Samyang America: Distributes and markets instant noodles and packaged food products.
8+ YOE3+ Mgmt8+ years in customer experience/order management in CPG/food/retail, 3+ years leading managers, deep SAP SD and ERP experience, strong analytics, stakeholder management, and operational strategy skills.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school diploma, minimum 2 years management experience, strong communication, multitasking, and customer service skills; ability to move merchandise and work flexible schedule.
RxSightNASDAQ: RXST: Develops and manufactures adjustable intraocular lenses for cataract surgery.
5+ YOE3+ Mgmt5+ years customer service experience with 3+ years leadership in Customer Service/Shared Services/BPO; Bachelor’s required, MBA preferred; deep Lean methodology and operational excellence expertise; experience with quality analytics, WFM, and client relations.
Harbinger: Produces electric chassis platforms for medium-duty commercial transport vehicles.
8+ YOE8+ years in customer experience or account management, Bachelor\u0002s degree, strong communication, analytical and stakeholder management skills, experience with dealer or fleet relationships, advanced computer/reporting proficiency.
Billingsley Company: Develops, builds, and manages commercial and residential real estate properties.
2+ YOE2+ years customer service or management experience preferred, proficiency with Microsoft Office and property management systems, valid driver’s license, ability to work weekends, strong communication, conflict resolution, ledger knowledge, and ability to lift up to 50 lbs.
Microsoft Office, RealPage, OneSite, ActiveBuilding, Knock, CRM
Ever: Operates an AI-native retail platform for electric vehicles.
5+ YOE5+ years customer experience leadership, ticketing/CRM configuration, cross-functional partnership, data-driven reporting, people management and occasional travel between hubs.
Gold Star Foods: Distributes food and nutritional products to educational institutions.
High school diploma required; leadership and coaching experience, strong verbal/written communication, customer complaint resolution, KPI and inventory familiarity, ability to train and mentor staff.
Hyundai Capital: Provides automotive financing and insurance services for vehicle customers.
8+ YOE3+ MgmtMinimum 8 years in CX, journey management, or related strategy; 3+ years supervisory experience; bachelor’s degree preferred; expertise in journey mapping, analytics, and stakeholder influence.
Hyundai Capital: Provides automotive financing and leasing for Hyundai Motor Group.
8+ YOE3+ Mgmt8+ years in customer experience strategy or related field, 3+ years supervisory experience, bachelor\u0002s degree preferred, deep journey-mapping and analytics expertise, strong cross-functional influence and leadership.
TestEquity: Distributor of electronic test solutions and production equipment.
3+ YOEHandle inbound calls, assist with orders and quotes, respond to customer inbox and web chat, manage smaller accounts; requires HS/GED, 3+ years sales-related customer service, Microsoft Office and ERP experience, strong communication and attention to detail.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Truemed: Facilitates tax-free HSA and FSA payments for wellness merchants.
3+ YOE3-5 years in customer support/experience with metrics ownership; strong written communication; leadership/mentoring experience; ability to analyze trends and communicate insights; detail-oriented with bias toward action.
AI workflows, support platforms, macros/templates, analytics dashboards, knowledge bases
Vitality Institute: Manufactures medical-grade chemical peels and clinical skincare products.
Provide inbound/outbound support, manage orders in NetSuite, log interactions in HubSpot, multi-system agility, strong organization and communication; located in/near Greater Los Angeles preferred.
Victoria's Secret & Co.NYSE: VSCO: Retailer of lingerie, apparel, and beauty products.
Experience in retail leadership; ability to lead a team, drive sales, coach associates, manage payroll, and maintain visual standards. Flexible schedule including nights/weekends.
Veritiv: Distributes packaging, facility, and print products and solutions.
3+ YOE3+ years customer service experience, strong communication and problem-solving, CRM experience (Salesforce.com preferred), Microsoft Office proficiency, ability to manage orders, billing, and cross-functional relationships. Bachelor's degree preferred.
Sender One: Operates premium indoor climbing gyms and fitness centers.
1+ YOE1+ years supervisory experience, climbing and belay skills, Google Suite, Paycom and Rock Gym Pro familiarity, coaching/instructing experience, weekend and evening availability.
Alignment HealthNASDAQ: ALHC: Provides Medicare Advantage plans and coordinated clinical services for seniors.
3+ YOEMinimum three years of customer service experience; lead experience preferred; high school diploma required; college courses preferred; bilingual in English/Spanish preferred.