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29 csm jobs at 23 companies in Santa Rosa, CA

1mo
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Law Schools Founding CSM
San Francisco, California, United States
$140k-$160k/yr HybridFull Time
Harvey
Harvey: Developing AI solutions for legal and professional services.
3+ YOE3+ years in customer success or account management, strong training and presentation skills, operator mindset, experience scaling tech-touch programs, comfortable across time zones.
CRM
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Sr. Customer Solutions Manager - ISV, CSM
San Francisco, California, United States
OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
7+ YOE7+ years leading large-scale technical programs,4+ years customer-facing experience,Bachelor's in STEM or business or equivalent,experience with cloud migrations,strong change management and executive communication skills.
AWS
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1w
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Business Process Consultant
San Francisco or United States
$100k-$114k/yr RemoteFull Time
Cognizant
CognizantNASDAQ: CTSH: Global professional services providing technology and consulting services.
ServiceNow CSM certification, two end-to-end CSM implementations, client workshop and solution design experience, bachelor's degree, ITIL certification, and process transformation expertise.
ServiceNow, Customer Service Management (CSM), Agile
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2mo
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Customer Success Manager, Mid-Market
San Francisco or New York City or Mumbai or Bangalore or United States or Canada or India or Luxembourg or United Kingdom
$86k-$105k/yr RemoteFull Time
Juniper Square
Juniper Square: Private-markets fund operations partner providing connected software, data, and fund administration services to investment managers.
5+ YOE5+ years professional experience (3+ years in CSM), Bachelor's or equivalent, strong client communication and presentation skills, prioritization and project management, quick technical learning, and regular use of AI tools in CSM workflows.
JunieAI, Claude
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Agile Scrum Master
San Francisco, California, United States
$105k-$125k/yr OnsiteFull Time
Crusoe
Crusoe: Vertically integrated AI infrastructure and energy.
2+ YOE2+ years Scrum Master experience in IT/security/compliance, hands-on Jira/Confluence/Rovo, strong facilitation, stakeholder management, and delivery metric tracking; CSM/PSM/ACP a plus.
Jira, Confluence, Rovo
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Customer Success Manager
San Francisco or Palo Alto
OnsiteFull Time
interface.ai
interface.ai: Private agentic AI software provider serving community banks and credit unions.
5+ YOEBachelor's degree, 5+ years B2B SaaS experience with 3+ years in named-account/strategic CSM owning renewals and expansion; strong data fluency and executive-level communication.
CRM, CCaaS
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3d
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Enterprise - ServiceNow Business Process Consultant - CRM
Atlanta or Austin or Boston or Chicago or Cleveland or Columbus or Dallas or Denver or Detroit or Hartford or Houston or Indianapolis or Kansas City or Los Angeles or Miami or Minneapolis or Nashville or New York City or Oklahoma City or Philadelphia or Phoenix or Portland or Raleigh or Sacramento or Salt Lake City or San Antonio or San Diego or San Francisco or Seattle or St. Louis or Tampa or Washington or New Jersey or East Bay or Orange County or Silicon Valley
$130k-$232k/yr OnsiteFull Time
Slalom
Slalom: Business and technology consulting firm.
3+ YOERequires 3+ years of ServiceNow functional consulting experience, 3 full-lifecycle implementations, expertise in a CRM workflow, CSA, CSM, and process certification; executive communication and workshop leadership required.
ServiceNow, Logik.io, Flow Designer, CMDB, Reporting/Performance Analytics, CRM, ERP, CTI, BPMN
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Value Consultant
Austin or Boulder or Los Angeles or Portland or Atlanta or Salt Lake City or Waterloo or Boston or Seattle or Montreal or Calgary or San Francisco or Vancouver or Toronto or Edmonton or Chicago or Canada or United States
$210k-$255k/yr RemoteFull Time
Ashby: Private recruiting software providing ATS, CRM, sourcing, scheduling, analytics, and AI tools to hiring teams.
5+ YOE5+ years value consulting/value engineering in SaaS, strong discovery and executive communication, experience building frameworks and impact assessments, ability to enable SEs and CSMs and translate outcomes to business stakeholders.
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3mo
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Customer Success Manager
San Francisco, California, United States
$140k-$180k/yr HybridFull Time
Magnitude
Magnitude: Cybersecurity software serving enterprise security teams with autonomous AI for continuous third-party and Nth-party risk management.
5+ YOE5+ years enterprise B2B CSM experience, 8+ years total in enterprise SaaS, bachelor’s in a technical field (or equivalent), strong executive relationship, analytical, program management, and technical troubleshooting skills.
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3w
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Retail Sales - Temporary - Part Time
San Francisco, California, United States
$30-$35/hr OnsitePart Time, Temporary
San Francisco Wine Trading Company
San Francisco Wine Trading Company: Private online fine-wine retailer serving enthusiasts and collectors with curated wines, storage, and personalized consultation.
3+ YOERequires 3+ years of wine industry experience, 2+ years of retail experience, fine wine market knowledge, strong communication and writing skills, and MS Office proficiency. WSET, CSW, or CSM preferred.
Microsoft Office
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1mo
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Senior Customer Success Manager
United Kingdom or United States or San Francisco
£66k-£98k/yr RemoteFull Time
6sense
6sense: Private B2B revenue-intelligence and account-based marketing software serving sales and marketing teams.
1+ YOEBA/BS required. 1-3 years CSM/account management/consulting experience (SaaS/tech preferred). Experience with enterprise/global customers, ROI-driven adoption, travel ~30%, strong communication and analytical skills.
