62 customer support lead jobs at 46 companies in Euless, TX
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Senior Manager, Customer Support (Customer Experience & Support Operations)
Dallas, Texas, United States
$162k-$287k/yrHybridFull Time
AuroraNASDAQ: AUR: Developing autonomous driving technology for trucking and passenger mobility.
8+ YOE4+ Mgmt8+ years in customer support with 4+ years leading teams; experience scaling frontline support, CRM (Salesforce), data-driven decision making, AI/self-service deployment, strong communication and stakeholder management; flexible for occasional nights/weekends and travel.
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Enseo: Provides in-room entertainment and technology solutions for the hospitality industry.
10+ YOE5+ Mgmt10+ years progressive customer support leadership with 5+ years leading multi-tier support; experience with global/multi-site operations and offshore delivery; run 24x7 contact centers, proactive monitoring/NOC, escalation management, workforce management, and executive reporting; Bachelor's degree or equivalent.
Tyler TechnologiesNYSE: TYL: Provides software and technology services for the public sector.
Supervisory experience preferred; strong customer service, communication, analytical and problem-solving skills; SQL proficiency; familiarity with Zendesk, JIRA/Jira Service Management and ITIL/ITSM; onboarding and training experience.
SQL, Zendesk, JIRA, Jira Service Management, ITIL, ITSM
City of Burleson: Provides municipal government services and public administration for Burleson.
1+ YOEProvide member and guest service, perform administrative support, open/close facility, manage bookings, and resolve customer service issues; requires high school diploma and 1 year customer service or events experience; CPR and First Aid preferred.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma, 1+ year management experience, cash handling, merchandising, ability to lift up to 25 lbs, climb ladders, multitask, and work flexible schedule.
Digital RealtyNYSE: DLR: Provides global data center, colocation, and interconnection solutions.
3+ YOE3+ years in customer service/support, experience leading teams preferred; strong communication, problem-solving, stakeholder engagement, and cross-functional collaboration skills.
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering (or related), minimum 2 years technical support experience in connector industry, proficiency with 3D modeling (Creo), Windchill/PDM, Microsoft Office, strong communication and customer-facing skills.
Academy Sports + OutdoorsNasdaq: ASO: Operates a large retail chain for sports and outdoors.
Providing excellent customer service, leading store teams, and supporting store operations across merchandising, inventory, logistics, and sales (multiple team-lead specialties listed).
SCE Deal Lead, Strategic Customer Engagements Public Sector
Boston or Austin or Seattle or Arlington or Atlanta or New York or Herndon or Chicago or San Francisco or Dallas
$170k-$253k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
12+ YOE12+ years leading or supporting cross-functional deal teams on strategic, large, complex cloud/software deals; experience negotiating with C-level and multiple stakeholders; Bachelor's in Business/Economics/Technology/Finance or equivalent.
Kumar Management: Operates Ta Bell and Five Guys quick-service restaurant franchises.
Support manager on shift; 18+, background check and drug test; reliable transportation; basic math; able to stock, supervise staff, and perform cleaning and safety tasks. 30+ hours/week.
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related, minimum 2 years technical support experience in connector industry, proficiency with 3D modeling and Windchill, strong communication and presentation skills.
2+ YOE2+ years in client success, customer service, inside sales or sales support; strong phone and written communication; experience qualifying leads and supporting sales; proficiency with CRM systems and MS Office/Google Workspace; organized and detail-oriented.
Salesforce, HubSpot, Microsoft Dynamics, Microsoft Office, Google Workspace
Lead in-store freight and department execution, coach teammates, support hiring and training, uphold merchandising and safety standards; flexible availability including nights, weekends, and holidays preferred retail experience.
Barry's: Boutique fitness studios providing high-intensity interval training classes.
Provide studio leadership, deliver exceptional client hospitality, support sales and operations, coach team members, maintain studio cleanliness, and work flexible shifts including weekends.
3+ YOE3+ years customer-service experience, managerial experience leading coordinators, Microsoft Office proficiency, strong communication, multitasking, organization, and attention to detail.
Microsoft Office Suite, Khameleon, Project Spec, PlanGrid, Adobe Acrobat
Guest Experience Lead | NorthPark Center (8 Month Contract)
Dallas, Texas, United States
$25-$28/hrOnsiteFull Time
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ YOE1+ year retail or customer experience; ability to lead from the floor, coach team members, and support store operations; reliable transportation and legal work authorization required.