24 customer success lead jobs at 19 companies in Berkeley, IL
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Customer Success Lead
Chicago or Dallas or Nashville or Minneapolis or St. Louis or Houston or Kansas City or Cleveland or San Mateo
$136k-$170k/yr RemoteFull Time
7+ YOE7+ years in customer success/implementation/consulting within healthcare or health tech, bachelor’s or equivalent, executive presence, healthcare IT knowledge, ability to travel up to 30%.
3mo
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Customer Success Manager
Chicago or Toronto
HybridFull Time
Experience in B2B SaaS customer success; builder mindset; thrive in fast-paced early-stage settings; proven ability to drive retention, adoption, and long-term customer success; experience leading executive-level conversations and complex client presentations.
CRM
2mo
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Customer Success Manager
Chicago or Illinois or California or Colorado or New York or United States
$60k-$80k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years in customer success or client services, experience leading teams, healthcare/life sciences/tech experience preferred, familiarity with Looker and Salesforce, strong analytical and communication skills, travel up to 15%.
Looker, Salesforce
2mo
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Vice President, Customer Success
United States or Chicago
$160k-$175k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading customer success or related teams in SaaS/technology, strong people leadership, operational execution, analytical skills, bachelor\u0000s degree required (advanced preferred), technical aptitude, travel up to 5%.
Udemy Business, CRM, WellRight Wellness Platform
6d
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Sr Supv, Identity Security Customer Success
Chicago or Illinois
RemoteFull Time
8+ YOE2+ MgmtRequires 8+ years in customer success, consulting, technical account management, or post-sales engineering; 2+ years leading teams; enterprise software or cybersecurity experience; and Gainsight and Salesforce experience.
Gainsight, Salesforce, AWS, Azure, GCP, Active Directory, Entra ID, PAM, SSO, MFA
1mo
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Vice President of Customer Success
Chicago, Illinois, United States
$200k-$250k/yr OnsiteFull Time
3+ YOEMaster's in Business Administration (or equivalent) plus 3 years' management/strategy or customer success experience; experience leading strategic client engagements, team development, growth initiatives, financial analysis, and recruiting/training programs.
CRM, business intelligence tools
2mo
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AI Customer Success Manager
Chicago or Minneapolis
$111k-$131k/yr HybridFull Time
Serve as primary engagement lead for business teams adopting AI: intake readiness, process navigation, stakeholder alignment, post‑launch adoption, and change management; strong communication and consultative skills.
3w
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RCM Client Success Lead
Skokie, Illinois, United States
HybridFull Time
1+ YOE1-3 years client relationship and healthcare/RCM experience, bachelor\u0002s degree or equivalent, excellent communication, Microsoft Office proficiency, detail-oriented and results-driven.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Lead Qualified Success Architect
California or Chicago or Atlanta or Indianapolis or San Francisco
$171k-$273k/yr RemoteFull Time
10+ YOE10+ years mid-market/enterprise software experience, deep Salesforce CRM knowledge, web/scripting (HTML,CSS,JavaScript), strong communication and problem-solving, bachelor's degree required.
Salesforce CRM, HTML, CSS, JavaScript
2mo
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Manager, Customer Success Management (AMER)
Chicago or United States
HybridFull Time
4+ YOE3+ MgmtLead and grow NA CSM team; 4+ years SaaS sales; 3+ years leadership; travel up to 20%; remote/hybrid; Bachelor's degree.
Salesforce, CRM, SaaS
1mo
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yr RemoteFull Time
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
3w
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$68k-$126k/yr RemoteFull Time
5+ YOE4+ MgmtRequires 5+ years in Customer Success, Account Management, Professional Services, or SaaS; 4+ years leading teams of 5+; SaaS metrics, renewals, executive presentations, cross-functional leadership, and bachelor's degree.
SaaS, ARR, MRR, NRR, GRR, CAC, LTV
2mo
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Product Marketing Lead
Chicago, Illinois, United States
$120k-$130k/yr HybridFull Time
Seasoned product marketing leader with AI/analytics experience; partners across product, marketing, sales, and customer success; defines ICP, narrative, and GTM strategy; enables adoption globally.
1mo
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Account Executive - SAP Academy for Customer Success - Chicago (Hybrid)
Chicago, Illinois, United States
$92k-$206k/yr HybridFull Time
2+ YOE2–3 years quota-carrying sales experience in technology or related business-process exposure; ability to generate opportunities, qualify leads, manage pipelines, and apply AI and business acumen.
2w
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Strategic AI adoption lead (Central)
Chicago or Austin
$168k-$212k/yr HybridFull Time
9+ YOE9+ years customer success experience owning activation and adoption, expertise building champion networks and workshops, ability to design custom AI solutions, strong stakeholder management and facilitation skills.
2mo
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Team Lead - Account Management, Scaled
Chicago, Illinois, United States
$130k-$170k/yr HybridFull Time
5+ YOE5+ years in B2B account management/customer success/sales, commercial target ownership, team leadership/mentoring, strong negotiation and communication skills, interest in digital payments and API-driven products.
Gainsight, Salesforce
2mo
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Team Lead Solutions Consultant, Financial Services
Chicago or New York City or Austin or San Francisco or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$121k-$166k/yr HybridFull Time
People-management and pre-sales experience; enterprise pre-sales, technical account management, or customer success background; domain knowledge in AI, SaaS, APIs, security/compliance; strong communication and strategic problem solving; willingness to travel up to 50%.
BrazeAI, HTML, APIs
2mo
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Client Onboarding Manager
Chicago or Royal Oak
$78k-$100k/yr HybridFull Time
8+ YOE3+ Mgmt8 years in customer success or related roles; 3 years leading teams; fintech/SaaS experience preferred; bilingual English/Spanish preferred.
CRM (Salesforce), Other relevant systems/tools
2w
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Assistant General Manager
Lockport, Illinois, United States
OnsiteFull Time
1+ YOEMinimum 1 year leading a team in a customer-facing, high-volume retail or service environment; ability to coach and develop staff, work outdoors in all weather; successful background and MVR checks required.
1mo
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New Product Introduction Manager
Neenah or Appleton or Buffalo Grove or Nampa
$98k-$162k/yr OnsiteFull Time
5+ YOELead site NPI teams, engage customers early, develop APQP/FAI/qualification approaches, evaluate NPI methodology, drive succession planning, and hold teams to company values; Bachelor’s degree with 5+ years preferred.
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