42 customer care manager jobs at 30 companies in Joppatowne, MD
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Customer Care Manager
Columbia, Maryland, United States
$60k-$70k/yrHybridFull Time
Walden University: Walden University is a private, for-profit online university providing flexible degree programs for working professionals.
3+ YOE3+ MgmtBachelor's and master's degrees required, 3–5 years of related experience, mid-level management experience, customer service and project management skills, and knowledge of databases, eLearning, web technologies, and Microsoft Office.
Microsoft Office Suite, eLearning software platforms, Macintosh, PC
ComcastNASDAQ: CMCSA: A global media and technology.
2+ YOEBachelor's degree preferred or equivalent experience; 2–5 years of related work experience; leadership, coaching, communication, customer care, and customer experience skills.
Mettler ToledoNYSE: MTD: Global provider of precision instruments and services.
5+ YOE3+ MgmtBachelor's in accounting/business, 5+ years accounting or customer service experience, 3 years supervisory experience, SAP experience preferred, proficiency in Microsoft Word/Excel/PowerPoint, strong organizational and international collaboration skills.
Saia, Inc.NASDAQ: SAIA: Provider of less-than-truckload (LTL) transportation and logistics services.
5+ YOE5+ years customer service experience, prior management, bachelor’s degree preferred, willingness to travel ~25%, strong communication and coaching skills.
Columbia Association: Nonprofit community services organization managing Columbia, Maryland’s recreational facilities, open space, programs, and resident amenities.
0.5+ YOEAt least 6 months of customer-facing experience, excellent verbal and written communication, problem-solving, attention to detail, multitasking, stress management, and knowledge of data analytics and performance metrics.
Liberty Pure Solutions: Family-owned Maryland plumbing and water-treatment serving homeowners with filtration, well-pump, and emergency plumbing services.
2+ YOE2+ years customer service experience, proficiency with ServiceTitan and scheduling tools, exceptional phone skills, high school diploma or equivalent, knowledge of Maryland geography, ability to manage high call volumes.
Johnson ControlsNYSE: JCI: Global leader in smart, healthy, and sustainable building solutions.
5+ YOEHigh school diploma or equivalent and 5+ years of service industry experience managing service operations or scheduling. Requires organization, communication, data management, prioritization, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Johnson ControlsNYSE: JCI: Global leader in smart, healthy, and sustainable building solutions.
5+ YOEHigh school diploma, 5+ years service-industry experience managing service operations or scheduling; strong organizational, interpersonal, and computer skills; proficiency with Microsoft Office.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet business application
Seaton Senior Living: Affordable Mid-Atlantic senior living operator providing independent living, assisted living, and memory care for seniors and families.
High school diploma/GED, age 18+, effective communication, customer service, prioritization, judgment, problem-solving, and decision-making skills; CNA certification and senior care experience preferred.
PetcoNASDAQ: WOOF: Pet health and wellness retailer and veterinary services provider.
1+ YOE1+ year supervisory experience preferred, knowledge of companion animal and aquatics care, strong communication and customer-service skills, ability to lift up to 50 lbs, flexible availability for evenings/weekends/holidays.
High school diploma or equivalent; strong communication, multitasking, organization, time management, deadline management, and ability to work independently in a clinic office.
High school diploma or equivalent; strong communication, multitasking, organizational, time-management, presentation, deadline-management, and independent-work skills required.
RadX Inc.: Private outpatient radiology network providing diagnostic imaging through community-based centers in six states.
2+ YOERequires 2+ years in a medical office or radiology setting, medical terminology knowledge, strong communication, empathy, organization, attention to detail, problem-solving, and time management skills.
Customer service skills, professional presentation, computer proficiency, time management, attention to detail, multitasking, and professional patient interaction; experience preferred and training available.
Customer service skills, professional presentation, computer proficiency, time management, attention to detail, multitasking, and professional patient interaction; experience preferred and training available.
Choice Hotels InternationalNYSE: CHH: Public U.S. lodging franchisor serving business and leisure travelers through a portfolio of hotel brands.
15+ YOE15+ years leading digital customer experience, commerce, product, or customer care; proven cross-functional leadership; expertise in digital platforms, personalization, analytics, and service transformation.
Discovery Management Group: Privately held senior living operator owning and managing communities offering independent living, assisted living, and memory care.
High school diploma or GED required; CNA preferred. Must be at least 18, with senior-care experience preferred, strong communication, compassion, customer service, judgment, and prioritization skills.
University of Maryland Medical Center: Nonprofit academic teaching hospital providing comprehensive tertiary and quaternary care to Baltimore and the Mid-Atlantic region.
High school diploma or GED required. Requires communication, customer service, organization, pressure management, and basic computer skills; healthcare and medical terminology experience preferred.
Curio Wellness: Family-owned medical cannabis cultivating, manufacturing, and distributing regulated cannabis products for patients and consumers.
Lead retail role requiring customer service and leadership skills, POS and inventory experience, compliance (HIPAA, MCA), ability to work nights/weekends/holidays, must be 21 and consent to fingerprint/FBI background check, HS diploma or GED preferred.