HiringCafe
Join our community

66 customer adoption manager jobs at 52 companies in Berkeley, CA

2w
Save
Mark Applied
Hide
Senior Customer Adoption Expert
Pleasanton, California, United States
$128k-$161k/yr HybridFull Time
BlackLine
BlackLineNASDAQ: BL: Provides cloud-based financial close and accounting automation software.
5+ YOEBachelor's degree in CS/IT or related, 5+ years in similar technical customer-facing role, deep accounting/finance knowledge, BlackLine and ERP integration experience, strong problem-solving and communication skills.
BlackLine, ERP, LinkedIn Learning, Coursera, Udemy
Job PostingView all
5d
Save
Mark Applied
Hide
Manager, Adoption Strategy
San Francisco, California, United States
$158k-$168k/yr HybridFull Time
Ironclad
Ironclad: AI platform for digital contract lifecycle management
6+ YOE1+ MgmtBachelor's degree,6+ years in AI/technical consulting or customer success including 1+ years people management,experience with enterprise AI platforms (e.g., Salesforce Agentforce, Moveworks, Copilot),strong executive communication and change management skills.
Salesforce Agentforce, Moveworks, Copilot
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Training & Adoption Specialist(SaaS)
United States or British Columbia or Ontario or San Francisco
$105k-$124k/yr RemoteFull Time
Swiftly
Swiftly: Provides a transit data platform for public transportation agencies.
3+ YOE3+ years in customer training/L&D/customer success, instructional design, change management, in-person and virtual training for SaaS, comfortable with GTFS/AVL concepts and AI tools, travel 8–14 times/year.
GTFS, AVL, AI tools, E-Verify
Job PostingView all
6d
Save
Mark Applied
Hide
Strategic AI adoption lead (West)
San Francisco or Seattle
$168k-$220k/yr HybridFull Time
Writer
Writer: Platform for building and deploying enterprise generative AI agents.
9+ YOE9+ years customer success/activation experience owning adoption, building champion networks, running workshops, and driving measurable outcomes; strong facilitation, program management, and technical aptitude.
Job PostingView all
2w
Save
Mark Applied
Hide
Manager, Technical Adoption, AMER
Denver or Colorado or San Francisco or California or Massachusetts or Boston or Novi or Atlanta or Portland
$97k-$174k/yr HybridFull Time
Autodesk
AutodeskNASDAQ: ADSK: Developing software for architecture, engineering, and entertainment industries.
5+ YOE5+ years leading teams in SaaS or customer success, bachelor’s degree required (advanced degree preferred), strong communication and cross-functional collaboration, ability to travel up to 30%.
Job PostingView all
1mo
Save
Mark Applied
Hide
Sr. Manager, Capability Engineering & AI Adoption — APJ
Singapore or New South Wales or San Francisco or Japan or India or Korea or New Zealand
OnsiteFull Time
Databricks
Databricks: A unified platform for data analytics and artificial intelligence.
Experience leading technical customer-facing teams, deep knowledge of lakehouse architecture, data engineering/ETL, data governance and generative AI, hands-on prototyping experience, APJ market experience and willingness to travel extensively.
Databricks Apps, Genie, Apache Spark, Delta Lake, MLflow
Job PostingView all
1mo
Save
Mark Applied
Hide
VP of Customer Success & Adoption
Santa Clara, California, United States
$360k-$380k/yr OnsiteFull Time
Forward Networks
Forward Networks: Provides a digital twin platform for enterprise network management.
12+ YOE6+ Mgmt12+ years in customer success with 6+ years in leadership; proven experience building/scaling CS functions, driving adoption, improving NRR/GRR, reducing churn; data fluency, commercial instincts, strong communication and coaching skills.
Gainsight, Catalyst, Vitally, ChurnZero
Job PostingView all
3mo
Save
Mark Applied
Hide
Customer Success Manager
San Francisco, California, United States
OnsiteFull Time
Modernloop
Modernloop: Automation for talent operations
1+ YOEOnboarding, adoption, relationship management; monitor health metrics; proactive support; upsell opportunities; strong communication.
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Success Manager
Redwood City, California, United States
OnsiteFull Time
Waystation
Waystation: AI-native procurement platform for consumer packaged goods.
Operator background with experience managing customer accounts, onboarding, driving adoption and expansion; procurement/CPG/food exposure preferred; strong ownership, communication, and ability to build lightweight automations.
Claude Code
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Success Manager
San Francisco, California, United States
$87k-$139k/yr HybridFull Time
Box
