409 customer experience lead jobs at 191 companies in Intercourse, PA
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Customer Experience Lead - Full Time
Pottstown, Pennsylvania, United States
$14/hrOnsitePart Time
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOECustomer service mindset, leadership and coaching ability, communication and problem-solving skills, organization, flexibility for nights, weekends, and holidays; 1+ year retail experience preferred.
Sloomoo Institute: Operates interactive sensory museums centered on slime and creative play.
Operational management experience in guest-facing venues, strong communication and organizational skills, ability to manage and coach hourly teams, knowledge of safety and accessibility requirements.
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation. High school diploma/GED and retail leadership experience are preferred.
Provide friendly, accurate front‑end service; perform cashier and service center tasks; meet physical requirements including standing and lifting; effective communication and customer service skills; able to learn multiple tasks and systems.
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOERequires 2+ years of retail experience in a customer-focused environment, computer proficiency, strong communication and organizational skills, and flexibility for evenings, weekends, and holidays.
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
Par Mar Stores: Regional convenience store chain and fuel retailer.
1+ YOEAt least one year of retail experience; strong leadership, communication, and customer service skills; valid state driver’s license and insured vehicle; knowledge of food handling and safety; high school diploma preferred.
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Herschend Family Entertainment: Operates theme parks, water parks, and family entertainment centers.
1+ YOERequires 1+ year hospitality or front desk experience, fluent English, customer service and problem-solving skills, Microsoft Office proficiency, flexible availability, and reliable transportation. Supervisory experience preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Point-of-Sale (POS), PCI
Transwall: Manufactures and installs custom architectural glass wall systems.
5+ YOE5-10 years in customer service, inside sales, or commercial operations; strong HubSpot, reporting, communication, and process improvement skills; manufacturing or construction products experience preferred.
Associate Care Lead, Global Customer Care (5 Days Onsite)
Ambler, Pennsylvania, United States
$60k-$70k/yrOnsiteFull Time
Phenom: AI-powered software platform for talent acquisition and management.
2+ YOE2+ years customer support/success experience in SaaS, strong communication, problem-solving, CRM/support platform experience, comfort with integrations/APIs/SSO, ability to manage priorities in fast-paced environment.
Salesforce, Service Now, Jira, APIs, Single Sign-On (SSO)
Customer Service Lead- Quentin Family Medicine (Full Time/Day & Evening Shift)
Lebanon, Pennsylvania, United States
OnsiteFull Time
Penn Medicine: Academic health system providing clinical care and medical research.
1+ YOEHigh school diploma or GED plus 1+ year in customer service, revenue cycle, clerical or administrative support, computer use, and Epic or equivalent EMR experience.
Retail Lead Associate (Reduced-Time), Customer Experience Operations
Lancaster, Pennsylvania, United States
$19/hrOnsitePart Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
1+ YOEHigh school diploma or equivalent, age 18+, and 1+ year of retail, customer-facing, floor leader, leadership, or Amazon experience. Training experience preferred.
Customer Service Team Lead Job (Radnor, PA, United States)
Radnor, Pennsylvania, United States
OnsiteFull Time
ArkemaEuronext Paris: AKE: Global manufacturer of specialty chemicals and advanced materials.
5+ YOE2+ MgmtBachelor's degree required (Business or Supply Chain preferred); 5+ years customer service/supply chain experience and 2+ years leadership; advanced SAP and intermediate Microsoft Office skills; strong leadership, analytical, and order management expertise.
SAP, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Pep Boys: Offers comprehensive automotive repair and maintenance services nationwide.
3+ YOEHigh school diploma or equivalent, 3+ years service experience, valid driver\u0019s license, automotive service knowledge, ability to lift 50 lbs, strong communication and coaching skills.
Data-Core Systems: Provides IT consulting, software development, and business process services.
10+ YOERequires 10 years of Microsoft CE implementation and CRM development experience, 5 years as a Microsoft-certified solution architect, Azure AI and Machine Learning experience, integration and migration expertise, and a bachelor's degree preferred.
Microsoft Dynamics CE, SAP BRIM, Microsoft .NET, JavaScript, Python, React, SSIS, Reporting Services, Azure AI, Machine Learning, Microsoft Dynamics CRM, Copilot, Dynamics Contact Center, Microsoft ADO Testing Module
Associate Care Lead, Global Customer Care (5 Days Onsite)
Ambler, Pennsylvania, United States
$60k-$70k/yrOnsiteFull Time
Phenom: AI-powered talent experience platform for hiring and retaining talent.
2+ YOE2–4+ years in customer support or customer success within SaaS, strong communication, problem-solving, relationship-building, experience with CRM/support tools, comfort with APIs/SSO, must reside within 50 miles of Ambler, PA; no visa sponsorship.
Salesforce, Service Now, Jira, APIs, Single Sign-On (SSO)
Bass Pro Shops: Operates outdoor retail stores and manufactures recreational fishing boats.
2+ YOEHigh school diploma, 2+ years retail sales experience, supervisory experience preferred, ability to perform retail math and presentations, PC/point-of-sale proficiency, strong interpersonal skills.