488 customer experience manager jobs at 265 companies in Lansing, MI
2mo
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JIS Senior Manager of Customer Experience
Lansing, Michigan, United States
$126k-$169k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor’s degree or 15 years of senior management experience; 10+ years managing cross-functional technical or service teams, large-scale implementations, service desk operations, and stakeholder-facing delivery.
ITIL, ITSM, BI, analytics
2w
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Customer Experience Coordinator
Jackson, Michigan, United States
$15-$16/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train/coaching associates, flexible schedule including nights and weekends, strong communication and merchandising skills.
POS
1w
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Customer Experience Lead - Full Time
Brighton, Michigan, United States
$17/hr OnsitePart Time
1+ YOEAt least 1 year of retail experience preferred. Requires customer service, leadership, communication, problem-solving, organization, flexibility, and ability to work nights, weekends, and holidays.
2w
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Member Experience Assistant Manager - Contact Center
Brighton, Michigan, United States
OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma required, 1-2 years supervisory or coaching experience, strong communication and problem-solving, tech-savvy, ability to maintain confidentiality and adapt to changing priorities.
1mo
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Customer Service Manager
Battle Creek, Michigan, United States
OnsiteFull Time
Lead day-to-day department operations in a retail store, manage staffing and training, maintain inventory and food/safety standards, and meet department KPIs; high school diploma required; retail and supervisory experience preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2d
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(Member) Experience Specialist
Swartz Creek, Michigan, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent and 1–3 years of related experience depending on level; requires financial transaction, member service, communication, mathematical, computer, and credit union product knowledge.
Synergy, Instant Issue, DocuSign, Check 21, OFAC, BSA, AML
2w
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Customer Service - Self Storage Manager
Milford, Michigan, United States
$16/hr OnsiteFull Time
Valid driver\u0002s license and own vehicle, customer-service or sales experience, ability to lift 35 lbs, perform facility maintenance, and conduct cash handling and collections.
3mo
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Customer Care Manager - State Farm Agent Team Member
Alma, Michigan, United States
OnsiteFull Time
Experience in customer service; strong communication; organized; able to manage multiple priorities; state insurance licenses required.
3w
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Customer Program Manager
Burton, Michigan, United States
HybridFull Time
5+ YOEBachelor's in supply chain or related or equivalent experience, 5+ years in supply chain/operations/program management, Excel and Power BI proficiency, Epicor Prophet 21 experience preferred, VMI/Kanban experience, analytical and communication skills.
Microsoft Excel, Power BI, Epicor Prophet 21 (P21)
1d
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Retail Experience Supervisor
Jackson, Michigan, United States
$20-$29/hr OnsiteFull Time
1+ YOE1+ MgmtRequires one year of leadership experience, sales or customer service experience, teamwork, and flexibility for holidays, nights, and weekends. Consumer electronics experience and retail sales goal setting preferred.
3w
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Consumer Experience Leader (FT)
Lansing, Michigan, United States
$18-$22/hr OnsiteFull Time
Retail supervisory experience preferred; skills in sales, customer service, merchandising, inventory control, loss prevention, staffing, coaching, and POS/Microsoft Office proficiency.
POS Systems, Microsoft Office
2mo
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Guest Experience Lead | Eastwood Towne Center
East Lansing, Michigan, United States
$22-$25/hr OnsiteFull Time
1+ YOE1+ year retail or customer experience; some leadership/mentoring experience; legally authorized to work and reliable transportation; availability for varied shifts including weekends and holidays.
2mo
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Customer Service Representative
Flint, Michigan, United States
$18/hr OnsiteFull Time
Strong customer communication, teamwork, digital literacy, time management, independent work ability, and professional appearance; comfortable with phone, mail, and in-person customer interactions.
1w
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Customer Success Consultant
Jackson, Michigan, United States
$34k-$95k/yr RemoteFull Time
High school diploma or equivalent, strong communication and relationship-building skills, organization, goal orientation, and Microsoft Windows experience. Customer service experience preferred; sales or account management experience is a plus.
Microsoft Windows
1w
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Pharmacy Customer Service Associate
Flint, Michigan, United States
$16-$18/hr OnsitePart Time
Provide courteous customer service, operate cash register, assist pharmacist with prescription processing under supervision, manage inventory and store systems, and maintain regulatory compliance.
Picture Care Plus
1mo
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Customer Service Representative
East Lansing, Michigan, United States
OnsiteFull Time
Associates degree or related insurance experience; strong written and verbal communication, accuracy, attention to detail, time management, ability to work independently and on a team.
1w
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Sr. Coord, Customer Service
Lansing, Michigan, United States
OnsiteFull Time
3+ YOE3+ years customer service/account management or project coordination experience in manufacturing preferred; high school diploma required, Associate preferred; strong communication, organization, and ERP/CRM proficiency.
Microsoft Office, ERP, CRM
1w
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CUSTOMER SERVICE REP
Clio, Michigan, United States
OnsiteFull Time
High school diploma/GED, clerical or healthcare experience preferred, ability to type 40 WPM, strong computer and data‑entry skills, knowledge of managed care, experience with EMR (Centricity) and insurance verification.
Centricity, EMR
2mo
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Customer Service Representative/Dispatcher
Caledonia or Michigan or Florida
$16-$24/hr OnsiteFull Time
Experience in skilled trades; dispatcher experience; strong communication; multitasking; CRM knowledge; lead generation and management.
CRM, Communication tools
3w
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Customer Service Supervisor – Call Center | Lansing, Michigan
East Lansing, Michigan, United States
OnsiteFull Time
4+ YOE2+ MgmtMinimum 4 years customer service/call center experience (last 5 years), 2 years supervisory experience, high school diploma/GED, Microsoft 365 and CRM experience, strong communication and coaching skills.
Microsoft 365, CRM
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