925 customer operations manager jobs at 366 companies in Joppatowne, MD
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Customer Operations Manager
Hanover, Maryland, United States
$55k/yrOnsiteFull Time
HertzNASDAQ: HTZ: Provides vehicle rental and used car sales services worldwide.
1+ YOE1–3 years customer service or operations experience, high school diploma required (bachelor's preferred), Microsoft Office proficiency, strong communication, leadership, and customer resolution skills.
College Track: Empowers first-generation students to graduate college through long-term support.
5+ YOEApproximately 5 years managing organizational, school, or program operations; strong planning, communication, organization, customer service, Microsoft 365 or Google Workspace skills, and technology adaptability.
Microsoft 365, Google Workspace, Salesforce, Adaptive
American Nurses Association: Advocates for nurses and establishes professional healthcare standards.
5+ YOEBachelor's required, 5+ years operations/program coordination or project management experience, 2-5 years customer service, cross-functional collaboration, CRM/LMS/eCommerce familiarity, strong communication and process improvement skills.
Ports America: Operates marine terminals and provides stevedoring services at US ports.
5+ YOEBachelor's degree in related field, 5+ years progressive management experience, terminal/stevedore operations expertise, labor/union experience, customer and government stakeholder management, safety/regulatory knowledge.
CLEARNYSE: YOU: Expedite identity verification through secure biometric technology and digital platforms.
1+ MgmtRequires 1–2 years of leadership experience in customer-facing operations, communication and organizational skills, technology proficiency, flexible scheduling, security screening eligibility, and physical ability to assist airport customers.
Estes Express Lines: Provides freight transportation and logistics services across North America.
5+ YOE5+ MgmtManage LTL service center operations, lead and develop staff, enforce safety and compliance, meet KPIs, coordinate pickups/deliveries, and handle customer issues.
FlowserveNYSE: FLS: Manufactures and services industrial pumps, valves, and mechanical seals.
5+ YOERequires leadership experience, 5+ years of commercial or customer-facing experience, and a BS/BA with 8–10 years of relevant experience preferred. Requires commercial, financial, communication, analytical, and process expertise.
Burlington StoresNYSE: BURL: Operates a national chain of off-price retail department stores.
3+ YOE3+ years retail management or store operations experience; flexible schedule including early mornings/nights/weekends/holidays; ability to lift 40 lbs; experience with scheduling/reporting software; travel as needed.
Hagerstown or Frederick or Martinsburg or Chambersburg or Greencastle or Winchester or Washington or Baltimore
$180k-$210k/yrOnsiteFull Time
Dexterity: Develops AI-powered robots for autonomous warehouse logistics tasks.
10+ YOE10+ years leading complex technical deployments in robotics/automation or related environments; leadership experience; technical literacy with controls and industrial systems; ability to interpret engineering docs; vendor management and customer-facing skills; willingness to be onsite.
CSC: Provides global business administration and compliance solutions.
3+ YOE3+ years B2B account management experience; strong client relationship, negotiation, analytical and communication skills; comfort with technology, CRM usage, and presenting to executives.
Microsoft Teams, Microsoft PowerPoint, Microsoft Excel, Salesforce CRM
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yrHybridFull Time
Sun LifeToronto Stock Exchange: SLF: Provides insurance, retirement, and asset management services globally.
8+ YOE5+ Mgmt8+ years in customer service/contact center or healthcare operations, 5+ years people leadership, bachelor’s degree or equivalent, contact center and workforce management expertise, strong communication and data-driven decision skills.
Operations Manager - Part- Time HARGROVE, Lanham, MD
Lanham, Maryland, United States
$37-$48/hrFieldPart Time
Hargrove: Designs and produces experiential events, exhibits, and tradeshows.
Project management, budgeting, scheduling, logistics, technical drawing, communication, teamwork, and customer service skills; Microsoft Office 365 preferred; background check and travel under 50% required.
Reimagined Parking: Provides tech-powered parking and transportation management services.
5+ YOEBachelor’s degree and 5+ years of parking management leadership experience. Requires CDL with passenger endorsement, clean driving record, customer service, financial analysis, marketing, business development, and team leadership skills.
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yrHybridFull Time
Sun LifeNYSE: SLF: Provides insurance, wealth, and asset management solutions globally.
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
USA Lacrosse: Governing body for lacrosse in the United States.
3+ YOE3+ years facility/event management experience; strong customer service and communication; Microsoft 365 proficiency; experience with facility rentals, budgets, safety, and vendor management.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Saleforce