21 customer onboarding manager jobs at 19 companies in Ohio
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Platform Onboarding Support Specialist
Tempe or Akron
$25-$27/hrHybridFull Time
Lucie: Healthcare technology operating an ACA enrollment platform and insurance marketplace for consumers, brokers, and employers.
1+ YOE1+ year onboarding/implementation, customer success, or technical support experience; excellent verbal/written communication; ability to run trainings, manage multiple onboardings, and explain technical concepts.
IHC Specialty Benefits: Independent licensed insurance brokerage connecting individuals, families, small businesses, and associations with health and supplemental coverage.
1+ YOEHigh school/GED,1-3 years onboarding/implementation/customer success/technical support experience; strong communication, training, project management, and technical aptitude.
CBIZ Benefits & Insurance Services, Inc.NYSE: CBZ: Employee benefits and insurance brokerage serving businesses with benefits, retirement, payroll, and risk-management services.
5+ YOEHigh school diploma or GED, 5+ years customer service experience in the insurance industry, maintain relevant licenses/certifications, proficient with applicable technology, strong verbal and written communication.
AndHealth: Digital health providing whole-person specialty care and pharmacy to chronic-disease patients through community health centers.
Background in healthcare preferred; strong communication and relationship-building; experience with EHRs; ability to manage referrals, insurance verification, scheduling, and HIPAA-compliant documentation; bachelor\u0002s preferred.
Fifth Third BankNASDAQ: FITB: Providing comprehensive banking and financial services to customers.
5+ YOE5+ MgmtBachelor's or equivalent; 5+ years customer service and banking experience including commercial accounts and treasury management; 5+ years leadership; strong risk awareness, communication, and supervisory skills; ability to travel.
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kentucky or Massachusetts or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
$170k-$190k/yrRemoteFull Time
Jellyvision: Private SaaS helping employers and employees choose, enroll in, and use workplace benefits through ALEX.
12+ YOE10+ MgmtRequires 12+ years managing employees in implementation or project management, 10+ years of management, enterprise onboarding, multi-product implementations, distributed teams, capacity planning, vendor management, and executive communication.
Wood Dale or Lenexa or Denver or Cincinnati or Schaumburg
$80k-$100k/yrRemoteFull Time
Quest DiagnosticsNYSE: DGX: Leading provider of diagnostic information services.
5+ YOE5+ years project management, 3+ years customer service, knowledge of clinical lab operations/onboarding, strong Excel/PowerPoint skills, experience with Smartsheet and PM tools, strong communication and continuous-improvement mindset.
Microsoft Excel, Microsoft PowerPoint, Smartsheet, Microsoft Word, Microsoft Lists, Microsoft Forms, Salesforce
Avtron Power Solutions: Private manufacturer of load banks and power-test systems serving data centers, healthcare, renewables, and industrial customers.
2+ YOELead spare parts sales and customer success; 5+ years aftermarket sales; Bachelor's degree; ERP/CRM experience; strong leadership; 2-4 years onboarding/customer support.
Keller Trucking: A logistics and freight services that operates trucking, warehousing, and freight solutions and fosters a responsive, resourceful, and reliable workplace.
Manage multiple site operations and up to 50 drivers; perform fleet analysis, KPI reporting, customer onboarding, and continuous improvement; strong communication, problem solving, and computer skills.
U.S. Spice Mills, Inc.: Private Chicago spice manufacturer and wholesale distributor supplying food producers with pure spices, herbs, and seasonings.
Leadership and supervisory experience in restaurant or retail, hiring/onboarding, staff development, customer service focus, basic computer and math skills, high school preferred, fluent English, 18+ years.
TEKsystems: Leading provider of business and technology services.
1+ YOEProvide customer-facing office support including onboarding, payroll submission, front-desk service, vendor and purchasing management; 1+ years customer service experience and associate degree or equivalent experience.
Austin or Akron or Irvine or North America or California or Denver
$79k-$118k/yrHybridFull Time
Restaurant365: SaaS providing cloud-based accounting, operations, workforce, payroll, and HR software for restaurants.
5+ YOE5+ years of SaaS onboarding or implementation experience, complex project management, R365 product knowledge, strong communication and analytical skills, and coaching or mentorship experience.
Dental Excellence Group: Doctor-owned Northwest Ohio dental practice group providing family, cosmetic, pediatric, orthodontic, and advanced dental care.
Managing patient onboarding and consultations, explaining treatment plans and benefits, performing financial presentations and payment processing, maintaining collections and reporting, and strong verbal/written communication.
Early Engagement Marketing Strategy, Vice President
Plano or Columbus or Wilmington
OnsiteFull Time
ChaseNYSE: JPM: U.S. consumer and commercial bank serving individuals, families and businesses with banking, lending, cards and investment services.
5+ YOEBachelor's degree and 5+ years in marketing, lifecycle or CRM marketing, customer onboarding, or related work. Requires strategic leadership, program management, storytelling, and advanced PowerPoint skills.
EmployBridge: Supply chain and light industrial staffing
Experience in logistics or manufacturing, customer service and data management experience, HR experience preferred, familiarity with Microsoft Office and Power BI, ability to conduct onboarding/I-9/background checks and walk facility tours.
Dick's Sporting GoodsNYSE: DKS: Leading omni-channel sporting goods and outdoor retailer.
1+ YOEHigh school diploma, 1+ years retail/customer-facing experience required; people leadership preferred. Responsible for coaching teammates, executing merchandising and operational plans, hiring/onboarding, and enforcing policies.