BoxNYSE: BOX: Provides cloud-based content management and secure file sharing services.
2+ YOE2+ years customer success or account management experience managing a book of business; strong relationship, communication, and operational skills; ability to lead demos and drive adoption; hybrid San Francisco-based with regional travel as needed.
Job PostingView all
2mo
Save
Mark Applied
Hide
Agentic Customer Success Manager, Senior Manager
San Francisco, California, United States
$123k-$227k/yr RemoteFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
6+ YOE3+ Mgmt6+ years in customer success or enterprise SaaS; 3+ in adoption/change management; governance, analytics, and consumption management experience; AI/LLM fluency preferred.
Salesforce Data Cloud, Agentforce, Telemetry
Job PostingView all
1w
Save
Mark Applied
Hide
Customer Success Manager
Lehi or Raleigh or Santa Clara
$82k-$171k/yr OnsiteFull Time
Pure Storage
Pure StorageNYSE: PSTG: Provides all-flash enterprise data storage and management solutions.
Experience owning an enterprise or subscription account portfolio, driving adoption and retention, strong executive communication, cross-functional collaboration, and data-driven customer advocacy.
Job PostingView all
1mo
Save
Mark Applied
Hide
Manager, Customer Success
Mountain View or Chicago
HybridFull Time
ThoughtSpot
ThoughtSpot: AI-powered search and analytics platform for business data insights.
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
Spotter, SpotterViz, LLMs
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Success Manager
North America or San Francisco or New York City or London
RemoteFull Time
Linear
Linear: Sue tracking and project management software for software teams.
5+ YOE5+ years in technical customer-facing roles, SaaS/startup experience, strong organization and communication skills, experience partnering with product/engineering, skilled at onboarding and driving product adoption.
Job PostingView all
4d
Save
Mark Applied
Hide
Customer Experience Manager
San Jose or Carlsbad or Phoenix
$192k-$244k/yr HybridFull Time
Cisco
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
Bachelor's+12 or Masters+8 (or equivalent experience). Associate-level certification (CCNA) expected. Extensive experience driving software/service adoption, customer engagement, and financial accountability across enterprise accounts.
Job PostingView all
6d
Save
Mark Applied
Hide
Sr. Customer Success Manager
Boston or New York or San Francisco or United States
HybridFull Time
Prudentia Sciences
Prudentia Sciences: AI-powered due diligence and valuation platform for life sciences.
5+ YOE5+ years in customer success or related roles in biopharma/life sciences, strong drug development knowledge, technical aptitude, communication skills, and ability to drive adoption and renewals.
HubSpot
Job PostingView all
2mo
Save
Mark Applied
Hide
Customer Success Manager, Enterprise & Onboarding
San Mateo or Provo or Canada or United States
$128k-$180k/yr RemoteFull Time
GC AI
GC AI: AI-powered legal platform for in-house legal teams.
3+ YOE3+ years in B2B SaaS customer success owning onboarding, adoption, renewals, and expansion; strong presentation, stakeholder management, data-driven renewal skills, and comfort with technical products in startup settings.
Job PostingView all
1mo
Save
Mark Applied
Hide
AI Customer Success Manager
San Francisco, California, United States
$93k-$123k/yr HybridFull Time
Productboard
Productboard: Software for managing product strategy and customer-driven roadmaps.
B2B SaaS post-sales experience managing accounts through activation, adoption, and renewal; 1–2 years hands-on AI experience; product management knowledge; familiarity with Jira, Slack, and Salesforce; strong communication and consultative skills.
Productboard, Spark, Jira, Slack, Salesforce
Job PostingView all
3mo
Save
Mark Applied
Hide
Manager of Customer Success, SMB
Salt Lake City or Boston or New York City or San Mateo
HybridFull Time
Overjet
Overjet: AI platform for dental diagnostics and practice management.
5+ YOE2+ MgmtLead a Customer Success team; drive retention, adoption, and expansion in SMB segment; build CS strategy and playbooks.
Salesforce, Gainsight
Job PostingView all
5d
Save
Mark Applied
Hide
Customer Success Manager - San Francisco
San Francisco, California, United States
$85k-$135k/yr OnsiteFull Time
Flai
Flai: AI communications platform for automotive dealerships.
Proven customer success experience owning accounts, driving adoption and retention in early-stage B2B SaaS; strong communication, CRM hygiene, and operational discipline.
CRM, DMS
Job PostingView all

Explore Jobs

Expand Your Job Search