96 support operations lead jobs at 76 companies in Everett, MA

3mo
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Team Lead Operations Support
Portsmouth, New Hampshire, United States
OnsiteFull Time
FedPoint
FedPoint: Manages insurance benefits marketplaces for federal and military employees.
2+ MgmtHigh school diploma, 2+ years people management experience, operations/production or document processing experience preferred, vendor management and Microsoft Excel proficiency, strong leadership and communication skills.
Microsoft Excel
1w
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Production Support and IT Operations Lead
Canton, Massachusetts, United States
$110k-$140k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOE8+ years experience in production support/IT operations in healthcare, deep ITIL knowledge, incident and SLA governance, stakeholder communication, and service improvement.
ITIL
1w
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Support Lead - Part TIme
Everett, Massachusetts, United States
$16/hr OnsitePart Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma or equivalent; minimum 1 year management experience; ability to operate cash register, lift up to 25 lbs, multi-task, and work flexible schedules including evenings and weekends.
1w
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Operations Partner & People Lead (Sr. Administrative Assistant & Team Manager)
Boston, Massachusetts, United States
$89k-$165k/yr OnsiteFull Time
Roche
RocheSIX Swiss Exchange: ROG: Provides innovative pharmaceutical and diagnostic healthcare solutions.
4+ years executive support or administrative operations experience, people-management experience, strong judgment, prioritization, calendar/travel/event management, and cross-functional partnership skills.
2w
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People Operations Lead
Boston, Massachusetts, United States
$150k-$165k/yr OnsiteFull Time
Quantexa
Quantexa: Develops decision intelligence software for data analytics and management.
Significant People/HR Operations experience supporting North American employment processes, policy and handbook drafting, HRIS and reporting, compensation operations, employee relations, and process improvement.
1mo
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Federal Reserve Financial Services Sr. Systems Operations Specialist | Lead Systems Operations Specialist
Atlanta or New York City or Boston or Minneapolis or Richmond
OnsiteFull Time
Federal Reserve System
Federal Reserve System: The central bank of the United States.
5+ YOEBachelor's degree or 4 years' equivalent preferred; 5–8 years (senior) or 8+ years (lead) operations experience in payments/transaction processing; experience with monitoring, incident management, production support, project coordination, and team leadership.
FedLine® Solutions, Fedwire® Funds and Securities, National Settlement Service (NSS), FedCash®, FedACH®, FedNow® Service
1mo
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Head of Operations
San Francisco or Berkeley or Boston or London
$170k-$260k/yr RemoteFull Time
Kairos
Kairos: Accelerates talent and infrastructure for AI safety and policy.
7+ YOELead finance, compliance, HR, grant logistics, systems, and policies; support fiscally sponsored projects and scale operations. ~7+ years operations experience with strong finance/compliance skills; nonprofit experience a plus.
4d
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Pharmacy Operations Team Lead
Plymouth, Massachusetts, United States
$23-$36/hr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Oversee pharmacy operations, process prescriptions, support patients with medication and vision needs, and provide customer service in a retail pharmacy setting.
2w
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Software Operations Lead
Marlborough, Massachusetts, United States
$132k-$252k/yr OnsiteFull Time
RTX
RTXNYSE: RTX: RTX provides advanced aerospace and defense systems and services.
10+ YOESTEM degree and ~10+ years experience in software engineering/field support, experience with deployed systems and agile planning, ability to obtain and maintain U.S. Secret security clearance, U.S. citizenship required.
2mo
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Team Lead, Operations Technology Systems Analytics
Medford, Massachusetts, United States
$106k-$159k/yr OnsiteFull Time
Tufts University
Tufts University: Private research university providing higher education and academic research.
3+ YOE3+ MgmtBachelor’s degree; 3+ years IT experience; 3+ years leading technical teams/projects; multi-project management; strong collaboration; system administration, networking, and support; excellent communication.
3mo
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Lead Shift Leader
Concord, Massachusetts, United States
OnsiteFull Time
MDM Management Group
MDM Management Group: Operates multiple Dunkin' Donuts restaurant franchise locations.
Lead and develop shift teams, manage crew, optimize drive-thru performance, ensure fast, friendly service; support GM and store goals.
