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40 csm jobs at 29 companies in Fairfield, CA

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RVP, Digital CSM
San Francisco, California, United States
OnsiteFull Time
Cursor
Cursor: AI-powered code editor for professional software developers.
Proven leader who has built/scaled digital/tech-touch customer success functions, managed directors/managers, owned health-scoring, activation, retention, GRR/NRR, and partnered cross-functionally on data and AI-enabled engagement.
Slack
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4w
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RVP, Digital CSM
San Francisco, California, United States
OnsiteFull Time
Cursor
Cursor: AI-native code editor for software development.
Proven experience building and scaling digital/tech-touch customer success functions, hiring and managing leaders, data-driven health-scoring and PLG expansion, and working with developer-focused products.
Slack
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1mo
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Law Schools Founding CSM
San Francisco, California, United States
$140k-$160k/yr HybridFull Time
Harvey
Harvey: AI platform for legal research and document analysis.
3+ YOE3+ years in customer success or account management, strong training and presentation skills, operator mindset, experience scaling tech-touch programs, comfortable across time zones.
CRM
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Sr. Customer Solutions Manager - ISV, CSM
San Francisco, California, United States
OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
7+ YOE7+ years leading large-scale technical programs,4+ years customer-facing experience,Bachelor's in STEM or business or equivalent,experience with cloud migrations,strong change management and executive communication skills.
AWS
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Customer Success Manager (CSM) - SAP Academy for Customer Success - Shanghai
Shanghai or San Ramon
HybridFull Time
SAP
SAPFrankfurt Stock Exchange: SAP: Sells enterprise resource planning and business management software solutions.
2+ YOERequires 2–3 years supporting customers and driving business transformation, strong business acumen, AI fundamentals, problem-solving, project management, communication, collaboration, and English proficiency.
SAP, SAP Finance & Spend Management, S/4HANA, SAP SuccessFactors, SAP Supply Chain Management, SAP Customer Experience, SAP Business Technology Platform, SAP Business Data Cloud, AI, ERP
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Customer Success Manager, Mid-Market
San Francisco or New York City or Mumbai or Bangalore or United States or Canada or India or Luxembourg or United Kingdom
$86k-$105k/yr RemoteFull Time
Juniper Square
Juniper Square: Provides software and services for private market investment management.
5+ YOE5+ years professional experience (3+ years in CSM), Bachelor's or equivalent, strong client communication and presentation skills, prioritization and project management, quick technical learning, and regular use of AI tools in CSM workflows.
JunieAI, Claude
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Scrum Master
Sacramento or United States or Canada
$105k-$120k/yr RemoteFull Time
SkySlope
SkySlope: Software platform for real estate transaction management and compliance.
Requires Scrum Master experience in web engineering, agile project leadership, strong communication, JIRA expertise, and CSM or CSP certification; PMP certification is preferred.
JIRA, Dayforce Wallet, Microsoft Excel
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Agile Scrum Master
San Francisco, California, United States
$105k-$125k/yr OnsiteFull Time
Crusoe
Crusoe: Provides energy-efficient cloud infrastructure powered by stranded and renewable energy.
2+ YOE2+ years Scrum Master experience in IT/security/compliance, hands-on Jira/Confluence/Rovo, strong facilitation, stakeholder management, and delivery metric tracking; CSM/PSM/ACP a plus.
Jira, Confluence, Rovo
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2mo
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Customer Success Manager
San Francisco or Palo Alto
OnsiteFull Time
interface.ai
interface.ai: AI-powered automation platform for banks and credit unions.
5+ YOEBachelor's degree, 5+ years B2B SaaS experience with 3+ years in named-account/strategic CSM owning renewals and expansion; strong data fluency and executive-level communication.
CRM, CCaaS
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2mo
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Project & Program Management III
Fremont or Dublin
$81k-$134k/yr OnsiteFull Time
Astreya
Astreya: Provides managed IT services and digital workplace solutions for enterprises.
5+ YOEBachelor's degree or equivalent, 5+ years program/project/operational leadership, strong communication, data analytics, and experience with project management methodologies; PMP/CSM/PgMP and change management certifications preferred.
Agile, Scrum, Waterfall, Udemy, Coursera
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Customer Success Manager
San Francisco, California, United States
$140k-$180k/yr HybridFull Time
Magnitude
Magnitude: Autonomous AI platform for enterprise third-party risk management.
5+ YOE5+ years enterprise B2B CSM experience, 8+ years total in enterprise SaaS, bachelor’s in a technical field (or equivalent), strong executive relationship, analytical, program management, and technical troubleshooting skills.
