96 support operations lead jobs at 76 companies in Everett, MA
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Team Lead Operations Support
Portsmouth, New Hampshire, United States
OnsiteFull Time
FedPoint: Manages insurance benefits marketplaces for federal and military employees.
2+ MgmtHigh school diploma, 2+ years people management experience, operations/production or document processing experience preferred, vendor management and Microsoft Excel proficiency, strong leadership and communication skills.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOE8+ years experience in production support/IT operations in healthcare, deep ITIL knowledge, incident and SLA governance, stakeholder communication, and service improvement.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma or equivalent; minimum 1 year management experience; ability to operate cash register, lift up to 25 lbs, multi-task, and work flexible schedules including evenings and weekends.
4+ years executive support or administrative operations experience, people-management experience, strong judgment, prioritization, calendar/travel/event management, and cross-functional partnership skills.
Quantexa: Develops decision intelligence software for data analytics and management.
Significant People/HR Operations experience supporting North American employment processes, policy and handbook drafting, HRIS and reporting, compensation operations, employee relations, and process improvement.
Federal Reserve Financial Services Sr. Systems Operations Specialist | Lead Systems Operations Specialist
Atlanta or New York City or Boston or Minneapolis or Richmond
OnsiteFull Time
Federal Reserve System: The central bank of the United States.
5+ YOEBachelor's degree or 4 years' equivalent preferred; 5–8 years (senior) or 8+ years (lead) operations experience in payments/transaction processing; experience with monitoring, incident management, production support, project coordination, and team leadership.
FedLine® Solutions, Fedwire® Funds and Securities, National Settlement Service (NSS), FedCash®, FedACH®, FedNow® Service
Kairos: Accelerates talent and infrastructure for AI safety and policy.
7+ YOELead finance, compliance, HR, grant logistics, systems, and policies; support fiscally sponsored projects and scale operations. ~7+ years operations experience with strong finance/compliance skills; nonprofit experience a plus.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Oversee pharmacy operations, process prescriptions, support patients with medication and vision needs, and provide customer service in a retail pharmacy setting.
RTXNYSE: RTX: RTX provides advanced aerospace and defense systems and services.
10+ YOESTEM degree and ~10+ years experience in software engineering/field support, experience with deployed systems and agile planning, ability to obtain and maintain U.S. Secret security clearance, U.S. citizenship required.
Team Lead, Operations Technology Systems Analytics
Medford, Massachusetts, United States
$106k-$159k/yrOnsiteFull Time
Tufts University: Private research university providing higher education and academic research.
3+ YOE3+ MgmtBachelor’s degree; 3+ years IT experience; 3+ years leading technical teams/projects; multi-project management; strong collaboration; system administration, networking, and support; excellent communication.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ Mgmt1 year prior leadership/key-holder or supervisory retail experience; ability to open/close store, handle cash, support inventory and customer service, and communicate in English.
Alexion Pharmaceuticals: Develops and manufactures treatments for rare and ultra-rare diseases.
4+ YOEBachelors in business/finance/marketing,4 years operational support experience,proficiency in Microsoft Excel,ability to plan/execute HCP engagements,stakeholder management and process compliance.
Bitsight: Provides cybersecurity ratings and digital risk management software solutions.
2+ YOE2–6+ years in CS/RevOps/Support Ops or similar; experience building AI-enabled workflows and automations; comfortable with CRM/CS/support/data systems; strong systems thinking and cross-functional communication.
CoorsTek: Manufacturer of engineered technical ceramics for global industrial markets.
4+ YOE4+ MgmtHigh school diploma, 4 years of relevant leadership and manufacturing experience, supervisory skills, intermediate math and computer skills, ability to lead operators, inspect parts, and support production schedules.
Dana-Farber Cancer Institute: Provides comprehensive cancer treatment and conducts oncological research.
10+ YOELead operations for enterprise applications (Workday, UKG), manage releases and change control, ensure reliability and compliance, and lead a high-performing support team in a regulated environment.
Barry's: Boutique fitness studios providing high-intensity interval training classes.
Provide hospitality-first studio operations, lead staff on duty, support marketing initiatives, manage retail/Fuel Bar, and maintain studio facilities; availability for varied shifts including weekends and holidays; 18+ years old.
Lead Engineer, Grid Operations Technology- Operations Support( Hybrid Schedule)
Manchester, New Hampshire, United States
$146k-$162k/yrHybridFull Time
Eversource EnergyNYSE: ES: Delivers electricity, natural gas, and water to New England customers.
8+ YOEBachelor’s in engineering, 8+ years utility engineering/operations experience, DMS/SCADA/OMS/GIS knowledge, leadership and project management, valid driver’s license, ability to travel across MA/CT/NH.
WHSmith North AmericaLondon Stock Exchange: SMWH: Specialty travel retailer operating stores in airports and resorts.
1+ YOECustomer service leadership in fast-paced retail; sales goals, team support, and store operations; weekend availability; 1+ year retail experience; strong English communication.