3mo
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Hybrid-Customer Experience Lead
Orange, California, United States
$45k-$67k/yr HybridFull Time
3+ YOEMinimum three years of customer service experience; lead experience preferred; high school diploma required; college courses preferred; bilingual in English/Spanish preferred.
3mo
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Customer Experience Lead
Los Angeles or Austin
OnsiteFull Time
3+ YOE3-5 years in customer support/experience with metrics ownership; strong written communication; leadership/mentoring experience; ability to analyze trends and communicate insights; detail-oriented with bias toward action.
AI workflows, support platforms, macros/templates, analytics dashboards, knowledge bases
1mo
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Customer Experience Lead
Ontario, California, United States
$26-$27/hr OnsiteFull Time
High school diploma required; leadership and coaching experience, strong verbal/written communication, customer complaint resolution, KPI and inventory familiarity, ability to train and mentor staff.
CRM, spreadsheets
1mo
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SANTA ANA CUSTOMER EXPERIENCE SHIFT LEAD
Santa Ana, California, United States
$23-$24/hr OnsitePart Time
1+ MgmtLead and coach front-line staff, resolve escalated customer issues, oversee on-shift training, require 1+ years supervisory experience and top rope certification; familiarity with Google Suite and Rock Gym Pro preferred.
Gmail, Google Sheets, Google Docs, Google Drive, Rock Gym Pro
2mo
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Customer Experience Manager
Irvine, California, United States
$18-$23/hr OnsiteFull Time
Retail management experience preferred; lead front-end operations, manage KPIs, and coach a customer experience team.
2w
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Manager, Customer Experience
Brea, California, United States
$101k-$122k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer experience/order management in CPG/food/retail, 3+ years leading managers, deep SAP SD and ERP experience, strong analytics, stakeholder management, and operational strategy skills.
SAP, Sales & Distribution (SD), ERP, SPS Commerce
3d
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Customer Experience Lead-Los Cerritos PINK
Cerritos, California, United States
$20-$25/hr OnsiteFull Time
Retail experience preferred; ability to lead associates, drive sales, maintain visual standards, use mobile devices and headsets, lift up to 40 lbs, and work nights/weekends.
1mo
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Customer Experience Lead (Keyholder) - Glendale, California - New Store Opening
Glendale, California, United States
$26-$30/hr OnsiteFull Time
2+ YOE2+ years retail customer-facing experience; ability to work flexible hours including evenings, weekends, and holidays; strong customer service, problem solving, coaching, and organizational skills; preferred luxury/consignment experience and proficiency with Google Suite and Salesforce.
Google Suite, Salesforce, Mac iOS
1mo
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Lead Experience Guide (Lead Front Desk Associate)
Woodland Hills, California, United States
$22/hr OnsiteFull Time
Sales/guest service experience; leadership or supervisory experience; strong communication; detail-oriented; team player.
2mo
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Customer Service Representative Lead
Long Beach, California, United States
$21-$26/hr OnsiteFull Time
National Veterinary Associates: Operates a network of veterinary hospitals and pet resorts.
Veterinary experience required; prior CSR Lead or front desk supervisory experience preferred; strong client communication, conflict resolution, and leadership skills; familiarity with veterinary practice management software; ability to multitask in a fast-paced environment.
Avimark, eVet, Cornerstone
1mo
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LEAD CUSTOMER REGISTRATION REPRESENTATIVE
Los Angeles, California, United States
$24-$29/hr OnsiteFull Time
2+ YOEHigh school diploma; 2+ years medical clerical front-office experience; English and Spanish fluency; proficient with computer systems and phone equipment; strong customer service.
EMR, Office Suite, Telephone System, Computer
2w
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Customer Service Manager, Airport Customer Experience Administration - LAX
Dallas or Los Angeles
OnsiteFull Time
2+ MgmtLead and coach frontline airport teams to ensure safe, reliable operations and exceptional customer service; high school/GED required; preferred 2 years leading others; familiarity with JCBA and Microsoft Office.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Customer Service Lead
Commerce, California, United States
$19-$20/hr OnsiteFull Time
2+ YOE2+ years customer service/support experience with team management; experience with customer service platforms/CRM, data-driven performance analysis, strong communication, process building, and experience managing overseas teams.
TikTok Shop, Shopify, Whatnot, CRM
1mo
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Lead, Customer Advocacy
Canada or United States or Los Angeles or San Francisco
$89k-$139k/yr RemoteFull Time
3+ YOE5+ Mgmt5+ years people management (or equivalent), 3+ years customer support/complaint resolution, experience with QA, escalations, vendor management, SLAs/KPIs, strong analytical, communication, and stakeholder management skills.
1mo
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Customer Support Team Lead, 3rd Shift
Irvine, California, United States
RemoteFull Time
0+ YOEHigh school diploma or GED required; 0-2 years customer service/call center experience required. Proficient with Microsoft Office, Chrome, Edge, Microsoft Teams; strong communication, analytical, troubleshooting, and multitasking skills. Ability to work holidays/weekends; travel ~10%.
Microsoft Office, Chrome, Edge, Microsoft Teams
5d
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Retail Customer Service Lead
Mesa or Waterloo or San Francisco or Los Angeles
OnsiteFull Time
2+ YOE2+ years retail customer-focused experience, leadership preferred; full-time availability with evenings/weekends/holidays; computer proficiency; strong communication; ability to lift up to 50+ lbs.
POS
1mo
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Customer Service Lead
San Diego or Los Angeles or Dallas
$26-$30/hr OnsiteFull Time
Leasing operations and client-relations expertise, advanced problem-solving, leadership/mentoring experience, ability to handle escalations, strong attention to detail, and proficiency with leasing systems; ~15% travel.
The Seamless Lease Connection, CDK, Reynolds & Reynolds, UKG Wallet
2w
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Studio Experience Lead - Costa Mesa, CA
Costa Mesa, California, United States
$25-$29/hr OnsiteFull Time
High school required; responsible for studio operations, client experience, sales targets, coaching (5 classes/week quota), team leadership, flexible schedule, ability to lift 30 lbs, strong communication and customer service skills.
Axle
1mo
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Retail Customer Service Lead
Santa Ana, California, United States
$18-$31/hr OnsiteFull Time
2+ YOE2+ years retail experience, leadership preferred; full-time availability including evenings, weekends, and holidays; proficiency with POS/computer apps; strong communication, organizational skills; able to lift up to 50+ lbs.
POS
1w
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Regional Manager Donor Experience
Carson, California, United States
$70k-$75k/yr FieldFull Time
5+ YOE5+ years multi-site leadership in retail/hospitality/nonprofit, KPI-driven performance management, strong coaching/communication/analytical skills, ability to travel extensively and lead frontline teams.
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