2mo
Save
Mark Applied
Hide
Amazon Connect Architect
United States or Canada
RemoteFull Time
8+ YOE8+ years AWS architecture experience; expert in Amazon Connect, Lambda, API Gateway, Lex, Bedrock, SageMaker; IAM, security; CRM integrations; leadership.
Amazon Connect, Lambda, API Gateway, Lex, Bedrock, SageMaker, DynamoDB, S3, CloudWatch
3w
Save
Mark Applied
Hide
Amazon Connect - Consultant
Atlanta or Boston or Charlotte or Chicago or Dallas or Detroit or Houston or Indianapolis or Kansas City or Miami or Minneapolis or Nashville or New York or Oklahoma City or Philadelphia or Portland or Raleigh or Salt Lake City or Seattle or St. Louis or Tampa
$96k-$203k/yr HybridFull Time
3+ YOE3+ years consulting experience; hands-on Amazon Connect and AWS (Lex, Lambda, S3, DynamoDB, CloudFormation); consultative contact center expertise, scripting/programming (Python, JavaScript, Java), strong communication and workshop facilitation skills.
Amazon Connect, Lex, Lambda, S3, DynamoDB, CloudFormation, Python, JavaScript, Java, Salesforce Service Cloud, ServiceNow
1mo
Save
Mark Applied
Hide
Sr Amazon Connect Lead
Sandy, Utah, United States
OnsiteFull Time
Ownership of Amazon Connect on AWS, release and change management, cost and vendor management, platform monitoring and incident response, and cross-functional collaboration.
Amazon Connect, AWS, Contact Lens, NeuraFlash
1mo
Save
Mark Applied
Hide
Senior Engineer - Amazon Connect
Englewood, Colorado, United States
$96k-$138k/yr OnsiteFull Time
4+ YOEBachelor's degree in CS/IT, 4+ years backend engineering, 3+ years with Java and Python, experience with Amazon Connect and AWS services (Lambda, DynamoDB, S3, IAM, CloudWatch), React/JavaScript, AI/RAG/LLM implementation.
Amazon Web Services (AWS), AWS Lambda, Amazon DynamoDB, Amazon S3, IAM, Amazon CloudWatch, Amazon Connect, Amazon Bedrock, AWS API Gateway, Amazon Connect Streams API, Java, Python, React, JavaScript, RESTful APIs
2mo
Save
Mark Applied
Hide
Amazon Connect Lead / Sr. Delivery Consultant
Chicago or Seattle or Detroit
$150k-$175k/yr HybridFull Time
3+ YOEAWS Certified Solutions Architect; 3+ years AWS-based solutions; Amazon Connect design; DevSecOps on AWS; Agile experience.
Amazon Connect, AWS Lambda, CloudFormation, DevSecOps, AWS
1mo
Save
Mark Applied
Hide
Amazon Connect Engineer - Hybrid - Norcross, GA
Norcross, Georgia, United States
HybridFull Time
3+ YOE3+ years designing/configuring ACD/contact center solutions; Amazon Connect experience preferred; strong analytical and SDLC knowledge; SQL familiarity; ability to translate customer requirements and collaborate across teams. Must be authorized to work in the U.S.
Amazon Connect, Amazon QuickSight, Contact Lens, Wisdom, SQL, AWS
3d
Save
Mark Applied
Hide
AWS Amazon Connect Configuration & Deployment Engineer/Architect
Dallas, Texas, United States
RemoteFull Time
Implementing and administering Amazon Connect solutions, deploying ACCO components with IaC, building CI/CD pipelines, integrating SSO/IdP and telephony, and documenting operational standards.
Amazon Connect, OpenTofu, Terraform, DynamoDB, Lambda, API Gateway, CloudWatch, IAM, CI/CD
4d
Save
Mark Applied
Hide
Senior Amazon Connect Application Architect
Charlottesville or Durham or Columbus or Boston or United States
$153k-$180k/yr RemoteFull Time
5+ YOE5+ years in contact center solutions with hands-on Amazon Connect and AWS experience; 4+ years technical leadership; serverless development, IaC, CI/CD, Python/Java/Node.js; strong CX integrations and analytics skills.
