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896 customer experience lead jobs at 351 companies in Pennsylvania

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Customer Experience Lead - Full Time
Quakertown, Pennsylvania, United States
$14/hr OnsitePart Time
Burlington Stores
Burlington StoresNYSE: BURL: National off-price retail chain offering discounted branded merchandise.
1+ YOECustomer service and leadership skills, strong communication and problem-solving abilities, organization, flexibility, and 1+ year of preferred retail experience.
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6d
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Experience Lead
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Sloomoo Institute
Sloomoo Institute: Interactive slime-experience serving children and adults with sensory play, custom slime, events, and slime products.
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
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1mo
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Lead Customer Experience Technician
Easton, Pennsylvania, United States
OnsiteFull Time
Victaulic
Victaulic: Global leader in mechanical pipe joining and flow control systems.
3+ YOEHigh school diploma required; 3+ years customer-facing technical or trades experience; public speaking, fabrication, testing, precision measurement, ISO/NIST familiarity, strong organization and safety focus.
NIST, ISO calibration standards, fabrication equipment, hydraulic testing systems, precision measurement tools, data collection systems
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1w
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Guest Experience Lead | Suburban Square
Ardmore, Pennsylvania, United States
$23-$26/hr OnsiteFull Time
lululemon
lululemonNASDAQ: LULU: Innovative performance apparel for athletic pursuits.
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation. High school diploma/GED and retail leadership experience are preferred.
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1w
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PT Customer Lead (544299)
Mercersburg, Pennsylvania, United States
OnsitePart Time
Food Lion
Food Lion: Regional grocery chain committed to affordable, fresh food.
Customer lead role in retail operations; specific experience and qualification requirements are not stated.
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4w
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PT Customer Lead
Hanover, Pennsylvania, United States
OnsiteFull Time
Food Lion
Food Lion: Regional grocery chain committed to affordable, fresh food.
Provide friendly, accurate front-end customer service including cashiering, bagging, cart retrieval, and light lifting; must meet age and physical requirements and learn technical tasks.
computer, smart devices, cash register, lottery machine, scanner, calculator
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2w
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Parkway Visitor Experience Shift Lead
Philadelphia, Pennsylvania, United States
$18-$19/hr OnsitePart Time
Philadelphia Visitor Center Corporation
Philadelphia Visitor Center Corporation: Pennsylvania nonprofit visitor-services organization operating Philadelphia visitor centers, retail shops, event space, and visitor transit for travelers.
2+ YOERequires 2+ years of customer service or hospitality experience, strong delegation, organization, problem-solving, multitasking, and Philadelphia-area knowledge. College degree preferred.
ecommerce applications, point-of-sales system, map and transit applications, web applications
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3mo
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Lead Customer Service Associate
Oakdale, Pennsylvania, United States
OnsiteFull Time
Par Mar Stores
Par Mar Stores: Convenience store and fuel retailer operating across multiple states.
1+ YOELead role requiring retail experience, leadership, strong communication, customer service, and a valid driver’s license; prior retail management preferred.
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1mo
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Retail Full-time Customer Experience Coordinator - TJ Maxx Cranberry Commons
Cranberry Township, Pennsylvania, United States
$14-$15/hr OnsiteFull Time
T.J. Maxx
T.J. MaxxNYSE: TJX: TJ Maxx is a U.S. off-price retailer selling brand-name apparel, footwear, accessories, jewelry, and home fashions.
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience preferred; ability to lead front-end Associates, train/coaching, handle POS coverage, promote loyalty programs, and work flexible schedule including nights and weekends.
POS
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3w
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Customer Experience Supervisor I - Uniontown Mall
Uniontown, Pennsylvania, United States
$20-$25/hr OnsiteFull Time
JCPenney
JCPenney: Iconic American department store retailer of apparel and home goods.
Lead and coach store associates, manage cashier and checkout operations, drive sales and service metrics, schedule staff, coordinate hiring and training, and support shrink and safety initiatives.
