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Customer Experience Manager
San Diego or United States
$31-$36/hr HybridFull Time
1+ YOE1+ MgmtBachelor's degree,1+ year customer service and 1+ year team lead/managerial experience,strong communication,urgency,detail orientation,ability to coach and prioritize.
1d
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Customer Experience Manager
San Jose or Carlsbad or Phoenix
$192k-$244k/yr HybridFull Time
Bachelor's+12 or Masters+8 (or equivalent experience). Associate-level certification (CCNA) expected. Extensive experience driving software/service adoption, customer engagement, and financial accountability across enterprise accounts.
1w
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Customer Experience Manager II
Irvine, California, United States
OnsiteFull Time
Experience in customer experience or account management, P&L and revenue growth experience, contract and financial oversight, strong communication, analytical and strategic skills, and ability to mentor junior staff.
OMS, WMS, CRM
1w
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Customer Experience Manager
Moreno Valley, California, United States
$20/hr OnsiteFull Time
2+ YOELead store front-end and crew to deliver excellent customer service; high school diploma, minimum 2 years management experience, strong communication and multitasking skills.
1mo
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Customer Experience Manager (Dealer & Fleet)
Garden Grove, California, United States
$120k-$160k/yr OnsiteFull Time
8+ YOE8+ years in customer experience or account management, Bachelor\u0002s degree, strong communication, analytical and stakeholder management skills, experience with dealer or fleet relationships, advanced computer/reporting proficiency.
Salesforce
2mo
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Customer Experience Specialist
Moorpark or Phoenix or Corona or Oceanside
$23-$25/hr OnsiteFull Time
3+ YOEHandle inbound calls, assist with orders and quotes, respond to customer inbox and web chat, manage smaller accounts; requires HS/GED, 3+ years sales-related customer service, Microsoft Office and ERP experience, strong communication and attention to detail.
Microsoft Office, ERP
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1w
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Experience Manager
El Cajon, California, United States
$30-$37/hr OnsiteFull Time
2+ YOE2+ years retail management experience preferred, bachelor’s degree preferred, cosmetology license where required, proficiency with POS, Microsoft Office and Apple devices, leadership and financial management skills, ability to lift up to 25 lbs and work flexible schedule.
Point of Sale system, Microsoft Office, Apple devices
1w
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Customer Experience Lead - Full Time
Colton, California, United States
$18/hr OnsiteFull Time
1+ YOERetail experience preferred (1+ year), strong customer service and leadership skills, ability to coach associates, flexible to work nights/weekends/holidays, strong communication and problem-solving.
6d
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PT Customer Experience Coordinator
Encinitas, California, United States
$18-$18/hr OnsitePart Time
1+ YOE1 year retail experience and 6 months leadership; flexible to work nights and weekends; merchandising, training/coaching associates, POS/register oversight, strong communication and multitasking.
1mo
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Agent Experience Manager
Newport Beach, California, United States
$33-$34/hr OnsiteFull Time
2+ YOE2+ years experience in customer service, training, office management, hospitality, or operations; experience with Zendesk/Salesforce/Confluence a plus; strong communication, problem-solving, and organizational skills; able to lift 25 lbs; ability to work in-office.
Zendesk, Salesforce, Confluence
1w
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Sr. Manager, Salesforce Customer Experience Management
San Diego, California, United States
$177k-$200k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years leading CRM/digital platform initiatives,5+ years Salesforce experience,3+ years managing technical teams,Bachelor's or equivalent,deep Experience Cloud expertise,knowledge of Apex,Flows,LWC,APIs.
Salesforce Experience Cloud, Sales Cloud, Marketing Cloud, Service Cloud, Data Cloud, Tableau, MuleSoft, Commerce Cloud, Lightning Web Components, Flows, Apex, APIs, CI/CD
2w
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[Aliso Viejo] CUSTOMER EXPERIENCE SUPERVISOR
Aliso Viejo, California, United States
$25-$28/hr OnsiteFull Time
1+ YOE1+ years supervisory experience, climbing and belay skills, coaching/instruction experience, familiarity with Google Suite, Paycom, Rock Gym Pro, and interviewing/onboarding duties.
Gmail, Sheets, Docs, Drive, Paycom, Rock Gym Pro
3w
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Guest Experience Manager
San Diego, California, United States
$74k/yr OnsiteFull Time
Experience leading front office or guest services, strong hospitality and coaching skills, familiarity with Marriott service standards, ability to manage schedules, financial controls, and partner across departments.
Property Management Systems (PMS)
2mo
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Project Manager - Customer Experience
Fountain Valley, California, United States
$80k/yr OnsiteFull Time
2+ YOE2+ years order or project management experience in trade/wholesale/contract/hospitality; proficiency with NetSuite or similar ERP; strong written/verbal communication; ability to self-manage high-volume orders and create organizational systems.
NetSuite
1mo
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Guest Experience Manager
Laguna Beach, California, United States
$70k-$77k/yr OnsiteFull Time
Deliver personalized coastal luxury guest experiences and empower staff to create memorable interactions; managerial hospitality experience implied though not specified.
2mo
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Director, Oncology Customer Experience
San Diego, California, United States
$151k-$269k/yr OnsiteFull Time
5+ YOE10+ MgmtBachelor's degree; 5+ years medical customer service leadership and 10+ years experience in medical customer service; HIPAA/PHI knowledge; CRM/LIS proficiency; leadership experience; oncology experience a plus.
Salesforce, LIS, CRM, Data Analysis
1mo
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Salon Customer Experience Specialist - Moreno Valley Mall
Moreno Valley, California, United States
$17-$21/hr OnsitePart Time
Provide exceptional customer service, sell retail products to meet sales goals, manage front desk operations and appointment scheduling, support inventory and promotions, and participate in training.
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2mo
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Director, Customer Experience (CX)
Irvine, California, United States
$171k-$300k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years in senior CX/operations roles; MBA preferred; experience with AI-enabled/digital CX transformations; ability to embed CX in automation and tech initiatives.
2mo
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Manager, BEV Infrastructure & Charging Experience
Fountain Valley, California, United States
$91k-$130k/yr OnsiteFull Time
6+ YOE6+ years in automotive OEM, EV/public charging, mobility or related industry; experience managing cross-functional programs and external partnerships; translate customer insights into strategies; Bachelor's preferred; Master's a plus.
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