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3mo
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Senior Customer Success Manager
Sacramento, California, United States
$110k-$120k/yr HybridFull Time
Skyline Technology Solutions
Skyline Technology Solutions: Provides IT infrastructure, network engineering, and physical security solutions.
7+ YOESenior customer-facing role in telecom/broadband with 5+ years in CSM or account management; 3-5 years public sector; strong communication; ITIL/PM experience; based in Sacramento, CA.
ITSM, ITIL, Project Management Software
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1mo
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Value Consultant
Austin or Boulder or Los Angeles or Portland or Atlanta or Salt Lake City or Waterloo or Boston or Seattle or Montreal or Calgary or San Francisco or Vancouver or Toronto or Edmonton or Chicago or Canada or United States
$210k-$255k/yr RemoteFull Time
Ashby: Provides all-in-one recruiting software for high-growth businesses.
5+ YOE5+ years value consulting/value engineering in SaaS, strong discovery and executive communication, experience building frameworks and impact assessments, ability to enable SEs and CSMs and translate outcomes to business stakeholders.
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2mo
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Customer Success Manager, Mid-Market
South San Francisco, California, United States
$92k-$125k/yr HybridFull Time
Color Health
Color Health: Provides virtual cancer care and genetic screening solutions.
3+ YOE3+ years customer/client success experience (CSM level), deep understanding of employee benefits/digital health, strong relationship and analytical skills, comfortable using AI and tech to scale, excellent communication and organization.
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Senior Customer Success Manager
United Kingdom or United States or San Francisco
£66k-£98k/yr RemoteFull Time
6sense
6sense: AI platform for B2B buyer intent and revenue prediction.
1+ YOEBA/BS required. 1-3 years CSM/account management/consulting experience (SaaS/tech preferred). Experience with enterprise/global customers, ROI-driven adoption, travel ~30%, strong communication and analytical skills.
6sense, Tableau, Domo, MicroStrategy, Marketo, Eloqua, Pardot, Salesforce, Microsoft Dynamics, LinkedIn Learning, Greenhouse Software
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3w
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Infrastructure & Digital Employee Experience, Principal Program Manager
Atlanta or Pleasanton
$156k-$234k/yr HybridFull Time
Workday
WorkdayNASDAQ: WDAY: Provides cloud-based software for financial and human capital management.
10+ YOE10+ years program management experience, 8+ years in enterprise SaaS/cloud/infrastructure, strong stakeholder influence, executive communication, and program delivery skills; PMP/PgMP/CSM or equivalent; Bachelor’s or Master’s in related field.
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2mo
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Senior Manager of Customer Success (Enterprise)
United States or San Francisco or Los Angeles or Chicago or New York City
$160k-$175k/yr RemoteFull Time
Owner
Owner: AI-powered business management platform for independent restaurants.
7+ YOE3+ Mgmt7+ years in customer success/account management, 3+ years managing CSMs, experience with strategic high-ARR accounts, strong leadership, analytical and communication skills, familiarity with SaaS/restaurant tech and AI-driven solutions.
Owner, Owner.com, CRM, POS, online ordering, SaaS, AI
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2mo
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Customer success manager, enterprise
London or San Francisco or New York City or Denver or Paris or Berlin or Sydney or Mexico City or United States or Europe
HybridFull Time
Watershed
Watershed: Software platform for corporate carbon accounting and climate reporting.
5+ YOE5+ years CSM experience in SaaS with enterprise customers, proven success in EMEA, executive relationship management, strong communication and project management; willing to travel ~10% and work from London office four days/week.
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1mo
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Senior Sales Recruiter
New York City or San Francisco or London or Los Angeles
$165k-$185k/yr HybridFull Time
Laurel
Laurel: AI-powered time tracking platform for professional services firms
5+ YOE5+ years full-cycle GTM recruiting at high-growth enterprise SaaS; experience hiring AEs, CSMs, SDRs, Solutions Engineers and sales leadership; strong outbound sourcing, candidate closing, interviewer calibration, and multi-geography hiring.
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HCM Payroll Business Analyst and Systems Implementation Lead
Sacramento, California, United States
$100k-$205k/yr OnsiteFull Time
Crowe
Crowe: Global professional services firm providing audit, tax, and consulting.
5+ YOEUndergraduate degree and 5+ years consulting experience; certifications (CBAP, CSM, PMI-PBA, PMP); HR/payroll and HCM implementation experience; ALM tools (JIRA, DevOps, ELM); Agile/Scrum experience; Microsoft Word and Excel proficiency.
JIRA, DevOps, ELM, Microsoft Word, Microsoft Excel
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