19 customer retention manager jobs at 16 companies in Oregon
1mo
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Vice President, Customer Retention & Lifecycle Management
Alabama or Arkansas or Arizona or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Louisiana or Maryland or Missouri or Mississippi or North Carolina or North Dakota or Nebraska or New Mexico or Nevada or Oregon or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah
RemoteFull Time
10+ YOE10+ years leadership in retention, lifecycle marketing, or customer experience; experience reducing churn, predictive analytics, journey orchestration, A/B testing, strong commercial and cross-functional leadership; Bachelor's required, MBA preferred.
1w
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Customer Retention Specialist - State Farm Agent Team Member
Portland, Oregon, United States
$45k-$60k/yr OnsiteFull Time
Strong interpersonal, communication, listening, and problem-solving skills; customer-focused and detail-oriented. Customer service or account management experience preferred; must obtain applicable state insurance licenses.
2w
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Customer Retention Specialist - State Farm Agent Team Member
Klamath Falls, Oregon, United States
$17-$21/hr OnsitePart Time
Strong interpersonal, communication, listening, detail-orientation, and problem-solving skills; customer service or account management experience preferred. Insurance licenses preferred but not required.
none
6d
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Manager, Customer Success
Westminster or Lake Oswego
$90k-$124k/yr HybridFull Time
5+ YOE2+ MgmtRequires 5+ years in customer success or enterprise account management in SaaS, including 2+ years managing people, enterprise retention and revenue growth experience, and proficiency with Gainsight and Salesforce preferred.
Gainsight, Salesforce
6d
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Manager, Customer Success
Westminster or Lake Oswego
$90k-$124k/yr HybridFull Time
5+ YOE2+ MgmtRequires 5+ years in Customer Success or enterprise account management in SaaS, including 2+ years managing people; experience driving enterprise retention and revenue growth, with Gainsight and Salesforce experience preferred.
Gainsight, Salesforce
1w
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Customer Success Manager
Oregon or Washington or California or United States or United Kingdom or Asia or Europe or North America
RemoteFull Time
3+ YOERequires 3+ years in enterprise software or telecommunications and 3+ years in account management or customer success, plus technical, consultative selling, communication, and revenue-retention skills.
Microsoft, Microsoft Teams, SFDC
2mo
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Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
6d
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Senior Customer Success Manager
United States or California or Colorado or Louisiana or Massachusetts or Michigan or North Carolina or New Jersey or New York or Oregon or Texas or Utah or Virginia or Washington
$120k-$127k/yr RemoteFull Time
4+ YOE4–8 years in customer success, account management, or strategic customer-facing B2B SaaS roles; experience owning retention, expansion, enterprise accounts, executive relationships, analytics, and customer success tooling.
Salesforce, Vitally, Gainsight, Claude, ChatGPT, Slack
2w
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Senior Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington or Wisconsin or District of Columbia
$115k-$120k/yr RemoteFull Time
6+ YOE6–9 years in customer success, account management, or related IT field; strategic account experience; retention and expansion results; Salesforce and Microsoft 365 knowledge; U.S. travel required.
Salesforce, Microsoft 365, Gainsight, ChurnZero
2mo
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Enterprise Customer Experience Manager (West Coast)
California or Oregon or Washington
$110k-$130k/yr RemoteFull Time
5+ YOE5+ years in Customer Success/Account Management with ownership of retention, renewals, and expansion; strong commercial negotiation, Salesforce proficiency, excellent communication, business judgment, and experience using AI in workflow.
Salesforce
1w
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Supervisor, Customer Care & Sales (Remote)
Prescott or Alabama or Alaska or Arkansas or Arizona or Colorado or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Louisiana or Maryland or Minnesota or Missouri or Mississippi or North Carolina or North Dakota or Nebraska or New Mexico or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah
RemoteFull Time
2+ YOEHigh school diploma or GED required; two years of customer service, retention, sales, or supervisory experience preferred, with leadership, coaching, communication, analytical, and problem-solving skills.
4d
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Supervisor, Customer Care & Sales (Remote)
Alabama or Alaska or Arkansas or Arizona or Colorado or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Louisiana or Maryland or Minnesota or Missouri or Mississippi or North Carolina or North Dakota or Nebraska or New Mexico or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah
RemoteFull Time
2+ YOEHigh school diploma or GED required; associate or bachelor's degree preferred. Two years of customer service, retention, sales, or supervisory experience preferred, with leadership and coaching skills.
1mo
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Director of Customer Operations (Onsite)
Eugene, Oregon, United States
$110k-$130k/yr OnsiteFull Time
5+ YOE5+ years in SaaS customer operations or success, proven retention and operational improvement, strong analytics and process skills, team leadership, CRM and cross-functional collaboration experience.
1w
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Account Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kentucky or Massachusetts or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
$100k-$115k/yr RemoteFull Time
2+ YOERequires 2+ years in quota-carrying account management or customer success, experience selling B2B SaaS, and a record of achieving revenue or retention goals; HR or benefits experience is preferred.
Salesforce, Google Office Suite, Slack
1mo
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Account Manager (Commercial Landscpaing)
Portland, Oregon, United States
$78k-$95k/yr OnsiteFull Time
Managing client relationships, driving customer satisfaction and retention, developing new business, producing proposals/contracts/estimates, and coordinating between clients and production teams.
2mo
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Carrier Success Manager
Denver or Portland or Seattle or Springfield or Toronto or Bengaluru or Beaverton or United States
$33-$53/hr HybridFull Time
Manage carrier retention and growth, execute upsell/cross-sell strategies, maintain territory health, collect customer feedback, and hire/develop team; requires freight/logistics knowledge and strong account management skills.
Einstein reports, Salesforce, DAT IQ, Outgo, Trucker Tools Tracking, CMS, TMS
2mo
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Reindeer- Strategic Account Manager (US)
Oregon or United States or Israel
OnsiteFull Time
5+ YOE5+ years in enterprise SaaS account management, customer success, or sales; quota carrier with retention and expansion ownership; strong negotiation, executive presence, analytical mindset, and understanding of AI concepts.
1mo
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Senior Field Support Supervisor
Hillsboro, Oregon, United States
$81k-$138k/yr OnsiteFull Time
3+ YOESupervisory experience in service delivery, customer retention/CRM, process analysis, training needs assessment, RMA and warranty handling.
1w
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Enterprise Account Partner
United States or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Idaho or Illinois or Indiana or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Mississippi or North Carolina or Nebraska or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
RemoteFull Time
5+ YOERequires 5+ years in customer success, account management, or related SaaS client-facing work; enterprise account ownership, executive engagement, retention and expansion results, advanced product knowledge, cross-functional collaboration, and AI tool proficiency.
HotSchedules, MacromatiX, iQ Analytics, Claude, Salesforce, Microsoft 365, FTP, API
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