Amazon Connect, Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, Amazon Kinesis, DynamoDB, Amazon Connect Streams API, Amazon Bedrock, Terraform, AWS CloudFormation, Python, Java, Node.js, Amazon Connect Cases, Amazon Connect Customer Profiles, Contact Lens, Amazon Connect SDK, OpenAPI
2w
Save
Mark Applied
Hide
Amazon Connect Engineer (AWS/JavaScript/TypeScript/NiCE)
United States or Puerto Rico
$130k-$155k/yr RemoteFull Time
5+ YOE5+ years building AWS serverless applications with Node.js/TypeScript, Amazon Connect and NICE experience, AWS CDK/Lambda/S3/DynamoDB, Vue.js/Nuxt.js, API design, CI/CD, testing, and technical leadership; must be US or PR based and not require sponsorship.
Amazon Connect, NICE (CXone/inContact), AWS, Node.js, TypeScript, AWS Lambda, AWS CDK, S3, DynamoDB, Vue.js, Nuxt.js, CloudWatch, X-Ray, Step Functions, EventBridge, KMS, IAM, CI/CD
2mo
Save
Mark Applied
Hide
US E-Consulting Services-Customer-Sales & Service-Amazon Connect, Consultant, Technical Transformation, L-35
United States
$83k-$163k/yr HybridFull Time
3+ YOE3+ years IT/software delivery; 1+ years Amazon Connect implementation; Bachelor's degree; travel up to 50%; immigration sponsorship may be available.
AWS Lambda, API Gateway, DynamoDB, S3, Lex, Amazon Connect
4w
Save
Mark Applied
Hide
Cloud Engineer – Amazon Connect
United States or North America or South America
OnsiteFull Time
5+ YOE5+ years in technology operations or cloud engineering, 3+ years hands-on Amazon Connect experience, subject matter expertise across Amazon Connect product surface, AWS cloud engineering proficiency, strong technical writing and customer-facing communication.
Amazon Connect, ConnectPath, Amazon Lex V2, Contact Lens, Amazon Q, Kinesis, S3, Athena, Salesforce, Microsoft Dynamics, ServiceNow, Terraform, CloudFormation, Docker, Ansible, Jenkins, GitHub Actions, IAM, VPC
2mo
Save
Mark Applied
Hide
Salesforce Service Cloud Voice & Amazon Connect Technical Architect
Texas, United States
OnsiteContract
7+ YOE7+ years implementing Salesforce SCV and Omni-Channel with Amazon Connect integrations; expertise in Apex, Flows, AWS Lambda, IAM, Contact Lens, CI/CD, and contact center design; strong communication and stakeholder skills.
Salesforce Service Cloud Voice, Amazon Connect, AWS Lambda, Amazon Lex, AgentForce, Data Cloud, Einstein Trust Layer, Tableau, Amazon QuickSight, Apex, Salesforce Flows, SAM, AWS CDK, CloudFormation, Contact Lens, Amazon CloudWatch, Amazon S3, JSON
2w
Save
Mark Applied
Hide
Customer Solutions Architect, Amazon Connect
United States or Canada
RemoteFull Time
Deep Amazon Connect and broad AWS expertise; pre-sales and client engagement experience; solution design, architecture, and generative AI integration knowledge; strong communication and thought-leadership skills.
Amazon Connect, Amazon Lex, Amazon Bedrock, AWS, Amazon Web Services, AWS Well-Architected, generative AI
1mo
Save
Mark Applied
Hide
Senior AWS Connect Specialist
Washington, District of Columbia, United States
$145k-$155k/yr OnsiteFull Time
3+ YOE3+ years hands-on Amazon Connect experience, AWS CI/CD and Lambda integration, experience with DynamoDB/S3/Lex, contact flow design, KPI/reporting (QuickSight/CloudWatch), VoIP/CX knowledge, strong communication skills.