Point of Sale
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2mo
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Studio Experience Lead - Strip District, PA
Pittsburgh, Pennsylvania, United States
$26-$30/hr OnsiteFull Time
[solidcore]
[solidcore]: National boutique fitness offering high-intensity strength training.
High school education required; ability to lift 30 lbs and stand for long periods; flexible schedule including mornings, evenings, weekends and holidays; coaching and sales/customer-service experience preferred.
Axle
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2mo
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Vice President, Customer Success & Experience
Trevose, Pennsylvania, United States
$170k-$175k/yr HybridFull Time
Advertising Specialty Institute
Advertising Specialty Institute: Family-owned promotional-products technology, media, education, and events organization serving suppliers, distributors, and decorators worldwide.
10+ YOE5+ MgmtBachelor's degree required (MBA preferred); 10+ years in customer success/retention/account management; 5+ years leading teams; experience reducing churn and driving adoption in recurring revenue models; data-driven and cross-functional collaborator.
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1mo
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
TransUnion
TransUnionNYSE: TRU: Global information and insights providing credit reporting and risk management.
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
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2mo
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Visitor Experience Associate
Philadelphia, Pennsylvania, United States
$13/hr OnsiteSeasonal, Part Time
Pennsylvania Academy of the Fine Arts
Pennsylvania Academy of the Fine Arts: Nonprofit American art museum and art school serving artists, students, and the public in Philadelphia.
Provides visitor-facing service including greeting visitors, describing exhibitions, processing admissions and membership sales, leading tours; high school diploma or equivalent required; customer service/public speaking experience preferred; POS familiarity.
Point-of-Sale (POS) systems, Microsoft Word, PDF
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3w
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Dutch Wonderland Inn Lead Guest Experience Agent
Lancaster, Pennsylvania, United States
OnsiteFull Time
Dutch Wonderland
Dutch Wonderland: Family amusement park in Lancaster, Pennsylvania, serving families with young children through rides, shows, water play, and lodging.
1+ YOERequires 1+ year hospitality or front desk experience, fluent English, customer service and problem-solving skills, Microsoft Office proficiency, flexible availability, and reliable transportation. Supervisory experience preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Point-of-Sale (POS), PCI
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1mo
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Contact Center Customer Service Lead
Scranton, Pennsylvania, United States
$25/hr OnsiteFull Time
James Hardie
James HardieNYSE: JHX: The industry leader in exterior home and outdoor living solutions.
Provide multi-channel customer support, lead and coach team members, manage queues, perform basic technical troubleshooting in Salesforce and Five9, high school diploma required.
SalesForce, Five9, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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3w
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Retail Customer Service Lead
Philadelphia, Pennsylvania, United States
$14-$24/hr OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of customer-focused retail experience, schedule flexibility, computer proficiency, strong communication and organizational skills, and ability to lift up to 50 pounds.
POS
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1mo
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Customer Operations Lead
West Chester, Pennsylvania, United States
$71k-$85k/yr OnsiteFull Time
Transwall
Transwall: American manufacturer of demountable glass walls and movable partitions serving businesses, architects, designers, and contractors.
5+ YOE5-10 years in customer service, inside sales, or commercial operations; strong HubSpot, reporting, communication, and process improvement skills; manufacturing or construction products experience preferred.
HubSpot
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1mo
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Customer Service Team Lead
Morrisville, Pennsylvania, United States
$33-$45/hr OnsiteFull Time
Gelest
Gelest: U.S. specialty-chemicals manufacturer supplying silanes, silicones, metal-organics, and acrylate monomers to advanced technology markets.
5+ YOEHigh school diploma, minimum 5 years customer service experience (chemicals preferred), prior lead experience preferred, ERP/CRM and Microsoft Office proficiency, strong communication and problem-solving, able to lift 15 lb.
ERP systems, CRM systems, Microsoft Office
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2w
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Retail Customer Service Lead
King of Prussia, Pennsylvania, United States
OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
Requires 2+ years of retail experience in a customer-focused environment, full-time flexibility including evenings, weekends, and holidays, computer proficiency, communication, organization, and ability to lift up to 50 pounds.
Point-of-Sale (POS) systems
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