138 escalations jobs at 71 companies in Miramar, FL
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Supervisor of Resolutions / Escalations
Sunrise, Florida, United States
$60k/yrOnsiteFull Time
Choice Home Warranty: Provider of residential home warranty and service contract plans.
3+ Mgmt3+ years supervisory experience in escalations or customer service, strong coaching and analytical skills, proficiency with Microsoft Office/Excel, experience managing KPIs and process improvements; bachelor's degree preferred.
Adolescent Wellness Academy: Provide intensive mental health therapy programs for teenagers.
Experience working with adolescents, de-escalation and documentation skills, bilingual English/Spanish required; emotionally regulated and able to escalate clinical concerns.
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yrOnsiteFull Time
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
INFUSE: Provides B2B lead generation and data-driven marketing services.
Proven client-relationship experience, strong communication and interpersonal skills, ability to manage priorities, handle escalations, and perform administrative tasks.
Hotwire Communications: Providing fiber-optic internet, television, and voice services.
10+ YOE10+ years in partnership or JV management with executive relationship building, governance, commercial acumen, escalation management, and cross-functional leadership.
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Prior retail supervisory experience, proven sales and customer-service results, ability to coach and de-escalate, high school diploma or equivalent required.
Inspected: Remote virtual inspection and permitting platform for construction projects.
5+ YOE5+ years regulatory compliance or municipal permitting experience; supervisory/lead experience; strong statutory research, professional writing, escalation, and stakeholder-management skills.
Microsoft Office, Google Workspace, CRM systems, Permit Hub, document-management systems
Sanitas Medical Center: Provides comprehensive primary and urgent care medical services.
1+ YOEHigh school diploma,1-3 years customer-facing experience, strong communication, computer and scheduling skills, ability to handle escalations and protect PHI.
Mental Health Tech, Behavioral Treatment Unit, Jackson Behavioral Health, Full-Time, Nights
Miami, Florida, United States
OnsiteFull Time
Jackson Health System: Operates a network of public hospitals and medical clinics.
0+ YOEProvide patient observations and direct care in a behavioral treatment unit, use de-escalation techniques, assist with activities of daily living, and document patient status.
King Ocean Services: Provides maritime cargo transportation and logistics services across the Americas.
Basic knowledge of logistics and container operations (FCL/LCL); familiarity with Octopi and GDZ; strong attention to detail, communication, follow-up, prioritization, and escalation skills.
DSI Systems: Provider of retail sales enablement and business support services.
Strong customer service and communication, multitasking across systems, handling escalations professionally, detail-oriented problem solving, flexible to work evenings/weekends/holidays.
Hard Rock Digital: Developer of online sportsbook and interactive gaming platforms.
Perform identity verifications, risk-based decisions, KYC/AML compliance, customer communication, and shift escalation; strong attention to detail and data protection awareness.
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
Observe and investigate suspicious activity, partner with law enforcement, prepare reports, apply de-escalation, and support shortage reduction while handling sensitive information.
Archstone Behavioral Health: A behavioral health facility focused on addiction treatment and mental health services.
1+ YOELicensed (LCSW or LMHC) or registered intern (MSW or MHC); 1 year substance abuse counseling preferred; strong trauma-informed care and de-escalation skills.
Acadia HealthcareNASDAQ: ACHC: Operator of behavioral health and addiction treatment facilities.
1+ MgmtBachelor's in clinical healthcare, risk management, business or related; supervisory experience; certifications in CPR and de-escalation/restraint; knowledge of clinical risk, incident reporting, and compliance.
Crisis24: Integrated risk management and global crisis response solutions.
2+ YOE2+ years GSOC or security operations experience, demonstrated leadership, strong incident monitoring and escalation skills, excellent written and verbal communication, multitasking under pressure.
GSOC monitoring platforms, mass notification systems, VMS/CCTV, access control platforms, intelligence systems
Gatehouse Security Officers Experience Only (West Palm Beach Regional Office)
Boynton Beach or Palm Beach Gardens or West Palm Beach
$18-$20/hrOnsiteFull Time, Part Time
St. Moritz Security Services: Provides professional security guard services and facility protection.
High school diploma or equivalent; Florida D license required; background check and drug screening; strong customer-service, report writing, and de-escalation skills.
Future Tech Enterprise: Provides global IT solutions and enterprise managed technology services.
3+ YOE3+ years ServiceNow experience, familiarity with ERP and asset tracking, SLA monitoring and escalation, intermediate Excel, strong communication and attention to detail; U.S. citizenship required.