Amazon Connect, Amazon QuickSight, Amazon CloudWatch, AWS Lambda, DynamoDB, S3, Lex, AWS CI/CD, Amazon Connect Outbound Campaigns
3d
Save
Mark Applied
Hide
Sr AWS Developer (Amazon Connect)
United States
OnsiteFull Time
Provide L2/L3 production support for Amazon Connect contact center solutions; maintain AWS Lambda, DynamoDB, CodePipeline/CodeBuild/CodeDeploy; implement monitoring and incident resolution.
Amazon Connect, Lex, Lambda, Amazon DynamoDB, AWS Code Pipeline, CodeBuild, CodeDeploy, CloudWatch, CloudFormation, Node.js
3w
Save
Mark Applied
Hide
Sr AWS Developer (Amazon Connect)
United States
OnsiteFull Time
Experience supporting Amazon Connect contact center solutions; hands-on with AWS Lambda, DynamoDB, CodePipeline/CodeBuild/CodeDeploy, CloudFormation, CloudWatch; Node.js preferred; strong troubleshooting and communication skills.
Amazon Connect, Amazon Lex, AWS Lambda, Amazon DynamoDB, AWS CodePipeline, AWS CodeBuild, AWS CodeDeploy, Amazon CloudWatch, AWS CloudFormation, Node.js
1mo
Save
Mark Applied
Hide
Amazon Connect Automation Consultant, Quality Assurance
Colombia or Massachusetts
RemoteFull Time
Expertise in Amazon Connect and IVR testing, automated IVR validation, load/performance testing, test automation and CI/CD, AWS services, Postman, and contact-center QA tools.
Agentforce, Salesforce Einstein, Service Cloud Voice, Amazon Connect, Amazon Connect Endpoint Test Utility, Amazon Lex, Bedrock, Google DialogFlow, Postman, AWS Lambda, S3, DynamoDB, IAM, JMeter, LoadRunner, NeoLoad, VUGen, Analysis, Controller, Jenkins, GitLab CI/CD, CodeDeploy, SQL, Bespoken, Operata, Cyara, Hammer, JIRA, Qtest/Qmetry, CloudWatch, Lucid, Contact Lens, WebRTC, SIP, Genesys, Cisco, Avaya, Twilio
1mo
Save
Mark Applied
Hide
Amazon & Walmart Ads Manager
United States or Canada
$100k-$140k/yr RemoteFull Time
5+ YOE5+ years managing Amazon Ads (including Amazon Ads Console/AMC/DSP) and 2+ years managing Walmart Connect; proven PPC and programmatic experience, media budget ownership, advanced analytics skills, and Excel/Google Sheets proficiency.
Amazon Ads Console, Amazon DSP, Amazon Marketing Cloud (AMC), Walmart Connect, Perpetua, Quartile, Pacvue, Microsoft Excel, Google Sheets
1mo
Save
Mark Applied
Hide
Sr. Applied AI Solutions Architect - Public Sector, Amazon Connect
Seattle or Arlington or New York
$154k-$229k/yr OnsiteFull Time
6+ YOE6+ years design/implementation experience; hands-on with Amazon Connect and Amazon Bedrock; strong AI/architectural skills.
Amazon Bedrock, AWS Lambda, API Gateway, Step Functions, Python, Node.js, DynamoDB, RDS, S3, OpenSearch, Kendra
1mo
Save
Mark Applied
Hide
Product Manager with Amazon Connect- R01566925
Dallas or New York or Saint Louis
$75-$80/hr HybridContract
7+ YOE7+ years product management experience with 3+ years in contact center/voice automation in healthcare payer settings; Amazon Connect migration experience; AWS services and IVR/telephony knowledge; HIPAA/PHI security experience; agile and stakeholder leadership.
Amazon Connect, Amazon Lex, AWS Lambda, Connect Flows, Contact Lens, Avaya, Cisco, Genesys, IVR, Jira, Confluence, Productboard, SAFe, Scrum, AWS
Explore Jobs