1,236 customer experience manager jobs at 527 companies in Oxnard, CA
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Customer Experience Manager
Thousand Oaks, California, United States
$20/hrOnsiteFull Time
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma, 2+ years management experience, strong communication and multitasking, ability to lift/move merchandise up to 25 lbs, operate cash register, flexible schedule including nights and weekends.
Billingsley Company: Develops, builds, and manages commercial and residential real estate properties.
2+ YOE2+ years customer service or management experience preferred, proficiency with Microsoft Office and property management systems, valid driver’s license, ability to work weekends, strong communication, conflict resolution, ledger knowledge, and ability to lift up to 50 lbs.
Microsoft Office, RealPage, OneSite, ActiveBuilding, Knock, CRM
Michaels: Retail chain for arts, crafts, and custom framing supplies.
Lead front-end operations and omnichannel processes, manage and train store staff, ensure SOP compliance and execute shrink/safety programs; assist with cash reconciliation and inventory. Retail management experience preferred; must be able to lift and work nights/weekends.
TestEquity: Distributor of electronic test solutions and production equipment.
3+ YOEHandle inbound calls, assist with orders and quotes, respond to customer inbox and web chat, manage smaller accounts; requires HS/GED, 3+ years sales-related customer service, Microsoft Office and ERP experience, strong communication and attention to detail.
Community Engagement & Customer Experience Manager
Santa Monica, California, United States
$145k-$178k/yrHybridFull Time
City of Santa Monica: Providing municipal services and public infrastructure for Santa Monica.
4+ YOE2+ MgmtBachelor's degree plus four years developing and managing customer service, community engagement, outreach or marketing programs, including two years supervising staff; valid driver ability required.
Parker HannifinNYSE: PH: Manufacturer of motion and control technologies and systems.
10+ YOE10+ years in manufacturing operations, materials planning, procurement, quality, engineering, program management or customer service; aerospace experience preferred; strong communication and leadership; travel up to 25%.
Hygiena: Provides rapid microbial detection and food safety diagnostic solutions.
3+ YOE3+ MgmtBachelor’s degree and 3-5 years of related customer support experience; 3+ years supervisory experience; strong MS Office; customer database experience.
Microsoft Office, Adobe Acrobat, MS Navision (Dynamics NAV)
Corner Health: Technology platform for independent primary care practices.
2+ YOE2+ years experience in high-performance environments or clinician-operator; experience onboarding or launching healthcare/health-tech providers; project management skills, EHR and CRM familiarity, strong communication and autonomy.
StandardAeroNYSE: SARO: Provides maintenance, repair, and overhaul services for aircraft engines.
Project management for 4–6 airframe projects, strong planning/communication/negotiation skills, proficiency with Microsoft Excel, Project, PowerPoint, ERP and Salesforce, ability to travel to customer sites, two‑year degree or equivalent experience, authorized to work in the U.S.
Microsoft Excel, Microsoft Project, Microsoft PowerPoint, ERP systems, Salesforce.com
impact.com: Software platform to manage and scale diverse business partnerships.
3+ YOE3+ years affiliate/partnership marketing experience, bachelor's or equivalent, strong customer support track record, digital marketing knowledge, teamwork, problem-solving, and professional communication.
Criteria: Sells pre-employment assessment and interviewing software.
3+ YOE3+ years enterprise customer success/account management experience in B2B SaaS, proven high retention and expansion, executive communication, financial fluency, strategic account planning, and proficiency with ChurnZero, Salesforce, and BI tools.
Plug: Online marketplace for trading and auctioning used electric vehicles.
5+ YOE5+ years in customer support or operations, experience building/scaling support functions, creating SOPs/SLAs/dashboards, cross-functional collaboration, hands-on with Zendesk/HubSpot/Salesforce, familiarity with workflow automation and AI-enabled triage.
Merlin Entertainments: Global operator of family theme parks and visitor attractions.
2+ YOE2+ MgmtHigh school diploma/GED; 2+ years supervisory experience in guest-facing, retail, or visitor attraction environments; strong people management, communication, sales and till-system experience; able to work flexible hours and lift up to 70 lbs.
8+ YOE8+ years in customer experience with proven people leadership, BPO management, AI/automation deployment, experience with Gorgias/Kodif/Shopify/Klaviyo, strong CX metrics and systems thinking.
Industrious: Provides premium flexible office space and coworking solutions.
0+ YOEOn-site hospitality role requiring multitasking, inventory management, customer service, and basic IT support; ability to lift up to 25 lbs and stand for long periods.
printers, kitchen appliances, coffee machines, snack carts, dishwashers, health and safety equipment
PetSmart: Retailer of pet food, supplies, and professional pet services.
3+ YOE3+ years retail leadership experience, full-time availability with flexibility for evenings/weekends/holidays, strong communication, organizational skills, and computer proficiency.
El Segundo or Seattle or Portland or Remote California or Washington or Oregon
$165k-$195k/yrRemoteFull Time
Saviynt: Provides AI-powered identity governance and cloud security platforms.
12+ YOE12+ years in customer-facing roles; proven success managing a scaled portfolio in sub-$200k ARR; strong IAM/security/compliance background; SaaS experience; excellent relationship and communication skills.
PMP Management - Customer Care Manager - Call Center Operations, US Remote
Valencia or California or Texas or Utah or United States or Mexico or Philippines
RemoteFull Time
PMP Management: Manages homeowners associations and residential communities in the US.
5+ YOE2+ Mgmt5+ years in customer support/contact center operations with 2+ years people leadership; experience managing distributed teams, queue-based multi-channel support, strong coaching, analytics, and reporting; authorized to work in the U.S.; availability during Pacific Time business hours.
Four Seasons Hotels and Resorts: Operates luxury hotels, resorts, and branded residential properties globally.
3+ YOE3+ years luxury hotel experience with supervisory responsibility, college degree preferred (hospitality), strong guest service and sales skills, MS Office proficiency, multilingual preferred, and work authorization for the location required.
Microsoft Office, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Microsoft Teams