446 customer experience lead jobs at 233 companies in Fallbrook, CA
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SANTA ANA CUSTOMER EXPERIENCE SHIFT LEAD
Santa Ana, California, United States
$23-$24/hrOnsitePart Time
Sender One: Operates premium indoor climbing gyms and fitness centers.
1+ MgmtLead and coach front-line staff, resolve escalated customer issues, oversee on-shift training, require 1+ years supervisory experience and top rope certification; familiarity with Google Suite and Rock Gym Pro preferred.
Gmail, Google Sheets, Google Docs, Google Drive, Rock Gym Pro
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOERetail experience preferred (1+ year), strong customer service and leadership skills, ability to coach associates, flexible to work nights/weekends/holidays, strong communication and problem-solving.
Aya Healthcare: Provides healthcare staffing and workforce management software solutions.
1+ YOE1+ MgmtBachelor's degree,1+ year customer service and 1+ year team lead/managerial experience,strong communication,urgency,detail orientation,ability to coach and prioritize.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOELead store front-end and crew to deliver excellent customer service; high school diploma, minimum 2 years management experience, strong communication and multitasking skills.
Alignment HealthNASDAQ: ALHC: Provides Medicare Advantage plans and coordinated clinical services for seniors.
3+ YOE1+ Mgmt3+ years customer service; prior lead or equivalent experience; Medicare/healthcare knowledge; high school diploma or GED (Bachelor's preferred).
Microsoft Excel, PowerPoint, SharePoint, Power BI, Microsoft Teams, Case management systems
Noble House Hotels & Resorts: Operates a collection of luxury hotels and resorts.
2+ YOEMinimum two years hospitality/concierge experience, strong interpersonal and problem-solving skills, InforHMS experience preferred, proficient with computer applications, ability to sit/stand long periods and work AM/PM/weekend/holiday shifts.
Collectors: Providing authentication and grading services for high-value collectibles.
4+ YOE4+ years customer relations experience; high school diploma required, college preferred; experience with claims, shipping, de-escalation; strong communication, problem-solving, and organizational skills; Google Workspace and Salesforce experience preferred.
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOE2+ years retail customer-facing experience, leadership preferred; full-time availability with flexibility for evenings, weekends, and holidays; proficiency with computer applications and POS; strong communication and organizational skills.
VeracyteNASDAQ: VCYT: Provides genomic diagnostic tests for precise cancer diagnosis.
8+ YOE3+ Mgmt8+ years leading CRM/digital platform initiatives,5+ years Salesforce experience,3+ years managing technical teams,Bachelor's or equivalent,deep Experience Cloud expertise,knowledge of Apex,Flows,LWC,APIs.
Salesforce Experience Cloud, Sales Cloud, Marketing Cloud, Service Cloud, Data Cloud, Tableau, MuleSoft, Commerce Cloud, Lightning Web Components, Flows, Apex, APIs, CI/CD
Island Hospitality Management: Manages upscale and select-service hotel properties for major brands.
Experience leading front office or guest services, strong hospitality and coaching skills, familiarity with Marriott service standards, ability to manage schedules, financial controls, and partner across departments.
GO Car Wash: Provides express automated car washing and vehicle detailing services.
Must be at least 16 and legally authorized to work in the U.S.; ability to lift 25 lbs and work outdoors; customer service or sales experience preferred; ability to lead site operations and drive membership sales.
Western Funding: Provides automobile financing and loan servicing to car dealerships.
Leasing operations and client-relations expertise, advanced problem-solving, leadership/mentoring experience, ability to handle escalations, strong attention to detail, and proficiency with leasing systems; ~15% travel.
The Seamless Lease Connection, CDK, Reynolds & Reynolds, UKG Wallet
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ year retail/customer experience, some leadership experience, authorized to work, reliable transportation, able to lift ~30 lbs, flexible schedule including weekends/holidays.
San Francisco or Norfolk or San Diego or Honolulu or United States
$100k-$150k/yrHybridFull Time
Sofar Ocean: A building marine hardware and software to provide ocean intelligence and support operational decision-making.
5+ YOE5+ years working with the U.S. DoD, active SECRET clearance, U.S. citizenship, experience deploying technologies in theater, strong communication and problem-solving, willingness to travel extensively.
Quest International: Provides aftermarket service and repair solutions for technology manufacturers.
3+ YOEHigh school diploma, 3+ years call-center or customer-service experience, leadership or team-coordination experience, CRM and ERP experience, proficiency with Microsoft Office, strong communication and organizational skills.
CRM, ERP, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
Provide fast friendly customer service, run register/cashier, suggest purchases, perform light supervisory duties, stand for long periods, lift up to 60 lbs, and maintain store appearance.
Dunn-EdwardsTokyo Stock Exchange: 4612: Manufactures and distributes architectural and industrial paints and coatings.
High school diploma/GED, valid driver’s license, ability to perform lifting and physical tasks, POS and basic computer skills, strong communication, supervisory/shift-lead experience preferred.
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOE2+ years in retail customer service; leadership experience preferred; full-time; ability to work evenings, weekends, and holidays; proficient with computers; strong written and verbal communication; able to stay organized under pressure.
Retail Lead Associate (Reduced-Time), Customer Experience Operations
Huntington Beach, California, United States
$21/hrOnsitePart Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
1+ YOEHigh school diploma, 18+, 1+ year retail/customer-facing or leadership or Amazon experience; ability to lift up to 49 lbs, stand/walk up to 12-hour shifts; open availability Tue–Sat 2:45pm–9:15pm; flexible hours including nights, weekends, and holidays.
Life TimeNYSE: LTH: Operates premium athletic country clubs and lifestyle resorts.
1+ YOE1+ MgmtHigh school/GED, 1 year leadership/management experience, National Group Fitness or LifePower Yoga and Fitness/Nutrition certifications; ability to mentor staff, manage studio environments, and connect with members.