6sense, Tableau, Domo, MicroStrategy, Marketo, Eloqua, Pardot, Salesforce, Microsoft Dynamics, LinkedIn Learning, Greenhouse Software
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2mo
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Senior Manager of Customer Success (Enterprise)
United States or San Francisco or Los Angeles or Chicago or New York City
$160k-$175k/yr RemoteFull Time
Owner.com
Owner.com: AI restaurant software platform helping independent U.S. restaurants grow online sales and manage digital operations.
7+ YOE3+ Mgmt7+ years in customer success/account management, 3+ years managing CSMs, experience with strategic high-ARR accounts, strong leadership, analytical and communication skills, familiarity with SaaS/restaurant tech and AI-driven solutions.
Owner, Owner.com, CRM, POS, online ordering, SaaS, AI
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2mo
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Customer success manager, enterprise
London or San Francisco or New York City or Denver or Paris or Berlin or Sydney or Mexico City or United States or Europe
HybridFull Time
Watershed
Watershed: Private enterprise sustainability software platform helping companies measure, report, and reduce environmental impacts.
5+ YOE5+ years CSM experience in SaaS with enterprise customers, proven success in EMEA, executive relationship management, strong communication and project management; willing to travel ~10% and work from London office four days/week.
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4d
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Executive Account Director, Regulated Industries
New York City or Seattle or San Francisco
$125k-$155k/yr HybridFull Time
LiveRamp
LiveRampNYSE: RAMP: Public data collaboration platform helping brands, publishers, retailers, and media platforms unify, activate, and measure data.
7+ YOEEnterprise B2B SaaS customer success experience in media buying, measurement, collaboration, or identity; 7+ years as a CSM/Account Director or 10+ customer-facing years with 4 in customer success; experience with $2M+ ARR accounts.
Salesforce, CRM Software
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2mo
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Senior Sales Recruiter
New York City or San Francisco or London or Los Angeles
$165k-$185k/yr HybridFull Time
Laurel
Laurel: AI timekeeping and work-intelligence software for law, accounting, and consulting firms.
5+ YOE5+ years full-cycle GTM recruiting at high-growth enterprise SaaS; experience hiring AEs, CSMs, SDRs, Solutions Engineers and sales leadership; strong outbound sourcing, candidate closing, interviewer calibration, and multi-geography hiring.
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2mo
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Customer Success Manager, MM/ENT
United States or San Francisco
$170k-$190k/yr RemoteFull Time
Nooks
Nooks: Nooks is an AI platform helping B2B sales teams research prospects, sequence outreach, dial, and coach reps.
5+ YOE5+ years B2B SaaS CSM experience managing 30+ accounts, 2+ years onboarding, familiarity with Outreach, Salesloft, Salesforce, HubSpot, Apollo, strong data and communication skills; PST-based candidates must be in SF office 3x/week.
Nooks, Outreach, Salesloft, Salesforce, HubSpot, Apollo
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2mo
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Property Manager (CRE)
San Francisco, California, United States
$111k-$130k/yr OnsiteFull Time
Cushman & Wakefield
Cushman & WakefieldNYSE: CWK: Global commercial real estate services firm.
3+ YOE3+ years property management experience; lease administration, budgeting, vendor/contract management, team leadership, finance and building operations knowledge; CPM/RPA/CSM or real estate license preferred; Bachelor's degree preferred; Microsoft Office proficiency.
Microsoft Office Suite
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2mo
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Technical Product Manager
Concord or California or United States
$90k-$110k/yr RemoteFull Time
Prowess Consulting
Prowess Consulting: Private technology consulting firm serving enterprise and mid-market companies with data, AI, engineering, content, and marketing services.
Product Owner/product management experience with software development teams, SCRUM, AI-assisted coding (Claude code preferred), managing offshore teams, product lifecycle ownership, BA/BS preferred, PMP/CSM desired; must reside in the Bay Area and work Pacific core hours.
SCRUM, Claude code
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2mo
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System Infrastructure / Platform Engineer, HPC Technology Department
Berkeley, California, United States
$139k-$268k/yr HybridFull Time
National Energy Research Scientific Computing Center
National Energy Research Scientific Computing Center: Conducts multidisciplinary research for national challenges.
8+ YOESenior-level Linux/HPC systems engineering experience (typically 8+ years), mastery of Linux, 4+ years managing large-scale Linux deployments, proficiency with bash and Python, containers, virtualization, cloud, storage, parallel filesystems, networking, DevOps, automation, and security.
Linux, bash, Python, Slurm, Kubernetes, Docker, Proxmox, VMware, AWS, Azure, GCP, identity and access management, iSCSI, NAS, Lustre, GPFS, VAST, InfiniBand, Slingshot, RoCE, strace, lsof, ebpf, gdb, Gitlab, Jira, Chef, Foreman, Terraform, Ansible, Puppet, Perlmutter, Spin Kubernetes platform, Cray, HPE, CSM, COS, Scrum, Kanban
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4d
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Account Executive - Telecom, Media and Technology- Consulting Services
San Francisco or California
RemoteFull Time
NewRocket
NewRocket: Private IT services and consulting firm helping enterprises implement ServiceNow and AI workflows.
8+ YOERequires 8+ years selling ServiceNow-related, automation, AI, or competing SaaS services; technology-sector relationships; consulting sales experience; direct prospecting success; and willingness to travel. BA/BS preferred.
ServiceNow, Anthropic, Claude, ITSM, ITOM, CSM, HRSD
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