64 customer support lead jobs at 32 companies in Intercourse, PA
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
3w
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PT Customer Lead (540126)
Hanover, Pennsylvania, United States
OnsitePart Time
Provide customer service and support in retail store operations; may lead customer-facing activities.
1mo
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Support Lead
Springfield, Pennsylvania, United States
$12/hr OnsitePart Time
1+ YOEHigh school diploma, minimum 1 year management experience, strong communication, multitasking, and customer service skills; ability to lift up to 25 lbs and work flexible schedules.
3w
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Associate Care Lead, Global Customer Care (5 Days Onsite)
Ambler, Pennsylvania, United States
$60k-$70k/yr OnsiteFull Time
2+ YOE2+ years customer support/success experience in SaaS, strong communication, problem-solving, CRM/support platform experience, comfort with integrations/APIs/SSO, ability to manage priorities in fast-paced environment.
Salesforce, Service Now, Jira, APIs, Single Sign-On (SSO)
5d
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Customer Service Lead- Quentin Family Medicine (Full Time/Day & Evening Shift)
Lebanon, Pennsylvania, United States
OnsiteFull Time
1+ YOEHigh school diploma or GED plus 1+ year in customer service, revenue cycle, clerical or administrative support, computer use, and Epic or equivalent EMR experience.
Epic, Electronic Medical Record (EMR)
3w
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Associate Care Lead, Global Customer Care (5 Days Onsite)
Ambler, Pennsylvania, United States
$60k-$70k/yr OnsiteFull Time
2+ YOE2–4+ years in customer support or customer success within SaaS, strong communication, problem-solving, relationship-building, experience with CRM/support tools, comfort with APIs/SSO, must reside within 50 miles of Ambler, PA; no visa sponsorship.
Salesforce, Service Now, Jira, APIs, Single Sign-On (SSO)
1mo
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Lead Customer Solutions Scientist
Wilmington or Spring House
$122k-$166k/yr OnsiteFull Time
3+ YOEAdvanced degree in life sciences,3+ years pharma/biotech experience,strong communication,customer-facing technical expertise,ability to design studies and support commercial implementation.
3w
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Associate Care Lead, Global Customer Care (5 Days Onsite)
Ambler, Pennsylvania, United States
$60k-$70k/yr OnsiteFull Time
2+ YOE2–4+ years in customer support/success within SaaS, strong communication, problem-solving, relationship-building, comfortable with integrations/APIs/SSO, ability to manage priorities in a fast-paced environment.
Salesforce, Service Now, Jira, APIs, Single Sign-On (SSO)
2w
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Lead Member Specialist - Support Center
Harrisburg, Pennsylvania, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED and 2+ years of customer service experience, or equivalent education and experience. Contact center, dispatch, lead, or supervisory experience preferred.
telephone, email, text, live agent chat
1mo
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Lead Customer Engineer - Power Solutions
Yocumtown, Pennsylvania, United States
OnsiteFull Time
2+ YOEBachelor's in mechanical or related field, 2+ years technical support experience in the connector industry; proficiency with Creo and Windchill/3D modeling and PDM; knowledge of server/storage/data center architectures and industry specs preferred; strong communication.
Windchill, Creo, Microsoft Office
1mo
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Lead Customer Engineer - Power Solutions
Yocumtown, Pennsylvania, United States
OnsiteFull Time
2+ YOEBachelor's in mechanical engineering or related, minimum 2 years technical support experience in the connector industry, proficiency with Creo and Windchill, MS Office skills, knowledge of server/storage architectures and industry specs preferred; some travel required.
Windchill, Creo, Microsoft Office
2mo
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Lead IT Support Specialist, Fulfillment Center
Allentown, Pennsylvania, United States
$20-$30/hr OnsiteFull Time
2+ YOEHigh school/GED and 2+ years IT customer-facing or technical support experience; experience with PCs, printers, RF hardware, Windows, MS Office, Windows Server, Unix/AIX, iSeries/AS400, vSphere/VMware; able to lift/transport equipment; willing to work varied shifts and travel up to 10%.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet Explorer, Windows Server, Unix, AIX, iSeries/AS400, vSphere, VMware, Visual Basic, HTML, PHP, ASP, Microsoft Access, SQL
3d
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FT Lead Assoc Dairy - 6582
Parkesburg, Pennsylvania, United States
OnsiteFull Time
Leads dairy department operations in a grocery retail store while supporting team members, customers, and community service.
1w
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Work From Home - Client Support Manager
Brookside, Delaware, United States
RemoteFull Time
Requires customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
1mo
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Shift Lead
Elkton, Maryland, United States
$18/hr OnsiteFull Time
Provide operational support during shifts, direct team workflows, ensure safety/cleanliness, greet customers, and follow company procedures; high school preferred, valid ID/background check required.
Microsoft Excel
2mo
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Inside Sales & Operations Support Specialist
New York City or Wyomissing or Philadelphia or Baltimore
OnsiteFull Time
Support design studio operations, generate and qualify leads, provide technical/design consultations, use Salesforce and AV tech, strong customer service and organizational skills; college degree preferred; ability to travel.
Salesforce, AV
2mo
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Sales Lead - Tanger Outlets at Hershey
Hershey, Pennsylvania, United States
OnsitePart Time
Retail leadership supporting customer experience and associate development; 6 months retail sales and management experience preferred; POS and general technology proficiency; flexible availability including evenings, weekends, and holidays.
point-of-sale system
5d
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Patient Access Shift Lead Associate - Revenue Cycle Patient Access
Hershey, Pennsylvania, United States
OnsiteFull Time
2+ YOEHigh school diploma or equivalent and 2 years of customer service experience, including at least 1 year on a registration-based team. Associate degree, medical terminology, and hospital experience preferred.
1mo
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TSS Lead Coordinator
Reading, Pennsylvania, United States
OnsiteFull Time
Penske Truck Leasing: Provides commercial truck leasing, rental, and vehicle maintenance services.
1+ YOEHigh school diploma, 1+ years customer service and call center/dispatch or trucking experience, strong communication, analytical and problem-solving skills, intermediate computer literacy, ability to develop a team, and regular attendance.
1w
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Lead Front Desk Coordinator
Sellersville, Pennsylvania, United States
OnsiteFull Time
5+ YOEHigh school diploma required, five years of medical receptionist experience, computer data entry, medical terminology, and strong customer service skills; Epic and insurance experience preferred.
Epic
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