89 technical support manager jobs at 63 companies in Reading, PA
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Manager, Technical Support
Philadelphia, Pennsylvania, United States
HybridFull Time
FreedomPay: A payments technology delivering a unified commerce platform, secure payment processing, and merchant-facing solutions.
5+ YOE2+ MgmtBachelor's degree,5+ years technical support experience,2+ years managing support teams,experience with payments and POS/PMS (Micros,Opera,Aloha,InfoGenesis),24/7 escalation management and after-hours availability,strong communication and leadership.
Longwood Gardens: Operates a public botanical garden and provides horticultural education.
2+ YOE2+ years technical support experience preferred; proficiency with Windows and macOS, Microsoft 365, Teams, SharePoint; strong customer service and ticket management skills.
Microsoft Windows, macOS, Microsoft 365, Teams, SharePoint, endpoint detection and response, point-of-sale
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
Club Car: Manufacturer of golf cars and light utility vehicles.
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
Community Behavioral Health: Manages behavioral health and substance use services for Medicaid recipients.
3+ YOEA+ certification required, Net+ preferred; associate's degree in technical or business area preferred or equivalent experience; 3+ years help desk experience; ability to support PC hardware/software, maintain images, manage tickets, and provide conference room/webinar tech support.
Bentley SystemsNASDAQ: BSY: Software for designing, building, and operating global infrastructure.
5+ YOE5+ years supporting enterprise SaaS/cloud/hybrid software; strong Azure, Windows Server, networking, APIs/SSO/OAuth, diagnostic log and packet capture analysis; excellent communication and incident management.
Microsoft Azure, Windows Server, APIs, SSO, OAuth, packet captures, HAR files
CAI: Provides global IT services and contingent workforce management solutions.
2+ YOE2+ years IT service desk experience with Level 1.5/Level 2 troubleshooting, Active Directory, access management, ITSM ticketing, strong written/verbal communication, availability M-F 8–5 EST, and no sponsorship eligibility required.
ServiceNow, Active Directory, SharePoint, E1, SAP, ITSM, ITIL
CQ Medical: Designs and manufactures patient positioning systems for radiation oncology.
3+ YOE3-5 years IT technical support; Windows 10/11 endpoints; Microsoft 365 and Entra ID; Intune experience; strong troubleshooting and ITSM familiarity.
Microsoft Windows 10/11, Microsoft 365, Entra ID, Microsoft Intune, EDR (Defender for Endpoint, Crowdstrike), Office apps, VPN, DNS, DHCP, VLANs, PowerShell, Freshservice, ServiceNow, Jira Service Management
Rhoads Industries: Industrial and maritime services provider with shipyard facilities in Philadelphia.
10+ YOE5+ Mgmt10+ years leading IT support teams; 5+ years in lead/supervisory role; US Citizenship; ITIL and Microsoft certs; AD, M365, SharePoint experience; Windows and networking proficiency; able to work independently and mentor others; background check and OSHA10 preferred.
Active Directory, Azure Active Directory, Microsoft Exchange, Duo two-factor authentication, Adobe accounts, SharePoint Online, Microsoft 365, Group Policy Objects (GPOs), Organizes Active Directory OUs, Cloud applications and systems
Motorola SolutionsNYSE: MSI: Provides mission-critical communications and public safety technology.
5+ YOEMust be U.S. citizen eligible for Secret clearance, bachelor’s degree or 5+ years technical experience in LMR/RF/Networking, relevant technical certifications, valid driver’s license, ability to lift 25–50 lbs, and flexible schedule for after-hours support.
Motorola RSS/CPS, Motorola Astro 25, MCC console, Motorola Radio Service Software, Microsoft Office, Google Suite
Johnson & JohnsonNYSE: JNJ: Global healthcare providing pharmaceuticals and medical technologies.
5+ YOE5+ years supporting digital/IT in biologics or cell/gene therapy environments; bachelor’s degree required (master’s preferred); experience with LIMS/ELN, data governance, lab automation, GxP and Agile/SAFe delivery; strong stakeholder and change management skills.
West Pharmaceutical ServicesNYSE: WST: Manufactures packaging and delivery systems for injectable medicines.
12+ YOE10+ MgmtMinimum 12 years in pharmaceutical or medical device industries, bachelor’s in science/engineering required (MBA preferred), 10+ years people management, customer-facing experience, global leadership, strategic and operational execution.
Johnson & JohnsonNYSE: JNJ: Provides pharmaceutical products and medical technology healthcare solutions.
5+ YOE5+ years supporting digital/IT in biologics/CGT environments; experience with lab IT/OT (LIMS, ELN), data governance, automation integration, and stakeholder leadership; bachelor's required, master's preferred.
San Diego or Port Hueneme or Seal Beach or Washington or Jacksonville or Honolulu or Lexington Park or Philadelphia or Norfolk or Silverdale
$106k-$161k/yrOnsiteFull Time
Naval Facilities Engineering Systems Command: Provides facilities engineering and infrastructure management for the Navy.
1+ YOESpecialized experience integrating BUPV program functions, technical mastery of mechanical/electrical/fire/water chemistry/metallurgy systems, life safety code knowledge, liaison and training experience; requires Secret clearance and documentation.
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
5+ YOE5+ years supporting digital/IT in biologics or cell/gene therapy environments; experience with lab IT/OT systems, data governance, automation, and stakeholder leadership; bachelor's required, master's preferred.
Tier 1 Technical Support / Customer Service Representative
Warminster, Pennsylvania, United States
$16/hrOnsiteFull Time
Vertical Screen: Provides employment background screening and applicant verification services.
High school diploma or equivalent; proficiency with Microsoft Outlook/Word/Excel; strong oral/written communication, telephone skills, detail orientation, confidentiality, time management and multitasking.
Microsoft Outlook, Microsoft Word, Microsoft Excel
Regional Manager, Technical Solution Design(TSD) - East Region
United States or Orlando or Washington or New York or Boston or Philadelphia or Charlotte or Atlanta
$113k-$227k/yrFieldFull Time
AbbottNYSE: ABT: Provides medical devices, diagnostics, and science-based nutritional products.
7+ YOEBachelor's degree required; 7+ years in technical product sales, clinical lab systems, informatics, automation, or data analysis; strong leadership and people management; develop technical solutions and customer relationships; ability to support heavy travel.
Compass Working Capital: Provides financial coaching and savings programs for low-income families.
Provide programmatic and operational support for training, manage online learning platform, coordinate partner trainings, assist conference planning; strong communication, organizational, and facilitation skills required.
Management and Program Analyst (Technical Support Management Specialist)
Philadelphia, Pennsylvania, United States
$69k-$107k/yrOnsiteFull Time
Federal Aviation Administration: Regulates civil aviation and manages national air traffic systems.
1+ YOEAt least one year of specialized experience compiling, tracking, analyzing data; performing technical support using FAA policies; and preparing procedural or programmatic analyses.