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355 support operations manager jobs at 242 companies in Napa, CA

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Support Operations Manager
San Francisco, California, United States
$279k-$310k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years leading support operations with vendor management, automation, service governance, data-driven metrics, and partnering with engineering to operationalize AI across support.
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3w
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
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2mo
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Church Operations & Ministry Support Manager
San Francisco, California, United States
$36-$41/hr OnsiteFull Time
GLIDE
GLIDE: Provides food, housing, and childcare services to marginalized communities.
5+ YOE5+ years nonprofit or church operations/administrative experience preferred; project management supporting multiple departments; strong organizational, communication, and relational skills; proficiency with Microsoft Office, Zoom/Teams; ability to lift up to 25 lbs.
Microsoft Office Suite, Zoom, Microsoft Teams
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1w
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Operations Manager
San Francisco, California, United States
$100k-$112k/yr HybridFull Time
Asian Law Caucus
Asian Law Caucus: Defends civil rights of Asian and Pacific Islander communities.
5+ YOE5+ years operations experience managing facilities, vendors, budgets, and projects; experience supporting senior leaders; strong project management, systems, and communication skills; nonprofit experience preferred.
Clio, MyFirmData, Envoy, Slack
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3w
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Manager, Fleet Support Operations
San Francisco, California, United States
$131k-$158k/yr OnsiteFull Time
Zoox
ZooxNASDAQ: AMZN: Developing autonomous robotaxis for urban ride-hailing services.
8+ YOE5+ Mgmt8+ years transportation operations experience, 5+ years managing teams of 10+, strong leadership, analytical and problem-solving skills, EHS awareness, and clear communication with senior leadership.
Jira, Confluence, SAP ERP, Microsoft Office, Google Suites, Lucid Charts, Slack
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Field Operations Manager
Sacramento, California, United States
$65k-$70k/yr OnsiteFull Time
Via
ViaNYSE: VIA: Develops technology and software for public transportation networks.
Experienced in operations management, leadership, logistics, and field support; strong communication and problem-solving in on-site settings.
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3w
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Manager, Platform Operations Support Systems YouTube
New York or Mountain View or San Bruno
$183k-$266k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
7+ YOE2+ MgmtBachelor's or equivalent,7+ years leadership in systems engineering/technical operations,2+ years people management,experience with AI/ML in customer support,knowledge of Java, Python, JavaScript or SQL,experience with CRM platforms and Google Cloud Platform.
Salesforce ServiceCloud, Gemini Enterprise, Google Cloud Platform (GCP), Java, Python, JavaScript, SQL
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4w
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Director, Patient Support Strategy & Operations (Hybrid)
South San Francisco, California, United States
$204k-$265k/yr HybridFull Time
Denali Therapeutics
Denali TherapeuticsNASDAQ: DNLI: Develops medicines for neurodegenerative diseases crossing the blood-brain barrier.
10+ YOE10+ years in pharmaceutical/biotech patient support, hub operations, access, or reimbursement; experience launching patient support programs, vendor management, and payer systems expertise.
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1w
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Fueling Operations Support Manager - REMOTE
Austin or Albany or Annapolis or Atlanta or Augusta or Baton Rouge or Bismarck or Boise or Boston or Carson City or Charleston or Cheyenne or Columbia or Columbus or Concord or Denver or Des Moines or Dover or Frankfort or Hagåtña or Harrisburg or Hartford or Helena or Honolulu or Indianapolis or Jackson or Jefferson City or Juneau or Lansing or Lincoln or Little Rock or Madison or Montgomery or Montpelier or Nashville or Oklahoma City or Olympia or Phoenix or Pierre or Providence or Raleigh or Richmond or Sacramento or Saint Paul or Salem or Salt Lake City or San Juan or Santa Fe or Springfield or Charlotte Amalie or Tallahassee or Topeka or Trenton or Washington
$75k/yr RemoteFull Time
Ryder
RyderNYSE: R: Provides fleet management and supply chain logistics solutions.
5+ YOERequires a high school diploma/GED, 5+ years in fuel systems, facility maintenance management, or environmental compliance, and 1–3 years of customer relationship experience.
Microsoft Office, Microsoft Excel, Automatic Tank Gage (ATG), Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC)
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Revenue Operations Manager
Vancouver or New York or Salt Lake City or San Francisco or Seattle
$118k-$147k/yr HybridFull Time
Brex
Brex: Corporate cards and spend management software for businesses.
3+ YOE3+ years in revenue/sales operations or similar, experience with Salesforce and GTM systems, ability to support multiple GTM teams, strong analytical and stakeholder management skills, willing to work in-office three days/week.