3mo
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Sales Lead
Boston, Massachusetts, United States
$18/hr OnsiteFull Time, Part Time
WHSmith
WHSmithLondon Stock Exchange: SMWH: Global travel retailer operating stores in airports and resorts.
1+ YOELead store team to meet sales goals, train staff, and support store operations; provide excellent customer service.
Microsoft Office (Word, Excel, PowerPoint, Publisher)
1mo
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Shift Lead
Lexington, Massachusetts, United States
$18-$21/hr OnsiteFull Time, Part Time
Walgreens
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ Mgmt1 year prior leadership/key-holder or supervisory retail experience; ability to open/close store, handle cash, support inventory and customer service, and communicate in English.
1d
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Disease Area Lead, HCP Engagement Operations
Boston, Massachusetts, United States
$148k-$222k/yr OnsiteFull Time
Alexion Pharmaceuticals
Alexion Pharmaceuticals: Develops and manufactures treatments for rare and ultra-rare diseases.
4+ YOEBachelors in business/finance/marketing,4 years operational support experience,proficiency in Microsoft Excel,ability to plan/execute HCP engagements,stakeholder management and process compliance.
Microsoft Excel
2w
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Customer Success AI Operations Lead
Boston or United States
$79k-$117k/yr HybridFull Time
Bitsight
Bitsight: Provides cybersecurity ratings and digital risk management software solutions.
2+ YOE2–6+ years in CS/RevOps/Support Ops or similar; experience building AI-enabled workflows and automations; comfortable with CRM/CS/support/data systems; strong systems thinking and cross-functional communication.
Salesforce, Gainsight, Clari, Gong, Zendesk, Snowflake, Slack, Zoom, Google Workspace, Claude, Claude Code, ChatGPT, Gemini, Cursor, Replit, Zapier, Make, Workato, n8n, Tray.io, SQL
1mo
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Sr Team Lead
Worcester, Massachusetts, United States
$31-$38/hr OnsiteFull Time
CoorsTek
CoorsTek: Manufacturer of engineered technical ceramics for global industrial markets.
4+ YOE4+ MgmtHigh school diploma, 4 years of relevant leadership and manufacturing experience, supervisory skills, intermediate math and computer skills, ability to lead operators, inspect parts, and support production schedules.
21h
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Director, Business Application Operations
Boston, Massachusetts, United States
$184k-$208k/yr HybridFull Time
Dana-Farber Cancer Institute
Dana-Farber Cancer Institute: Provides comprehensive cancer treatment and conducts oncological research.
10+ YOELead operations for enterprise applications (Workday, UKG), manage releases and change control, ensure reliability and compliance, and lead a high-performing support team in a regulated environment.
Workday, UKG, Oracle, SAP, PeopleSoft
1mo
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Client Operations Supervisor
Boston, Massachusetts, United States
$21/hr OnsiteFull Time
Barry's
Barry's: Boutique fitness studios providing high-intensity interval training classes.
Provide hospitality-first studio operations, lead staff on duty, support marketing initiatives, manage retail/Fuel Bar, and maintain studio facilities; availability for varied shifts including weekends and holidays; 18+ years old.
Zendesk, Brandbot
1w
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Lead Engineer, Grid Operations Technology- Operations Support( Hybrid Schedule)
Manchester, New Hampshire, United States
$146k-$162k/yr HybridFull Time
Eversource Energy
Eversource EnergyNYSE: ES: Delivers electricity, natural gas, and water to New England customers.
8+ YOEBachelor’s in engineering, 8+ years utility engineering/operations experience, DMS/SCADA/OMS/GIS knowledge, leadership and project management, valid driver’s license, ability to travel across MA/CT/NH.
DMS, SCADA, OMS, GIS, EMS, Synergi/Cyme, DNP
3mo
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Sales Lead
Boston, Massachusetts, United States
$18/hr OnsiteFull Time, Part Time
WHSmith North America
WHSmith North AmericaLondon Stock Exchange: SMWH: Specialty travel retailer operating stores in airports and resorts.
1+ YOECustomer service leadership in fast-paced retail; sales goals, team support, and store operations; weekend availability; 1+ year retail experience; strong English communication.
Microsoft Office