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43 csm jobs at 30 companies in Novato, CA

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Law Schools Founding CSM
San Francisco, California, United States
$140k-$160k/yr HybridFull Time
Harvey
Harvey: Developing AI solutions for legal and professional services.
3+ YOE3+ years in customer success or account management, strong training and presentation skills, operator mindset, experience scaling tech-touch programs, comfortable across time zones.
CRM
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3w
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Sr. Leader, Customer Solutions, SWAT, CSM
Seattle or Arlington or Santa Monica or Atlanta or New York or Irvine or San Francisco
$201k-$313k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
7+ YOE7+ Mgmt7+ years leading large-scale technical programs, bachelor's in CS/Engineering/Math or related, experience with distributed applications, customer-facing experience, program and people leadership, strategic and operational skills.
AWS
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2w
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Customer Success Manager (CSM) - SAP Academy for Customer Success - Shanghai
Shanghai or San Ramon
HybridFull Time
SAP
SAPNYSE: SAP: Global leader in enterprise application software and cloud services.
2+ YOERequires 2–3 years supporting customers and driving business transformation, strong business acumen, AI fundamentals, problem-solving, project management, communication, collaboration, and English proficiency.
SAP, SAP Finance & Spend Management, S/4HANA, SAP SuccessFactors, SAP Supply Chain Management, SAP Customer Experience, SAP Business Technology Platform, SAP Business Data Cloud, AI, ERP
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1w
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Business Process Consultant
San Francisco or United States
$100k-$114k/yr RemoteFull Time
Cognizant
CognizantNASDAQ: CTSH: Global professional services providing technology and consulting services.
ServiceNow CSM certification, two end-to-end CSM implementations, client workshop and solution design experience, bachelor's degree, ITIL certification, and process transformation expertise.
ServiceNow, Customer Service Management (CSM), Agile
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2mo
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Customer Success Manager, Mid-Market
San Francisco or New York City or Mumbai or Bangalore or United States or Canada or India or Luxembourg or United Kingdom
$86k-$105k/yr RemoteFull Time
Juniper Square
Juniper Square: Private-markets fund operations partner providing connected software, data, and fund administration services to investment managers.
5+ YOE5+ years professional experience (3+ years in CSM), Bachelor's or equivalent, strong client communication and presentation skills, prioritization and project management, quick technical learning, and regular use of AI tools in CSM workflows.
JunieAI, Claude
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Customer Success Manager
San Francisco or Palo Alto
OnsiteFull Time
interface.ai
interface.ai: Private agentic AI software provider serving community banks and credit unions.
5+ YOEBachelor's degree, 5+ years B2B SaaS experience with 3+ years in named-account/strategic CSM owning renewals and expansion; strong data fluency and executive-level communication.
CRM, CCaaS
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Agile Scrum Master
San Francisco, California, United States
$105k-$125k/yr OnsiteFull Time
Crusoe
Crusoe: Vertically integrated AI infrastructure and energy.
2+ YOE2+ years Scrum Master experience in IT/security/compliance, hands-on Jira/Confluence/Rovo, strong facilitation, stakeholder management, and delivery metric tracking; CSM/PSM/ACP a plus.
Jira, Confluence, Rovo
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4d
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IT Project Manager III
Maryland or North Bethesda or San Mateo
RemoteFull Time
JBS International
JBS International: Private professional-services firm providing research, technical assistance, training, and consulting to government and private clients.
8+ YOEBachelor’s degree in IT, computer science, or related field; PMP and CSM required; 8+ years managing enterprise IT projects, digital solutions, Agile delivery, governance, and cross-functional teams.
Confluence, Jira, Smartsheet, PMBOK, Agile, CMMI, ISO
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4d
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Enterprise - ServiceNow Business Process Consultant - CRM
Atlanta or Austin or Boston or Chicago or Cleveland or Columbus or Dallas or Denver or Detroit or Hartford or Houston or Indianapolis or Kansas City or Los Angeles or Miami or Minneapolis or Nashville or New York City or Oklahoma City or Philadelphia or Phoenix or Portland or Raleigh or Sacramento or Salt Lake City or San Antonio or San Diego or San Francisco or Seattle or St. Louis or Tampa or Washington or New Jersey or East Bay or Orange County or Silicon Valley
$130k-$232k/yr OnsiteFull Time
Slalom
Slalom: Business and technology consulting firm.
3+ YOERequires 3+ years of ServiceNow functional consulting experience, 3 full-lifecycle implementations, expertise in a CRM workflow, CSA, CSM, and process certification; executive communication and workshop leadership required.
ServiceNow, Logik.io, Flow Designer, CMDB, Reporting/Performance Analytics, CRM, ERP, CTI, BPMN
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Value Consultant
Austin or Boulder or Los Angeles or Portland or Atlanta or Salt Lake City or Waterloo or Boston or Seattle or Montreal or Calgary or San Francisco or Vancouver or Toronto or Edmonton or Chicago or Canada or United States
$210k-$255k/yr RemoteFull Time
Ashby: Private recruiting software providing ATS, CRM, sourcing, scheduling, analytics, and AI tools to hiring teams.
5+ YOE5+ years value consulting/value engineering in SaaS, strong discovery and executive communication, experience building frameworks and impact assessments, ability to enable SEs and CSMs and translate outcomes to business stakeholders.