Salesforce
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2mo
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Enterprise Operations Manager
Hampton or Beale AFB
$146k-$234k/yr OnsiteFull Time
Peraton
Peraton: National security and mission-critical government technology services provider.
12+ YOE5+ MgmtOversee enterprise IT operations, coordinate nine contractor areas, ensure 24/7 ISR mission support, and manage service delivery between contractor staff and government leadership.
ITSM, ITIL, DevOps, Cloud Operations, C2S, DCGS, XACTA, HBSS, STIG
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Branch Operations Manager
San Francisco, California, United States
$99k-$131k/yr OnsiteFull Time
Stifel Financial
Stifel FinancialNYSE: SF: Financial services firm providing wealth management and investment banking.
5+ YOE5+ years branch office support experience; responsible for managing staff, training, budgeting, regulatory adherence; FINRA Series 7 and 63 required; 1–2 years college coursework in Business/Finance; proficient in Microsoft Office.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
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2w
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Commercial Operations Manager
Lafayette, California, United States
$75k/yr HybridFull Time
Jetty Extracts
Jetty Extracts: Producer of premium cannabis extracts, vape products, and edibles.
4+ YOE4+ years commercial operations/customer success/sales support experience; project management, partner-facing communication, marketing execution, and familiarity with HubSpot/Salesforce/Asana; attention to detail.
HubSpot, Salesforce, Airtable, Notion, Asana, Google Workspace
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2mo
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Insurance Operations Manager
San Francisco or Denver or Madison
$140k-$180k/yr HybridFull Time
MGT Insurance
MGT Insurance: AI-driven neo-insurer providing commercial insurance for small businesses.
8+ YOE8+ years in insurance product, underwriting, program management, or operations; experience launching products and supporting system migrations; familiarity with commercial P&C, regulatory processes, KPI tracking, and cross-functional coordination.
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1w
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Senior Product Operations Manager
San Francisco or San Jose or New York City or Chicago or Austin or Denver or Boston or Washington, D.C. or Philadelphia or Portland or Seattle or Miami or Alaska or Delaware or Hawaii or Idaho or Iowa or Montana or Nebraska or North Dakota or Rhode Island or South Dakota or West Virginia
$163k-$247k/yr HybridFull Time
Calendly
Calendly: Scheduling automation platform for managing meetings and appointments.
8+ YOERequires 8+ years in Product Operations, Program Management, or related software product development support; cross-functional leadership, process and governance design, metrics, facilitation, and Jira/Confluence experience.
Jira, Confluence
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2mo
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Branch Operations Manager
San Francisco, California, United States
$99k-$131k/yr OnsiteFull Time
Stifel
StifelNYSE: SF: Provides wealth management and investment banking services to clients.
5+ YOEFINRA Series 7 and 63 required; 5+ years branch office support experience; 1–2 years college coursework in Business/Finance; proficient with Microsoft Office; knowledge of branch operations and regulatory rules.
Microsoft Excel, Microsoft Word, PowerPoint, Outlook
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1w
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Senior Customer Experience Operations Manager
San Francisco or New York City
$135k-$167k/yr HybridFull Time
Hover
Hover: Creates 3D property models and measurements from smartphone photos.
6+ YOE2+ MgmtRequires 6+ years in customer experience or operations management, including 2+ years managing outsourced BPO teams, KPI ownership, budget management, knowledge management, support tooling, and AI tools.
Intercom, Guru, Claude, ChatGPT
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4d
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Product Operations Manager, Talent Experience
San Francisco or New York City or London
$140k-$210k/yr OnsiteFull Time
Mercor
Mercor: Connecting expert human intelligence with frontier AI model development.
3+ YOERequires 3+ years in product operations, technical program management, support, CX, implementation consulting, or similar operations; SQL proficiency, coding-agent familiarity, ownership, systems thinking, and cross-functional communication.
SQL
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Operations Manager, CRS
San Francisco, California, United States
$110k-$130k/yr HybridFull Time
University of California, San Francisco
University of California, San Francisco: Public research university dedicated to health sciences and education.
3+ YOE2+ MgmtBachelor's degree and 3+ years relevant experience, 1+ year wet lab experience, 2+ years project management or events/logistics, strong communication, financial and HR knowledge, and proficiency with university software and administrative tools.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, EndNote, WebEx, Zoom, Jabber, Adobe Acrobat, Drupal, MyAccess, Bearbuy, Advance, MyExpense, Archibus
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DC Operations Manager
Sacramento, California, United States
$85k-$110k/yr OnsiteFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
2+ YOEManage distribution center operations, supervise supervisors and hourly associates, drive operational excellence, analyze trends, and support safety and people development. Requires 2 years related experience and high school diploma/GED.
Microsoft Outlook, Microsoft Word, Microsoft Excel
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