48 technical support manager jobs at 37 companies in Ware, MA
4w
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Technical Support Manager
West Hartford, Connecticut, United States
HybridFull Time
5+ YOE1+ MgmtBachelor's or equivalent experience; 5-7 years in the electrical industry in customer/technical support, engineering, or contracting; 1-3 years supervisory experience may be required; customer support, troubleshooting, and technical project management skills.
Salesforce
4w
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Senior Manager, Technical Support
Concord, Massachusetts, United States
$105k-$145k/yr RemoteFull Time
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
4w
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Executive & Site Lead Technical Support Manager
Windsor or New York
$114k-$170k/yr OnsiteFull Time
8+ YOEProven leadership of executive-support/site operations teams delivering 24/7 white-glove IT support; strong vendor and stakeholder management; ITIL, ITAM, Windows 11, VDI, Microsoft 365 proficiency; bachelor’s degree or 8+ years IT leadership experience.
Windows 11, Virtual Desktop Infrastructure, Microsoft 365, IT Asset Management (ITAM)
3d
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Technical Product Manager
Enfield, Connecticut, United States
$75k-$85k/yr OnsiteFull Time
3+ YOEBachelor's degree in science, engineering, or related field with 3–5 years of technical product support experience. Requires complex-system troubleshooting, technical training, project management, quality compliance, and willingness to travel internationally.
2d
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Technical Product Manager
Enfield, Connecticut, United States
$75k-$85k/yr OnsiteFull Time
3+ YOEBachelor’s degree in science, engineering, or related field and approximately 3–5 years of technical product support experience. Requires complex-system troubleshooting, training, project management, quality, and communication expertise.
CAPA
1mo
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Principal F135 Customer Support Engineer, Technical Data (Onsite)
East Hartford, Connecticut, United States
$87k-$165k/yr OnsiteFull Time
3+ YOEU.S. citizenship required. Bachelor's degree in related field; 5+ years experience (or 3+ with advanced degree). Knowledge of limits development, configuration management, technical data, and MS Office. 10% travel.
Microsoft Office
3w
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Theater Technical Director - Part Time
Shrewsbury, Massachusetts, United States
OnsitePart Time
3+ YOEMin 3 years relevant experience preferred; bachelor\u0002s degree preferred. Must plan, execute, and supervise technical production, support rentals, maintain theatre equipment, train student crew, and work nights/weekends. Employment authorization required.
2w
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
1d
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Product Implementation Team Manager
Albany or Andover or Atlanta or Austin or Baltimore or Boston or Charlotte or Chicago or Columbia or Denver or Hartford or Houston or Nashville or Pensacola or Tallahassee or Washington
$90k-$120k/yr RemoteFull Time
2+ MgmtBachelor’s degree or equivalent experience, 2+ years managing customer or technical support teams, strong communication and mentoring skills, product troubleshooting expertise, and operational improvement experience.
LeasingOS, AI
3w
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Specialist/Technical Support - SCBA
Stow, Massachusetts, United States
$39/hr OnsitePart Time
2+ YOEMaintain and repair SCBA and related equipment, perform fit and flow testing, inspect PPE, manage air room systems, and document records; high school diploma, valid driver’s license, Scott Air Supplied Product Technician credential required.
SCBA track, fit and flow test equipment, Microsoft Word, Microsoft Excel, Microsoft Outlook
2mo
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Production Support Supervisor
Glastonbury, Connecticut, United States
HybridFull Time
2+ YOEBachelor's in a technical field, 2+ years in aerospace/supply chain/configuration management or maintenance, familiarity with IT service management, SQL and data analytics, strong communication, and willingness to pass background/drug checks.
Information Technology Service Management, Artificial Intelligence (AI), SQL
2mo
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Seasonal, Operations Technical Specialist (Part Time)
Hartford, Connecticut, United States
FieldPart Time, Seasonal
Field-based seasonal role supporting office setup, basic building maintenance, PC hardware setup/troubleshooting, inventory management, lifting up to 55+ lbs, reliable transportation, and proficiency with Microsoft Outlook/Teams.
Microsoft Outlook, Microsoft Teams, Microsoft Office
2mo
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Seasonal, Operations Technical Specialist (Part Time)
Plainfield, Connecticut, United States
FieldSeasonal, Part Time
Field-based role supporting seasonal office setup, basic building maintenance, PC hardware installation and troubleshooting, inventory management, ability to lift 55+ lbs, reliable transportation, and proficiency with Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
1mo
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HVAC Install Manager
Boxborough, Massachusetts, United States
$110k-$130k/yr OnsiteFull Time
Lead and coach residential HVAC installers, manage installation operations, ensure safety and quality, provide technical guidance, and support hiring and retention.
1w
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POWERED SUPPORT SYSTEMS MECHANIC (SMALL SHOP CHIEF)(Title 32)
Windsor Locks, Connecticut, United States
$42-$49/hr OnsiteFull Time
1.5+ YOERequires 18 months of specialized powered support systems maintenance experience, mechanical, electrical, and hydraulic knowledge, troubleshooting skills, technical schematic interpretation, Secret clearance, and National Guard membership.
technical manuals, hand tools, power tools, precision measuring equipment, diagnostic equipment, test equipment, electrical schematics
2w
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Sr. Service Desk Manager
Eagle or Salt Lake City or Nashville or Hartford
OnsiteFull Time
7+ YOE3+ MgmtBachelor's degree or equivalent experience; 7+ years in IT operations or support leadership; 3+ years managing support operations or technical teams; ITSM, metrics, governance, improvement, and communication skills.
IT Service Management (ITSM)
3d
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Manager, Application Engineering
Boxborough, Massachusetts, United States
HybridFull Time
7+ YOE3+ MgmtBachelor’s degree in a technical discipline, 7+ years of relevant engineering or technical support experience, 3+ years leading people, strong analytical and communication skills, and ability to commute to Boxborough.
CRM, case management systems, knowledge management systems
4w
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Supervisor, Divisional Technical Training
Peterborough, New Hampshire, United States
OnsiteFull Time
5+ YOE2+ MgmtManage and improve divisional training programs, supervise trainers, develop curriculum, maintain skills matrices, ensure aerospace compliance (AS9100), and support audits with 5+ years manufacturing training experience.
LMS, MES, ERP
1mo
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Outsourced Accounting Manager - Life Science (51992)
Braintree or Chicago or Florham Park or New York City or Philadelphia or Worcester or San Diego
$90k-$200k/yr RemoteFull Time
Manage day-to-day financial operations, lead onshore/offshore teams, prepare financial statements, perform reconciliations, support ERP conversions, and provide technical accounting and client-facing communication.
Quickbooks, Xero, Dynamics, NetSuite, Intacct, Microsoft Excel
1mo
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SAP Intercompany Manager - Life Sciences
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Pleasanton or Portland or Raleigh or Redmond or Sacramento or Salt Lake City or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$294k/yr OnsiteFull Time
7+ YOERequires 7+ years SAP functional and technical experience, 4+ years supporting Life Sciences clients, two SAP S/4 implementations, delivery team management, consulting experience, and a bachelor's degree or equivalent.
SAP, SAP S/4, SAP Business AI
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