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3mo
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Customer Success Manager
San Francisco, California, United States
$140k-$180k/yr HybridFull Time
Magnitude
Magnitude: Cybersecurity software serving enterprise security teams with autonomous AI for continuous third-party and Nth-party risk management.
5+ YOE5+ years enterprise B2B CSM experience, 8+ years total in enterprise SaaS, bachelor’s in a technical field (or equivalent), strong executive relationship, analytical, program management, and technical troubleshooting skills.
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2mo
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Project & Program Management III
Fremont or Dublin
$81k-$134k/yr OnsiteFull Time
Astreya
Astreya: World-class IT managed services and solutions provider.
5+ YOEBachelor's degree or equivalent, 5+ years program/project/operational leadership, strong communication, data analytics, and experience with project management methodologies; PMP/CSM/PgMP and change management certifications preferred.
Agile, Scrum, Waterfall, Udemy, Coursera
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3w
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Retail Sales - Temporary - Part Time
San Francisco, California, United States
$30-$35/hr OnsitePart Time, Temporary
San Francisco Wine Trading Company
San Francisco Wine Trading Company: Private online fine-wine retailer serving enthusiasts and collectors with curated wines, storage, and personalized consultation.
3+ YOERequires 3+ years of wine industry experience, 2+ years of retail experience, fine wine market knowledge, strong communication and writing skills, and MS Office proficiency. WSET, CSW, or CSM preferred.
Microsoft Office
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2mo
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Customer Success Manager, Mid-Market
South San Francisco, California, United States
$92k-$125k/yr HybridFull Time
Color
Color: Healthcare technology providing integrated, oncologist-led virtual cancer care to employers, unions, health plans, and public-sector populations.
3+ YOE3+ years customer/client success experience (CSM level), deep understanding of employee benefits/digital health, strong relationship and analytical skills, comfortable using AI and tech to scale, excellent communication and organization.
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2mo
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Customer success manager, enterprise
London or San Francisco or New York City or Denver or Paris or Berlin or Sydney or Mexico City or United States or Europe
HybridFull Time
Watershed
Watershed: Private enterprise sustainability software platform helping companies measure, report, and reduce environmental impacts.
5+ YOE5+ years CSM experience in SaaS with enterprise customers, proven success in EMEA, executive relationship management, strong communication and project management; willing to travel ~10% and work from London office four days/week.
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1mo
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Senior Customer Success Manager
United Kingdom or United States or San Francisco
£66k-£98k/yr RemoteFull Time
6sense
6sense: Private B2B revenue-intelligence and account-based marketing software serving sales and marketing teams.
1+ YOEBA/BS required. 1-3 years CSM/account management/consulting experience (SaaS/tech preferred). Experience with enterprise/global customers, ROI-driven adoption, travel ~30%, strong communication and analytical skills.
6sense, Tableau, Domo, MicroStrategy, Marketo, Eloqua, Pardot, Salesforce, Microsoft Dynamics, LinkedIn Learning, Greenhouse Software
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2mo
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Senior Manager of Customer Success (Enterprise)
United States or San Francisco or Los Angeles or Chicago or New York City
$160k-$175k/yr RemoteFull Time
Owner.com
Owner.com: AI restaurant software platform helping independent U.S. restaurants grow online sales and manage digital operations.
7+ YOE3+ Mgmt7+ years in customer success/account management, 3+ years managing CSMs, experience with strategic high-ARR accounts, strong leadership, analytical and communication skills, familiarity with SaaS/restaurant tech and AI-driven solutions.
Owner, Owner.com, CRM, POS, online ordering, SaaS, AI
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4d
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Executive Account Director, Regulated Industries
New York City or Seattle or San Francisco
$125k-$155k/yr HybridFull Time
LiveRamp
LiveRampNYSE: RAMP: Public data collaboration platform helping brands, publishers, retailers, and media platforms unify, activate, and measure data.
7+ YOEEnterprise B2B SaaS customer success experience in media buying, measurement, collaboration, or identity; 7+ years as a CSM/Account Director or 10+ customer-facing years with 4 in customer success; experience with $2M+ ARR accounts.
Salesforce, CRM Software
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1mo
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Infrastructure & Digital Employee Experience, Principal Program Manager
Atlanta or Pleasanton
$156k-$234k/yr HybridFull Time
Workday
WorkdayNASDAQ: WDAY: Enterprise cloud applications for finance and human resources.
10+ YOE10+ years program management experience, 8+ years in enterprise SaaS/cloud/infrastructure, strong stakeholder influence, executive communication, and program delivery skills; PMP/PgMP/CSM or equivalent; Bachelor’s or Master’s in related field.
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2mo
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Senior Sales Recruiter
New York City or San Francisco or London or Los Angeles
$165k-$185k/yr HybridFull Time
Laurel
Laurel: AI timekeeping and work-intelligence software for law, accounting, and consulting firms.
5+ YOE5+ years full-cycle GTM recruiting at high-growth enterprise SaaS; experience hiring AEs, CSMs, SDRs, Solutions Engineers and sales leadership; strong outbound sourcing, candidate closing, interviewer calibration, and multi-geography hiring.
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