448 customer experience lead jobs at 229 companies in Reading, PA
2d
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Customer Experience Lead - Full Time
Quakertown, Pennsylvania, United States
$14/hr OnsitePart Time
1+ YOECustomer service and leadership skills, strong communication and problem-solving abilities, organization, flexibility, and 1+ year of preferred retail experience.
3d
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Experience Lead
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
1mo
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Lead Customer Experience Technician
Easton, Pennsylvania, United States
OnsiteFull Time
3+ YOEHigh school diploma required; 3+ years customer-facing technical or trades experience; public speaking, fabrication, testing, precision measurement, ISO/NIST familiarity, strong organization and safety focus.
NIST, ISO calibration standards, fabrication equipment, hydraulic testing systems, precision measurement tools, data collection systems
1w
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Guest Experience Lead | Suburban Square
Ardmore, Pennsylvania, United States
$23-$26/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation. High school diploma/GED and retail leadership experience are preferred.
2w
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Parkway Visitor Experience Shift Lead
Philadelphia, Pennsylvania, United States
$18-$19/hr OnsitePart Time
2+ YOERequires 2+ years of customer service or hospitality experience, strong delegation, organization, problem-solving, multitasking, and Philadelphia-area knowledge. College degree preferred.
ecommerce applications, point-of-sales system, map and transit applications, web applications
3mo
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PT Customer Lead
Wilmington, Delaware, United States
OnsitePart Time
Provide friendly, accurate front‑end service; perform cashier and service center tasks; meet physical requirements including standing and lifting; effective communication and customer service skills; able to learn multiple tasks and systems.
cash register, lottery machine, scanner, computer, calculator
3mo
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PT Customer Lead (328934)
Wilmington, Delaware, United States
OnsitePart Time
Part-time customer-facing role requiring customer service, communication, and basic retail tasks.
1w
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Customer Service Manager, Airport Customer Experience Administration
Philadelphia, Pennsylvania, United States
OnsiteFull Time
2+ MgmtHigh school diploma/GED required. Preferred: airport customer service experience and 2 years leading others. Requires Microsoft Office knowledge, USPS clearance or eligibility, and ability to meet airport security requirements.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3mo
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Lead Customer Service Associate
Creighton, Pennsylvania, United States
OnsiteFull Time
1+ YOEAt least one year of retail experience; strong leadership, communication, and customer service skills; valid state driver’s license and insured vehicle; knowledge of food handling and safety; high school diploma preferred.
1mo
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
2mo
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Visitor Experience Associate
Philadelphia, Pennsylvania, United States
$13/hr OnsiteSeasonal, Part Time
Provides visitor-facing service including greeting visitors, describing exhibitions, processing admissions and membership sales, leading tours; high school diploma or equivalent required; customer service/public speaking experience preferred; POS familiarity.
Point-of-Sale (POS) systems, Microsoft Word, PDF
2w
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Dutch Wonderland Inn Lead Guest Experience Agent
Lancaster, Pennsylvania, United States
OnsiteFull Time
1+ YOERequires 1+ year hospitality or front desk experience, fluent English, customer service and problem-solving skills, Microsoft Office proficiency, flexible availability, and reliable transportation. Supervisory experience preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Point-of-Sale (POS), PCI
3w
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Retail Customer Service Lead
Philadelphia, Pennsylvania, United States
$14-$24/hr OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, schedule flexibility, computer proficiency, strong communication and organizational skills, and ability to lift up to 50 pounds.
POS
1mo
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Customer Operations Lead
West Chester, Pennsylvania, United States
$71k-$85k/yr OnsiteFull Time
5+ YOE5-10 years in customer service, inside sales, or commercial operations; strong HubSpot, reporting, communication, and process improvement skills; manufacturing or construction products experience preferred.
HubSpot
2w
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Retail Customer Service Lead
King of Prussia, Pennsylvania, United States
OnsiteFull Time
Requires 2+ years of retail experience in a customer-focused environment, full-time flexibility including evenings, weekends, and holidays, computer proficiency, communication, organization, and ability to lift up to 50 pounds.
Point-of-Sale (POS) systems
4w
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Associate Care Lead, Global Customer Care (5 Days Onsite)
Ambler, Pennsylvania, United States
$60k-$70k/yr OnsiteFull Time
2+ YOE2+ years customer support/success experience in SaaS, strong communication, problem-solving, CRM/support platform experience, comfort with integrations/APIs/SSO, ability to manage priorities in fast-paced environment.
Salesforce, Service Now, Jira, APIs, Single Sign-On (SSO)
1w
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Customer Service Lead- Quentin Family Medicine (Full Time/Day & Evening Shift)
Lebanon, Pennsylvania, United States
OnsiteFull Time
1+ YOEHigh school diploma or GED plus 1+ year in customer service, revenue cycle, clerical or administrative support, computer use, and Epic or equivalent EMR experience.
Epic, Electronic Medical Record (EMR)
1mo
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Customer Sales Lead, Value
Philadelphia or Chicago
$118k-$162k/yr RemoteFull Time
6+ YOEBachelor's degree,6+ years CPG experience,category management and P&L knowledge,ability to use syndicated data (IRI/Nielsen),strong analytical, negotiation and communication skills,ability to travel ~20%.
IRI, Nielsen
3w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
4w
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Retail Lead Associate (Reduced-Time), Customer Experience Operations
Lancaster, Pennsylvania, United States
$19/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, age 18+, and 1+ year of retail, customer-facing, floor leader, leadership, or Amazon experience. Training experience preferred.
inventory management systems
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