2,081 customer experience manager jobs at 860 companies in Georgetown, TX
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Customer Experience Manager
Austin, Texas, United States
HybridFull Time
3+ YOE3–7 years in customer success, account management, project management, or sales (SaaS/cybersecurity preferred). Familiarity with Salesforce and customer success tools, strong project management, communication, and problem-solving skills. Bachelor’s degree preferred.
Salesforce, GUIDEcx, Planhat
3w
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Customer Experience Manager
Austin, Texas, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ years relevant experience preferred, undergraduate degree preferred, valid driver\u0002s license, bilingual English/Spanish preferred, strong analytics, customer experience, supervision and program management skills.
3w
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Customer Experience Manager
Austin, Texas, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ years relevant experience preferred, undergraduate degree preferred, valid driver\u0002s license and insurance, bilingual English/Spanish preferred, strong analytics, communication, and supervisory skills.
1w
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Senior Customer Experience Manager
Austin or Lincoln or Des Moines or Charlotte or Cary
HybridFull Time
8+ YOERequires 8+ years in relationship management or client service, banking or banking software experience, complex client relationship skills, English fluency, and U.S. work authorization; travel required as needed.
Request for Quote (RFQ), Salesforce
2mo
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Customer Experience Manager
Austin, Texas, United States
OnsiteFull Time
3+ YOE3+ years in customer success/account management or sales, 2+ years industry experience preferred, Bachelor's degree or professional qualification, strong SaaS retention and value-selling skills, networking knowledge, project management and cloud implementation experience; French or German preferred.
LLMs, CRM
2w
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Customer Experience Manager (Austin TX)
Austin, Texas, United States
RemoteFull Time
7+ YOE7+ years in operations or engagement management; strong communication; familiarity with call flows and basic Cisco networking; ServiceNow proficiency; ability to manage engineers and customer outcomes.
Service Now Product Suite
2mo
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Customer Experience Associate
Austin, Texas, United States
$13-$15/hr OnsitePart Time
Customer service and front desk duties; reservations management; member support; basic administrative tasks; promote merchandise.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Customer Experience Coordinator
Bastrop, Texas, United States
$14-$15/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; flexible schedule including nights and weekends; strong merchandising, communication, and organizational skills.
POS system, merchandising tools
1w
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Customer Service Manager, Airport Customer Experience
Austin, Texas, United States
OnsiteFull Time
2+ MgmtHigh school diploma/GED required; 2 years leading others preferred. Requires customer service leadership, operational decision-making, Microsoft Office knowledge, and ability to obtain USPS clearance.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Customer Experience Banker - Bartlett
Bartlett, Texas, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED or bachelor's, minimum 1 year customer service experience, cash handling skills, comfort with mobile/online banking technology, sales and relationship management abilities.
1w
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Customer Experience Coordinator - Austin, TX (Cedar Park)
Cedar Park, Texas, United States
OnsiteFull Time
2+ YOE2+ years customer service experience, advanced computer and practice management software skills, strong communicator, highly organized, able to multitask, available nights/weekends/holidays, comfortable in noisy/odorous environments.
2w
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Client Experience Manager
Kent or Memphis or Austin or Parsippany-Troy Hills or Marietta or Houston or McKinney or United States
$85k-$100k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years managing customer relations, operations and procurement; high school diploma required; valid driver’s license; pass drug screen and background check; ability to read contracts and technical documents; strong verbal and written English.
1mo
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Agent Experience Manager
Austin, Texas, United States
OnsiteFull Time
2+ YOE2+ years customer-service or operations experience, strong communication and problem-solving, ability to support and train agents, experience with Zendesk/Salesforce/Confluence a plus, ability to lift 25 lbs.
Zendesk, Salesforce, Confluence
4w
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Office Experience Manager
Dripping Springs or Lakeway or Austin
OnsiteFull Time
3+ YOEBachelor's degree or equivalent, minimum 3 years related experience with managerial responsibility in retail/service, strong people leadership, client-centric mindset, data fluency, and ability to lead change and maintain on-site presence.
1mo
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Sr Product Manager, Customer Experience
Temple, Texas, United States
HybridFull Time
7+ YOEBachelor's degree, 7+ years product/program management in enterprise environments, experience with APIs/integrations, Agile/PI planning, backlog management, strong stakeholder and executive communication skills.
APIs, Agile, PI planning, McLane360
1mo
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Manager, Workplace Experience
San Francisco or Austin or New York City
$170k-$200k/yr HybridFull Time
5+ YOE1+ Mgmt5+ years in people-focused roles; 1+ year managing people, vendors, or cross-functional projects; strong customer service, communication, problem solving; experience with Google Suite and Slack; familiarity with Pigment, Oracle, AuditBoard, Ironclad a plus.
Google Suite, Slack, Pigment, Oracle, AuditBoard, Ironclad
1mo
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Member Experience Manager - Austin
Austin, Texas, United States
$70k/yr OnsiteFull Time
On-site 5 days/week in Austin; ability to lift/carry/push/pull up to 25 lbs, stand/bend/kneel/walk for long periods, operate appliances, perform food prep and cleaning; strong interpersonal and community engagement skills.
2w
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Guest Experience Manager (Department Head)
Austin, Texas, United States
OnsiteFull Time
2-5 years guest experience or related preferred; strong communication, quick problem solving, and U.S. work authorization required.
1mo
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Senior Product Manager, Customer & Developer Experience
Austin, Texas, United States
$132k-$210k/yr HybridFull Time
5+ YOE5+ years product experience owning platform roadmaps; strong with web applications, REST APIs, identity/access, internal tooling; technical fluency, discovery, stakeholder management, and analytics-driven decision making.
ChatGPT, Microsoft Copilot, REST APIs
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