical manufacturing; 3+ years people management preferred; experience in technology transfer, process optimization, GMP documentation; Lean Six Sigma preferred.
1w
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Technical Support Specialist
Boston, Massachusetts, United States
$110k-$120k/yr HybridFull Time
3+ YOEExperience with enterprise endpoint management (Intune, Autopilot, Jamf), application packaging, patching, PowerShell scripting; 3+ years endpoint/desktop engineering experience preferred; strong troubleshooting and collaboration skills.
Microsoft Intune, Microsoft Autopilot, Patch My PC, SCCM, Jamf, PowerShell
1mo
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Head of L3 Technical Support Engineer
Boston or Massachusetts or Israel
$221k-$250k/yr RemoteFull Time
Proven experience leading global technical teams and managers; strong background in enterprise storage, Linux, networking, escalation management, stakeholder communication, and driving process improvements.
Linux, InfuzeOS, SAN, NAS, virtualization, containers, scripting, backup technologies
6d
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Senior Technical Program Manager, Core Algorithms
Boston, Massachusetts, United States
$150k-$215k/yr HybridFull Time
4+ YOE4+ years technical program management supporting AI/ML or algorithm teams; deep understanding of ML lifecycle, agile, metrics-driven planning, strong communication and cross-functional coordination.
LLMs
6d
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Senior Technical Program Manager, Core Algorithms
Boston, Massachusetts, United States
$150k-$215k/yr OnsiteFull Time
4+ YOE4+ years technical program management supporting AI/ML or algorithm teams; deep understanding of ML lifecycle, experience with AI tools/LLMs, agile/sprint planning, strong communication and cross-functional coordination.
LLMs
1w
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Technical Account Manager
Chicago or New York City or Boston
$97k-$120k/yr HybridFull Time
5+ YOE5+ years in technical support or account management at a SaaS company, SQL experience, familiarity with APIs, MDM, authentication protocols (SAML/OAUTH), API scripting, and practical AI/ML experience; strong communication and project management skills.
Box, SQL, MDM Solutions, SAML, OAUTH
1mo
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Senior Manager, Technical Partner Operations
Boston, Massachusetts, United States
$146k-$180k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent, 10+ years in technical services/partner management, experience leading partner-facing and internal support teams, data-driven with KPI presentation skills, familiarity with Zendesk, Microsoft Excel/PowerPoint, and AI/automation tools.
Zendesk, Microsoft Excel, Microsoft PowerPoint, Gemini, Claude, ChatGPT
1w
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Senior Technical Program Manager - Robotics
Charlestown, Massachusetts, United States
$155k-$200k/yr HybridFull Time
5+ YOE5+ years TPM experience supporting software engineering, strong technical background (prefer former software engineer), experience with Agile, coordinating cross-functional software/robotics/firmware/hardware programs, excellent communication and organizational skills.
Jira, Linear, Asana
1w
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Technical Program Manager – DOD Projects (Security Clearance Required)
Salem, New Hampshire, United States
OnsiteFull Time
8+ YOEActive U.S. security clearance (Secret minimum), 8+ years technical program management experience with 5+ years supporting DoD, bachelor in engineering or physical sciences, DoD acquisition and FAR/DFARS familiarity, program management tool proficiency.
Microsoft Project, Jira, Confluence, Primavera, EVM
2mo
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Technical Account Manager
Boston or United States or India
$130k/yr HybridFull Time
3+ YOE3+ years supporting enterprise customers in TAM/consultative roles; strong technical aptitude with front-end web technologies, APIs, JS/CSS/XPath, EM/DevOps familiarity; excellent communication and project experience.
core JS, CSS, XPath, Web APIs, mabl's MCP server, GenAI
3w
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Manager Product Support - BugSnag
Bengaluru or Ahmedabad or Somerville or Galway or Bath or Wrocław
OnsiteFull Time
3+ Mgmt3+ years managing technical product support teams preferred; strong leadership, technical troubleshooting, API and TCP/IP knowledge, experience supporting software developers, excellent English communication; salesforce.com familiarity a bonus.
TCP/IP, API, Bugsnag, salesforce.com
4w
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Technical Project Support Specialist - 4 days per week onsite - 280696 | CBRE
Quincy, Massachusetts, United States
$48-$55/hr HybridFull Time
Experience supporting technology projects in corporate settings; basic IT, compliance, and risk knowledge; strong communication, multitasking, and vendor coordination skills; familiarity with real estate operations a plus.
2w
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AV Support Manager
Boston, Massachusetts, United States
OnsiteFull Time
5+ YOE5+ years post-secondary education or relevant work experience, supervisory experience, technical AV/multimedia expertise, project management skills, CTS certification.
1mo
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Software Technical Account Manager (Traveling)
Boston or Scottsdale or United States
$98k-$157k/yr FieldFull Time
4+ YOE4+ years TAM or technical customer delivery experience; supporting SaaS/cloud deployments; strong troubleshooting, communication, and organizational skills; ability to obtain/maintain CJIS compliance; willingness to travel ~80% and be based within an hour of an Axon Hub.
Microsoft Power BI, SQL, CAD, RMS
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